Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 900 Jefferson Rd, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
303 reviews
5 stars
222
4 stars
15
3 stars
9
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to complete jobs quickly and effectively.
Communication
Customers appreciated the clear communication throughout the process, including appointment scheduling and updates on service progress.
Convenience
Many reviews noted the ease of scheduling appointments and the convenience of mobile service, with technicians often coming to customers' locations.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, including damage to vehicles and poor customer service in resolving complaints.
Overall Satisfaction
The majority of feedback was positive, with many customers expressing a willingness to recommend the service and return for future needs.
- NKNausheen Khan3 days ago5.0Satisfied with service very much Keep doing good work 👍
- LPLaurie PampoukidisNov 26, 20255.0From setting the appointment to the jobs completion it was smooth, timely, skillful and professional. Will recommend to my family and close friends when in need. Thank you for doing such a great job!
- BKBrendan KieserNov 23, 20253.0They did good work but don't expect them to bring the right windshield on the first attempt. It might take a few appointments for them to figure that part out. Once they had the right glass it only took about 30 minutes and they did a very good job.
- CSCindy SKINNERNov 23, 20255.0They did a great job. Fast,and reliable.
- DKDavid KleinbachNov 21, 20255.0The customer service, knowledge and professionalism of our Safelite technician (Chad) was unparalleled.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rochester offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and insurance paperwork processing.
Does Safelite AutoGlass provide mobile service options?
Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in the Rochester area.
What are the operating hours of Safelite AutoGlass Rochester?
Safelite AutoGlass Rochester is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 7:30 AM to 5:00 PM.
Where is Safelite AutoGlass located in Rochester?
It is located at 900 Jefferson Rd, Ste 1604, Rochester, NY 14623.
How can I contact Safelite AutoGlass for an appointment?
You can call them at +1 888-843-2798 or book online via their reservation link at http://safl.it/2CxbKoI.
Does Safelite AutoGlass in Rochester offer services in languages other than English?
Yes, they offer services in both English and Spanish.
Does Safelite AutoGlass have any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What forms of payment are accepted at Safelite AutoGlass Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What notable restaurants are near Safelite AutoGlass Rochester where customers can grab a meal before or after service?
Nearby restaurants include Plunkett's Fabulous Food, Bombay Chaat House, Youkoso Sushi, and The King and I Cuisine of Thailand, offering a range of American, Asian, and Thai cuisines.
Are there other automotive-related services near Safelite AutoGlass Rochester?
Yes, nearby you can find Auto Concepts for automotive repair and tire services, and other Safelite AutoGlass locations for additional auto glass services.