Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Rochester.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
385 reviews
5 stars
296
4 stars
43
3 stars
12
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, courteous, and knowledgeable, providing excellent customer service.
Efficiency
Many reviews highlight the quick and efficient service, with customers often in and out in a short amount of time.
Professionalism
The team is noted for their professionalism and ability to explain services clearly without being pushy.
Mixed Experiences
While most feedback is positive, there are some complaints regarding long wait times and a few negative interactions.
Value for Money
Customers appreciate the reasonable pricing and discounts, though some feel the services can be a bit expensive.
- PMPetra Michels4 days ago5.0I had oil change and everything was fine. Just can only use one coupon.
- AAAmy5 days ago5.0Steve was great! The team at the Chili store is always so helpful. The wait time, at my store, is consistently minimal.
- ABAr BayNov 9, 20255.0Nice people, efficient and hard working while having a little fun at same time. In other words, good team. Also knowledgeable. Will use again.
- PDPatricia D'ImperioOct 9, 20255.0Steve greeted me and directed me into the bay. He was friendly and courteous. He explained every detail that was going to happen. He helped with the oil change and the tire rotation. In the near future I would recommend him as a manager. He seems very dedicated. Thank you!!!!
- GSgina SulliSep 29, 20255.0I always come here for my oil changes! Tim the manager is alway pleasant . Making sure i know exactly what hes going to do next and he NEVER forgets to say thank you!! Disappointed that this store does not do inspections anymore! Overall great service! Thank you Tim I hope you see this review! Gina
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Rochester?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Rochester.
Where is Valvoline Instant Oil Change located in Rochester, NY?
It is located at 3260 Chili Road, Rochester, NY 14624, USA.
What are the business hours of Valvoline Instant Oil Change at Chili Road?
Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 7:30 AM to 5:00 PM; Sunday: 8:30 AM to 4:00 PM. Closed on major holidays like November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments for their services?
No, appointments are not required; customers can walk in for services at their convenience.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Rochester?
You can call their main phone number at +1 585-889-1540 or their alternate phone at +1 800-327-8242.
Are there dining options near Valvoline Instant Oil Change at 3260 Chili Road?
Yes, nearby dining options include McDonald's, The Original Steve's Diner, Falafel Aleppo, Roc Style Chicken & Burger, Acropolis Family Restaurant, Good Smoke BBQ, REV IT UP Bar and Grill, and Knuckles Knockout Grill.
What nearby automotive services can I find close to Valvoline Instant Oil Change?
Nearby automotive services include Niagara Car Wash, Monro Auto Service and Tire Centers, and AutoZone for parts and repair needs.
Are there convenient amenities near Valvoline Instant Oil Change for customers?
Yes, nearby amenities include Dollar General for shopping, Kwik Fill gas station, Tompkins Community Bank, Tompkins Insurance Agencies, and XPO Nails & Spa for beauty services.
Can customers visit any recreational or community places near Valvoline Instant Oil Change?
Yes, customers can visit Memorial Park for outdoor activities, Chili Public Library for community services, and Joe Klapp Field #1 for sports and recreation.