Tire Choice Auto Service Centers

Reviews

• AA

  Antwan

  5 days ago
  5.0
  Had brake issues that another shop couldn't fix. So I took my car to the Pittsford location. There were tons of communications with this shop, getting info from the other and then keeping me in the loop. My XTS Cadillac car rides so smoothly now. Like seriously, it's been a long time since my car rode this new. While this shop is across town from where I live, I find it a trusted place to get the job done right the first time.
• BW

  Bob Wilkinson

  May 2, 2026
  1.0
  We were treated extremely rudely by the staff at this place. Showed up for an appointment we had made online only to be told they were running 4 hours behind. We expressed some frustration at not being notified but made arrangements to leave the car and then the man at the desk literally yelled at us, told us they were overwhelmed and he didn't want our business. It's no way to treat people, much less customers.
• AT

  Angela Thompsell

  Apr 25, 2026
  5.0
  Dave (manager) and Tony (mechanic) were great! I went in and Dave spent probably 20 minutes going over estimates for different tires and answering all my questions. They were both really helpful. I will use them again.
• GG

  Gwen

  Apr 20, 2026
  5.0
  Fantastic folks. I've been here a few times over the years for things like state inspection, oil changes, and a repair. I've always had fantastic interactions with everyone who works there. And the service to my car was always flawless. My first time here was by chance as my car at time wouldn't turn on, they where a short walk from where I was. And I asked for advise, they where so nice and helpful despite seeming very busy. With the advice I got, I did get my car running again long enough to drive it to them and they had it fixed a day or two later. Just great experiences all around!
• ER

  Emily Rand

  Apr 3, 2026
  5.0
  This is a great car place! They give us an appointment right away when we need it, even on the weekends, they are friendly and educate us about what is needed and help us decide what to do, specific to the situation and our needs. For example, my car was slipping in the snow this winter, but I waited until the end of the winter to ask for snow tires, and felt silly about it. They recommended some really good all season tires that you don’t have to keep taking off and putting back on, and I didn’t slip anymore and had much better convenience and a better price than I would have had with snow tires. Then, a few months later, I got an email from the DMV that my inspection had already expired, and they gave me an appointment the same day. I had replaced only one car wiper when it had broken and then the other one was slightly broken when inspected. They replaced both of the wipers so I could pass inspection for more even wear, they but let me keep the other one as a spare! I’m so grateful that they are here to help, the location is very convenient, too, you can grocery shop while you wait. Once I was there and there was a lady who was so delighted that we were treated well, she had had some experiences at other car places where she wasn’t treated as well (sexism). I was already happy with my interactions because I expected to be treated well, but she helped me not to take it for granted!

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