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Tire Choice Auto Service Centers

4.6
(435 reviews)
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Business Details

3077 Monroe Avenue, Rochester, NY
14618, United States
(585) 381-7680
https://locations.thetirechoice.com/ny/rochester/3077-monroe-avenue

About

Tire Shop
Visit Tire Choice Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Choice Auto Service Centers
3077 Monroe Avenue, Rochester, NY
14618, United States

Hours

Reviews

4.6
435 reviews
5 stars
380
4 stars
11
3 stars
3
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Dave and Dale, for their friendly, helpful, and professional service.

Communication

Several reviews highlighted issues with communication, particularly regarding pricing and service updates, leading to customer frustration.

Service Quality

While many customers reported positive experiences with repairs and maintenance, some expressed dissatisfaction with upselling and unnecessary services.

Efficiency

Customers appreciated the quick service and ability to accommodate urgent repairs, often getting them back on the road promptly.

Mixed Experiences

There were notable complaints about rude behavior from management and inconsistent service quality, indicating a divide in customer experiences.
  • MS
    Milo s7n
    5 days ago
    5.0
    Shoutout to the team here at Firestone. Dave, Arron and tony are genuine and honest guys! was in and out for tire changes in half a hour
  • PF
    Pam Furino
    Feb 19, 2026
    5.0
    Who made a woman happy twice this week? This guy, Dave T at Tire Choice on Monroe Ave in Brighton. Who is always in a good mood? This guy, Dave T Who fixed the wipers and tire pressure read out for this distressed damsel for FREE? This guy, Dave T (Also thank you Aaron and Atlas ... love the accent Bro)
  • EE
    Eric
    Feb 19, 2026
    1.0
    Never been in store before, was working near by, had a screw in my tire was looking for plug. Screw was in middle of tire tread. Good spot for plug. Sat in waiting room for almost an hour, for the gentleman to finally tell me that his nys inspection guy didn't wanna put his license on the line to plug my tire. Because tread was low? Then proceeded to try to sell me the cheapest tire I asked for. Cheapest tire was 185 + 45 to mount. So I left and the guy at counter was visibility irritated I wasn't buying tires. Went to midas on Jefferson rd. They plugged it on the spot, and baught tires there later that day for under 100$ per tire mounted. Came in for help, and that guy let me pull out with a screw still in my tire. If he didn't wait an hour to tell me they couldn't plug it, I probably would have baught the 2 tires, but he showed little interest in helping me out. Guy at the counter isn't the best, like he thinks he is. Would not recommend. Call Midas. Guy actually cared to help me out.
  • LT
    Linda Taylor
    Feb 9, 2026
    5.0
    The staff was very pleasant and accommodating of my needs. I have been here several times and always have a good experience.
  • CR
    Celesteen Robinson
    Jan 26, 2026
    5.0
    Was upset because I had an unexpected add to my visit but they were able to provide a small discount which was appreciated.. customer service reps were not supposed to provide pricing but they did and it was misleading because my estimate was incorrect because of them when I got to the facility
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Frequently Asked Questions About Tire Choice Auto Service Centers

What services does Tire Choice Auto Service Centers offer?

Tire Choice provides dealer-quality auto maintenance and repair, vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top brands.

What are the operating hours of Tire Choice Auto Service Centers?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Tire Choice Auto Service Centers

Tire Choice Auto Service Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
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