Advance Auto Parts

4.3
252 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 516 Erie Blvd W in Rome offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
516 Erie Blvd W, Rome, NY
13440, United States

Hours

Reviews

4.3
251 reviews
5 stars
151
4 stars
55
3 stars
26
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several instances of outstanding service noted.

Stock Availability

While some customers reported good stock levels, others experienced issues with items being out of stock or difficulty in locating parts.

Operational Issues

Several reviews highlighted problems with store hours and staff availability, including instances of employees arriving late or being unhelpful.

Mixed Experiences

Feedback varied significantly, with some customers expressing satisfaction while others reported negative experiences, particularly regarding service quality and product accuracy.

Store Cleanliness

Customers generally found the stores to be clean and well-organized, contributing positively to their shopping experience.
  • JP
    John Porter
    Nov 5, 2025
    5.0
    Normally have the parts I need in stock
  • LG
    lionel goodman
    Sep 3, 2025
    5.0
    Great service .. technicians very helpful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*