Enterprise Rent-A-Car

Reviews

• JK

  Jonathan Krajewski

  Mar 27, 2026
  5.0
  The process was easy and straightforward from booking to pick-up to drop-off. The associates at the counter were both very personable and helpful as well as the one in the garage for the return. I was offered and explained all the add ons that enterprise offers, but felt no pressure when declining any. Also, the car was well kept, clean, and comfortable with plenty of room for our family of eight and our luggage. All in all I don't see how the process could have been any better. Enterprise will definitely be the top of the list should we need a rental again. Thank you and keep up the great work.
• LR

  Liam Richards

  Mar 26, 2026
  5.0
  After a brutal series of delays and cancelled flights, it was amazing to have Regan's help with getting my vehicle. He was extremely attentive and respectful, much more than anyone else had treated me prior. Thank you!!!!!!
• JE

  Jaleesa Engram

  Mar 26, 2026
  5.0
  I enjoy the ride of the car . Choose of car was perfect and they services and respect was great
• CG

  Cher Graham

  Mar 16, 2026
  5.0
  We recently used enterprise for our rental car for a long weekend in Rochester, New York. We couldn’t be happier with our experience from the initial pick up and the counter personnel to the very easy and efficient drop off when we’re returned to the airport. An overall great experience, we will definitely use enterprise again.
• AD

  Ashley :D

  Mar 15, 2026
  5.0
  Enterprise is the best car rental experience I’ve had so far. Previously, my friends and I used Hertz and had a horrible experience when coming to Rochester. The car was not in good condition (smelly and dirty inside) and the customer service was horrible. Enterprise, on the other hand, by far exceeded all our expectations. The worker that helped us (Mike) was very kind and helpful. The condition of the car was also wonderful (full tank and very clean). They also had someone waiting by the parking lot to pick up the car on drop off which we did not expect. The customer service was awesome and we will definitely come back on our next trip.