Advance Auto Parts

4.3
255 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 516 Erie Blvd W in Rome offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
516 Erie Blvd W, Rome, NY
13440, United States

Hours

Reviews

4.3
254 reviews
5 stars
151
4 stars
58
3 stars
26
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some complaints about rudeness and unhelpfulness from certain employees.

Stock Availability

Customers frequently noted that the store usually has the parts they need in stock, but there were also reports of low stock levels and issues with finding specific items.

Mixed Experiences

While many reviews highlighted positive experiences, there were significant complaints regarding poor service, wrong parts sold, and issues with management's handling of customer concerns.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • MD
    Mary DePasquale
    Dec 10, 2025
    5.0
    Nice.
  • GV
    Genie Vanasdale
    Dec 6, 2025
    4.0
    Very helpful
  • JP
    John Porter
    Nov 5, 2025
    5.0
    Normally have the parts I need in stock
  • LG
    lionel goodman
    Sep 3, 2025
    5.0
    Great service .. technicians very helpful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*