Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1260 Scottsville Rd, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
371 reviews
5 stars
299
4 stars
28
3 stars4
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, highlighting their excellent communication skills and quality of work.
Appointment Process
Many reviews noted the ease of scheduling appointments online and the timely notifications regarding service updates.
Customer Experience
The overall atmosphere was described as welcoming and comfortable, with clean facilities and friendly staff contributing to a positive experience.
Timeliness
While most customers appreciated the quick service, a few mentioned delays in technician arrival, though the quality of work remained high.
Recommendation
Numerous customers expressed a strong willingness to recommend Safelite to others, citing their satisfaction with the service received.
- RMrashad mcdonald3 days ago5.0I was in and out! They didn’t take up all of my time!!
- JDJeff DarrowDec 3, 20255.0Had to bring the vehicle in due to the weather and temperature. Nicholas promised he'd have it completed within an hour and he lived up to the promise. Everything was working as expected after replacement and calibration.
- MEMJ ENov 30, 20255.0Excellent service and quality of work. Easy to make appointment. No hassle. Up to date notifications of progress.
- AWanissha whiteNov 18, 20255.0Xavier had great communication skills and was very nice even when I got frustrated that my 1st apt was canceled due to weather. Then manger that called to reschedule was very Nice as well
- CTCrimson TearsNov 13, 20255.0It's always a pleasure using Safelite. David the technician was super great in replacing my rear windshield. Only had a minor lack of communication issue with the rear wiper that was functional when I entered the shop and is now not functional, but I will find a place to fix that on my own. Great job and thanks for always doing the glass portion perfectly
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rochester offer?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, rear and side glass replacement, power window repair, and windshield wiper replacement, with same-day service and insurance processing.
Where is Safelite AutoGlass located in Rochester, NY?
Safelite AutoGlass is located at 1260 Scottsville Rd, Rochester, NY, 14624, USA.
What are the business hours of Safelite AutoGlass Rochester?
The shop is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Does Safelite AutoGlass in Rochester offer mobile service options?
Yes, Safelite AutoGlass offers convenient in-shop or mobile auto glass repair and replacement services.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty for safety and reliability.
What payment methods are accepted at Safelite AutoGlass Rochester?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are appointments required at Safelite AutoGlass?
Yes, appointments are required for service at Safelite AutoGlass Rochester.
What languages are spoken at Safelite AutoGlass Rochester?
Services are offered in English and Spanish.
How can I book an appointment with Safelite AutoGlass Rochester?
You can schedule an appointment online via their reservation URL at https://fixmyglass.safelite.com.
What nearby businesses can I visit when I come to Safelite AutoGlass Rochester?
Nearby you can find Timothy Allen: Allstate Insurance and Flour City Insurance Agency for insurance needs, The Landing Strip pub and Nut House Escape Rooms for entertainment before or after your visit, and Hertz Car Rental if you need a vehicle rental service.