Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 900 Jefferson Rd, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
312 reviews
5 stars
230
4 stars
15
3 stars
9
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the technicians, highlighting excellent communication and responsiveness throughout the service process.
Service Quality
Overall, customers were satisfied with the quality of work performed, noting that repairs were completed quickly and efficiently, often exceeding expectations.
Scheduling Issues
Some customers experienced difficulties with scheduling and communication regarding appointments, including issues with parts availability and unexpected changes.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding damage to vehicles during service and unsatisfactory responses from management when issues arose.
- HAHoward A5 days ago5.0Great auto glass shop to work with. Had both windshield and rear window replaced in the past 6 months. Both techs were top notch. Quality work and friendly. Highly recommend.
- JWJim WeaverJan 4, 20265.0We would like to thank you for your professionalism and for the minimum waiting time. Much appreciated, thanks, Jim Weaver
- DPDiana PfersickDec 18, 20255.0Friendly receptionist. Wait area had Wi-Fi. Coffee and cocoa available. Had rear window replaced. Insurance covered replacement.
- MHMike HilleryDec 15, 20251.0Do not go here. Guys are super unprofessional, rude, no one at front desk would be nice if this company would like the phone number to the physical location and not some AI phone number
- LJLynn JohnsonDec 11, 20255.0Excellent communication throughout process, provided guidance and friendly interaction. Took less time than expected.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rochester offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and insurance paperwork processing.
Does Safelite AutoGlass provide mobile service options?
Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in the Rochester area.
What are the operating hours of Safelite AutoGlass Rochester?
Safelite AutoGlass Rochester is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 7:30 AM to 5:00 PM.
Where is Safelite AutoGlass located in Rochester?
It is located at 900 Jefferson Rd, Ste 1604, Rochester, NY 14623.
How can I contact Safelite AutoGlass for an appointment?
You can call them at +1 888-843-2798 or book online via their reservation link at http://safl.it/2CxbKoI.
Does Safelite AutoGlass in Rochester offer services in languages other than English?
Yes, they offer services in both English and Spanish.
Does Safelite AutoGlass have any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What forms of payment are accepted at Safelite AutoGlass Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What notable restaurants are near Safelite AutoGlass Rochester where customers can grab a meal before or after service?
Nearby restaurants include Plunkett's Fabulous Food, Bombay Chaat House, Youkoso Sushi, and The King and I Cuisine of Thailand, offering a range of American, Asian, and Thai cuisines.
Are there other automotive-related services near Safelite AutoGlass Rochester?
Yes, nearby you can find Auto Concepts for automotive repair and tire services, and other Safelite AutoGlass locations for additional auto glass services.