Brand Certified
Safelite AutoGlass
4.6(196 reviews)
Certified by Safelite AutoGlass • Mar 01, 2026
Business Details
736 East Ridge Road, Rochester, NY
14621, United States
Certified by Safelite AutoGlass • Mar 01, 2026
(888) 843-2798
Certified by Safelite AutoGlass • Mar 01, 2026
https://www.safelite.com
Certified by Safelite AutoGlass • Mar 01, 2026
About
Certified by Safelite AutoGlass • Mar 01, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 736 East Ridge Road, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Location
Certified by Safelite AutoGlass • Mar 01, 2026
Hours
Certified by Safelite AutoGlass • Mar 01, 2026
Reviews
4.6
196 reviews
5 stars
172
4 stars
4
3 stars
4
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and efficient service provided by the staff.
Timeliness
Numerous reviews highlighted the quick turnaround time for repairs, often completing work faster than expected.
Communication
Customers appreciated the excellent communication throughout the service process, including updates and explanations from technicians.
Quality of Work
While many reviews noted high-quality repairs, there were some complaints about issues arising from the work, including damage to vehicles during service.
Mixed Experiences
Several customers reported both positive and negative experiences, indicating inconsistency in service quality across different visits.
- MSMike Szatkowski4 days ago3.0work was good (they should clean the dust, dirt, fingerprints off the inside of the windshield) the problem I had is they couldn't do the recalibration of the camera because they don't have the software for my sprinter? this should have been disclosed to me when I was setting the appointment. I would have gone some ware else that could have. (probably why they don't tell you first) now after waiting over two hours at there shop. I have to go to the dealer and wait again and possibly pay more. the workers were very nice just not happy with the process.
- SCStanley Clark-Papke4 days ago5.0Safelite staff and technicians were top notch I would recommend going to the east Ridge location. They are professional and knowledgeable. My window gave them a run for their money and they never gave up until it was fixed 100 percent. Leah the front end was professional very nice and notified me throughout the process. Great job team.
- SSSteve Sullivan6 days ago5.0Needed a full windshield replacement. The process was super easy and super affordable. Was extremely happy with the service and how quick they got it done. Was ecstatic that they even were able to move my inspection sticker and registration over to the new windshield without issue.
- JKJacki KapshoFeb 24, 20265.0The Irondequoit location is where I had my windshield replaced. Any negative thoughts have nothing to do with the employees bit rather the Co. The employees were fantastic! I don't like not being able to reach the store front itself. I could not find or locate their number to contact them until I had my final invoice in my hand, useless. There was an issue, (the cover for the rear view mirror was not put back on. It was late and dark no worries) I stopped in the next day just as they opened. 2 employees were packing the truck for mobil customers and I showed them the issue. It was taken care of immediately and without hesitation. Thank you!
- BWBob WirthFeb 22, 20265.0Great service very professional and prompt service when needed. With the unexpected snow falling on my car it shattered my windshield and needed replacement .Highly satisfied from the call to make the appointment to the service tech that came to replace my glass. If you need a good glass company Safelite is your company !!!!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rochester offer?
Safelite AutoGlass in Rochester offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, and insurance paperwork processing with same-day service.
Where is Safelite AutoGlass located in Rochester?
Safelite AutoGlass is located at 736 East Ridge Road, Rochester, NY 14621, USA.
What are the business hours for Safelite AutoGlass Rochester?
Safelite AutoGlass Rochester is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Can Safelite AutoGlass perform mobile auto glass repair in Rochester?
Yes, Safelite AutoGlass provides convenient mobile auto glass repair and replacement services in the Rochester area.
Does Safelite AutoGlass offer any warranty on their windshield repairs?
Yes, all windshield repairs at Safelite AutoGlass come with a national lifetime warranty.
What payment options are accepted at Safelite AutoGlass in Rochester?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Are there contact free service options available at Safelite AutoGlass?
Yes, Safelite AutoGlass offers contact free service options to ensure safety during your auto glass repair or replacement.
What languages are spoken at Safelite AutoGlass Rochester?
Safelite AutoGlass in Rochester provides services in both English and Spanish.
Which nearby restaurants can I visit near Safelite AutoGlass for a meal?
Near Safelite AutoGlass, you can enjoy a meal at nearby Chinese restaurants including New Kingdom, Yummy Kingdom, and Yummy Garden.
What nearby stores are located near Safelite AutoGlass for shopping?
Nearby shopping options include Bridal & Quince With Shannette (women's clothing store), Jack Green Men's Shop (men's clothing store), and Rochester Mattress Wholesale.
Are there any fitness or wellness centers close to Safelite AutoGlass?
Yes, Gold's Gym and WW (Weight Watchers) are located near Safelite AutoGlass for your fitness and wellness needs.
Brand Certified Facts from Safelite AutoGlass
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