Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Rochester.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
393 reviews
5 stars
303
4 stars
43
3 stars
12
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Many reviews highlight quick service and minimal wait times, with customers appreciating the promptness of the oil change process.
Professionalism
Customers noted the professionalism of the staff, with many expressing satisfaction with the thorough explanations and lack of pressure to purchase additional services.
Mixed Experiences
While most feedback is positive, some customers reported issues with service quality and communication, indicating a need for improvement in certain areas.
- CBColleen Baliva2 days ago5.0These guys did a great job!! Quick .. in and out!! Been coming to this location for years!!
- SLStephanie LetzringDec 31, 20255.0Quick and kind!!! Love to see strong women getting the work done!
- LCLavinia CurlettaDec 22, 20255.0Here at the Chili Valvoline, they are always professional, friendly, and they never try to sell you what you really don’t need. Quick also!
- TSTheo ShawDec 13, 20255.0Great service from Devan. Incredibly friendly, upselled without making it feel like a high pressure situation.
- JMJourneyz MomentDec 6, 20251.0A few locations now seem to be rushing on service but slacking on quality. There professional service needs some serious discussion.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Rochester?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Rochester.
Where is Valvoline Instant Oil Change located in Rochester, NY?
It is located at 3260 Chili Road, Rochester, NY 14624, USA.
What are the business hours of Valvoline Instant Oil Change at Chili Road?
Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 7:30 AM to 5:00 PM; Sunday: 8:30 AM to 4:00 PM. Closed on major holidays like November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments for their services?
No, appointments are not required; customers can walk in for services at their convenience.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Rochester?
You can call their main phone number at +1 585-889-1540 or their alternate phone at +1 800-327-8242.
Are there dining options near Valvoline Instant Oil Change at 3260 Chili Road?
Yes, nearby dining options include McDonald's, The Original Steve's Diner, Falafel Aleppo, Roc Style Chicken & Burger, Acropolis Family Restaurant, Good Smoke BBQ, REV IT UP Bar and Grill, and Knuckles Knockout Grill.
What nearby automotive services can I find close to Valvoline Instant Oil Change?
Nearby automotive services include Niagara Car Wash, Monro Auto Service and Tire Centers, and AutoZone for parts and repair needs.
Are there convenient amenities near Valvoline Instant Oil Change for customers?
Yes, nearby amenities include Dollar General for shopping, Kwik Fill gas station, Tompkins Community Bank, Tompkins Insurance Agencies, and XPO Nails & Spa for beauty services.
Can customers visit any recreational or community places near Valvoline Instant Oil Change?
Yes, customers can visit Memorial Park for outdoor activities, Chili Public Library for community services, and Joe Klapp Field #1 for sports and recreation.