Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
4460 Dewey Avenue, Rochester, NY
14612, United States
Hours
Reviews
4.2
273 reviews
5 stars
192
4 stars
24
3 stars
12
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting the manager Keith for his excellent service.
Service Quality
While some customers reported positive experiences with quick and effective service, others expressed dissatisfaction with the quality of repairs and perceived dishonesty regarding pricing.
Communication Issues
Several reviews mentioned problems with appointment scheduling and communication, particularly with the call center and online booking system.
Pricing Concerns
Customers had mixed feelings about pricing, with some feeling they received good value, while others accused the business of upselling and providing inaccurate quotes.
- MRMatt ReevesJan 5, 20265.0Hands down this is the best auto service place ever. Keith is very intellectual and caring and does a wonderful job. I will tell all my friends this was such a great experience.
- BLBarbara LacyJan 5, 20265.0Was just an oil change but needed my tires rotated and have one tire exchanged for spare, they were great! Fast and got all my lights out that were on dash! Thanks to the young lady that took care of my suv. Have had my truck for over 10 years and it is my go to place! Everyone friendly!
- HWHeather WeitzelDec 19, 20251.0Service at the store was perfect. The problem is the call center you have to set the appointment up in. The woman I spoke to was hard to understand and she quoted me 229 per axle for brakes and was wrong. The actual price was double that. She put the wrong name and email in and I never received any appointment confirmation from them.
- PSPotatoes Them selvesDec 16, 20255.0I called on a Saturday and didn't think they will get me in until next week. Keith answered told me bring my car in he will get it done that day. Fixed my tier called me in few hrs. Great customer service, efficient, affordable. Can't recommend them enough for saving me a headache. Thanks Keith and team. Indira J.
- NNNonameDec 15, 20251.0Went in for an inspection, and was told I needed my brakes done and it would cost me $800 .. was told they had all the parts there already and they could get it done quick. I know he was lying and was just going to charge me the 800 and not do anything to my car because MY BRAKES JUST GOT DONE.. 😡 he had the nerve to get an attitude when I declined. The next day I went somewhere els and passed my inspection with no issues and was told my brakes looked great. Don’t go there, don’t trust them
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in Rochester offer?
Monro offers comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.
What are the operating hours of Monro Auto Service and Tire Centers on weekdays?
Monro Auto Service and Tire Centers operates from 7:30 AM to 7:00 PM Monday through Friday.
Is Monro Auto Service and Tire Centers open on Sundays?
No, Monro Auto Service and Tire Centers is closed on Sundays.
Where is Monro Auto Service and Tire Centers located in Rochester?
It is located at 4460 Dewey Avenue, Rochester, NY, 14612.
Which tire brands can I find at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
What nearby convenience stores can I visit near Monro Auto Service and Tire Centers?
7-Eleven and Rite Aid convenience stores are located nearby for quick shopping needs.
Are there any gas stations close to Monro Auto Service and Tire Centers for fueling up?
Yes, nearby gas stations include Sunoco Gas Station and A Plus at Sunoco, which also offers coffee services.
What entertainment options are available near Monro Auto Service and Tire Centers?
AMF Bowling Co., a bowling alley and bar, and AMF Dewey Garden Lanes are nearby entertainment options.
If I want to grab a bite nearby after my visit to Monro, what local restaurants are available?
You can visit Ezzy's Restaurant, Paulies Pizza, or Old Italy Pizzeria, all located close to Monro for dining options.
How can I contact Monro Auto Service and Tire Centers in Rochester?
You can reach them by phone at +1 585-621-4610 or visit their website at https://locations.monro.com/ny/rochester/4460-dewey-avenue.