Brand Certified
Safelite AutoGlass
4.2(328 reviews)
Certified by Safelite AutoGlass • Mar 01, 2026
Business Details
900 Jefferson Rd, Rochester, NY
14623, United States
Certified by Safelite AutoGlass • Mar 01, 2026
(888) 843-2798
Certified by Safelite AutoGlass • Mar 01, 2026
https://www.safelite.com/stores/Rochester-Jefferson
Certified by Safelite AutoGlass • Mar 01, 2026
About
Certified by Safelite AutoGlass • Mar 01, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 900 Jefferson Rd, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Safelite AutoGlass • Mar 01, 2026
Hours
Certified by Safelite AutoGlass • Mar 01, 2026
Reviews
4.2
328 reviews
5 stars
244
4 stars
16
3 stars
9
2 stars
7
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and efficiency of the technicians, highlighting their friendly demeanor and quality of work.
Communication
Customers appreciated the clear communication throughout the process, including timely updates and explanations from technicians.
Scheduling Issues
Some customers experienced difficulties with scheduling and appointment management, including last-minute changes and miscommunication.
Customer Experience
While many reviews were positive, there were notable complaints regarding customer service, particularly in handling issues and complaints.
Pricing Concerns
A few customers expressed dissatisfaction with pricing practices, feeling misled about costs associated with repairs.
- ILIan Laird4 days ago5.0Mike replaced my windshield absolutely perfectly, and even went above and beyond with new fasteners for my EZPass. Safelite was free with my insurance, and I couldn’t be more pleased.
- RMRobert MacDonald4 days ago5.0Quick easy process, I cant even tell where they repaired the windshield. Friendly staff and quick update on when vehicle was ready for pickup. It was covered under insurance but tge price on the invoice seemed reasonable.
- CSChristine Schutterop4 days ago5.0Mike took care of our glass replacement. He was super professional, communicated with me about setting up a time, when he was on his way, when he started and when he was finished. He did an excellent job. We would absolutely recommend this service to others.
- CGChristopher GietlerFeb 21, 20265.0Very clean, very quick. Nice and friendly people. In and out in 37 minutes !
- RWRachel WalkerFeb 20, 20264.0Great tech! I didn’t get my crack repaired just patched and I thought they were repairing it. Spending $200 for it to look the same was disappointing
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rochester offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and insurance paperwork processing.
Does Safelite AutoGlass provide mobile service options?
Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in the Rochester area.
What are the operating hours of Safelite AutoGlass Rochester?
Safelite AutoGlass Rochester is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 7:30 AM to 5:00 PM.
Where is Safelite AutoGlass located in Rochester?
It is located at 900 Jefferson Rd, Ste 1604, Rochester, NY 14623.
How can I contact Safelite AutoGlass for an appointment?
You can call them at +1 888-843-2798 or book online via their reservation link at http://safl.it/2CxbKoI.
Does Safelite AutoGlass in Rochester offer services in languages other than English?
Yes, they offer services in both English and Spanish.
Does Safelite AutoGlass have any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What forms of payment are accepted at Safelite AutoGlass Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What notable restaurants are near Safelite AutoGlass Rochester where customers can grab a meal before or after service?
Nearby restaurants include Plunkett's Fabulous Food, Bombay Chaat House, Youkoso Sushi, and The King and I Cuisine of Thailand, offering a range of American, Asian, and Thai cuisines.
Are there other automotive-related services near Safelite AutoGlass Rochester?
Yes, nearby you can find Auto Concepts for automotive repair and tire services, and other Safelite AutoGlass locations for additional auto glass services.
Brand Certified Facts from Safelite AutoGlass
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