Business Details
About
Tire Shop
Visit Tire Choice Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Tire Choice Auto Service Centers
3077 Monroe Avenue, Rochester, NY
14618, United States
Hours
Reviews
4.6
419 reviews
5 stars
366
4 stars
11
3 stars3
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting Dave and Dale's professionalism.
Honesty and Transparency
Several reviews noted that the business is upfront about costs and necessary repairs, with many customers feeling they were treated fairly.
Efficiency
Customers frequently mentioned quick service and timely repairs, often being able to get their vehicles serviced without long waits.
Communication Issues
Some customers reported poor communication, particularly regarding updates on repairs and service timelines.
Mixed Experiences with Management
While many praised the staff, several reviews specifically criticized Dave's demeanor and handling of customer complaints.
- JOJeniffer Orta6 days ago5.0Good service, Nice friend, Manager David good person
- NONo OttomansNov 11, 20253.0I wish they had been more transparent about the work being done and what I was paying for - especially since my total surpassed $3K. I utilized AI - as well as a friend who’s well-informed about cars - to verify whether or not the cost was legitimate, and it was, as I had a LOT of work done. However, it felt like staff was trying too hard to justify the cost, instead of educating me on what work they did and why it totaled that price. Since auto shops have the reputation for BSing and overcharging, I think a GOOD auto shop makes the customer feel seen and informed in their experience, whereas I felt more like a number. Overall, a B- though, as they were generally polite, timely, and organized.
- TTTonia ThirtleNov 4, 20255.0I had a tire problem on Sunday which 2 other service shops refused to repair. Your shop repaired it very quickly.
- SJSarah JiangOct 31, 20255.0Dave and Lou are great guys! I called and talked to Dave, telling him I was on the side of the road around 6pm, waited quite a while for a tow truck, as one does when using AAA. And got there 15 minutes before they were supposed to close! Most places that I called told me they couldn't help me today so I'd had an appointment for new tires tomorrow at noon. My tire, however, had other plans. I asked if it would be possible to put my old tire rim on a tire I had on top of my car. It was the wrong size but planned on getting new tires tomorrow, but after talking with Dave he told me he had tires that fit my car. He didn't have to order them and I didn't have to wait. So that's what we did. They completely saved my day! Google only allows a 5 star review but after tonight they deserve a galaxy! Thank you both again for your outstanding service!!
- MMMindy ManganOct 29, 20255.0Dale and the crew were great! I got in quickly and they got my tire fixed! Would recommend this location for service!
Frequently Asked Questions About Tire Choice Auto Service Centers
What services does Tire Choice Auto Service Centers offer?
Tire Choice provides dealer-quality auto maintenance and repair, vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top brands.
What are the operating hours of Tire Choice Auto Service Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Tire Choice Auto Service Centers located?
The center is located at 3077 Monroe Avenue, Rochester, NY 14618, USA.
Which tire brands are available at Tire Choice Auto Service Centers?
They offer tires from Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Tire Choice Auto Service Centers for appointments or inquiries?
You can call them at +1 585-381-7680.
Is there a nearby gas station where I can refuel before or after visiting Tire Choice?
Yes, Speedway gas station and convenience store is nearby and convenient for refueling and snacks.
Where can I find nearby banking services while visiting Tire Choice Auto Service Centers?
TD Ameritrade, a bank and credit union, is located nearby for your banking needs.
Are there any nearby auto service centers in case of additional vehicle needs?
Monro Auto Service And Tire Centers is nearby, offering brake service, tire shop, and automotive retail services.
Can I visit any nearby beauty or wellness centers when at Tire Choice?
Yes, nearby places include Sorellas & Co. Salon for hair and nails, Envision Aesthetics medical spa, and RocHAUS Collective Luxury Hair Boutique.
Is there a nearby gift or flower shop where I can pick up gifts after my visit?
The Bird House and Edible Arrangements are nearby flower and gift shops for convenient shopping.