Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 900 Jefferson Rd, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
299 reviews
5 stars
219
4 stars
15
3 stars
8
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were frequently described as professional, knowledgeable, and courteous, providing excellent service.
Efficiency
Many customers praised the quick and efficient service, with several reports of repairs completed in under two hours.
Communication
Customers appreciated the clear communication throughout the process, including appointment confirmations and updates on service progress.
Customer Experience
Overall, customers reported positive experiences, highlighting friendly staff and a pleasant atmosphere during their visits.
Service Issues
Some customers experienced issues with service quality, including damage to vehicles and poor handling of complaints, indicating inconsistency in service.
- DKDavid Kleinbach2 days ago5.0The customer service, knowledge and professionalism of our Safelite technician (Chad) was unparalleled.
- JTJohn TrippeNov 7, 20255.0The professionalism of the technician was fantastic. Really worked hard and did a great job.
- JDJodi DavidNov 2, 20255.0Very nice and professional. Didn't need to take time off of work, they came and replaced it right in the parking lot.
- CBCraig BauerOct 29, 20255.0Took a stone in my windshield on Sunday afternoon and had windshield repaired by Monday at noon. Ease of getting an appointment and quick repair was great!
- MMMelissa McMasterOct 18, 20255.0My service technician Anthony was awesome! Very professional, personable, and dedicated to finishing the windshield replacement despite it raining on and off- he waited through the rain until there was a clearing to finish! I really appreciated the extra mile! It was free with my insurance!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rochester offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and insurance paperwork processing.
Does Safelite AutoGlass provide mobile service options?
Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in the Rochester area.
What are the operating hours of Safelite AutoGlass Rochester?
Safelite AutoGlass Rochester is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 7:30 AM to 5:00 PM.
Where is Safelite AutoGlass located in Rochester?
It is located at 900 Jefferson Rd, Ste 1604, Rochester, NY 14623.
How can I contact Safelite AutoGlass for an appointment?
You can call them at +1 888-843-2798 or book online via their reservation link at http://safl.it/2CxbKoI.
Does Safelite AutoGlass in Rochester offer services in languages other than English?
Yes, they offer services in both English and Spanish.
Does Safelite AutoGlass have any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What forms of payment are accepted at Safelite AutoGlass Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What notable restaurants are near Safelite AutoGlass Rochester where customers can grab a meal before or after service?
Nearby restaurants include Plunkett's Fabulous Food, Bombay Chaat House, Youkoso Sushi, and The King and I Cuisine of Thailand, offering a range of American, Asian, and Thai cuisines.
Are there other automotive-related services near Safelite AutoGlass Rochester?
Yes, nearby you can find Auto Concepts for automotive repair and tire services, and other Safelite AutoGlass locations for additional auto glass services.