Brand Certified
Monro Auto Service and Tire Centers
4.3(345 reviews)
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Business Details
35 Howard Road, Rochester, NY
14606, United States
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
(585) 429-6860
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
https://locations.monro.com/ny/rochester/35-howard-road
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
About
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Monro Auto Service and Tire Centers
35 Howard Road, Rochester, NY
14606, United States
Hours
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Reviews
4.3
345 reviews
5 stars
256
4 stars
26
3 stars
9
2 stars4
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and quick service, highlighting specific employees for their exceptional service.
Communication Issues
Several reviews noted a lack of communication regarding vehicle status and appointment management, leading to frustration among customers.
Service Quality
While many customers reported positive experiences with repairs and inspections, there were complaints about inconsistent service quality and issues with specific repairs.
Appointment Management
Customers expressed dissatisfaction with scheduling and appointment management, citing instances where appointments were not honored or services were unavailable.
Pricing Concerns
Some customers felt that pricing was high or inconsistent, particularly regarding labor costs and unexpected charges.
- MSMikayla StricklettFeb 21, 20265.0Amazing customer service! If you want honest communication and quick repairs, these are the people to trust!
- SMShaniece McClaneyFeb 20, 20265.0Phenomenal service! The store manager was very professional and helpful. I strongly recommend this location for repairs.
- MMMarc MalaveFeb 16, 20263.0I made an appointment for 730 am for a wheel alignment after hours of waiting I was told the machine was out of order but I did need back brakes I would have to take the vehicle to another location the next day I had them complete the back brakes and asked if they could take a look at the front end to see if I would need anything fixed before getting the alignment this way I would just go to the appointment on Sunday and the only thing that would have to be done is the alignment I arrived the next day at the chili location to find out I needed control arms and tires which they did not have in stock so basically I have wasted the whole weekend and little results
- TRTanner RobisonFeb 5, 20265.0These guys were fantastic. Plugged my flat tire first thing in the morning and totally bailed me out. Amazing customer service too
- JTJet TJan 31, 20261.0Absolutely terrible experience. My spouse brought my car in because it was having a potential rear suspension problem. The car sat in a parking spot for 4 days collecting and piling snow. Absolutely astonishing lack of communication was given to me and my spouse throughout these days on whether or not they have been checking the vehicle. We called numerous times throughout the days and left voicemails in attempts to get updates after being promised once on the 2nd and once on the 3rd day that they would get back to us within 30 minutes in order to let us know a diagnostic for my vehicle. They never called back on both days with an update. Empty promises and lack of communication was so terrible that we decided to take my keys back and bring my car to somewhere else; and listen to this, we were charged with a $50 diagnostic fee when we went to grab our keys back and leave, and they never even told us exactly what piece or pieces was wrong with my vehicle in the first place!! No control arm, ball joint, struts, nothing! This was ridiculous. Anyone would be beyond frustrated with this experience.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer at 35 Howard Road?
Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands like Goodyear and Cooper.
Where is Monro Auto Service and Tire Centers located?
It is located at 35 Howard Road, Rochester, NY 14606, United States.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Monro Auto Service and Tire Centers for services or inquiries?
You can call them at +1 585-429-6860 for appointments or questions.
What tire brands does Monro Auto Service and Tire Centers specialize in?
They specialize in tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Is Monro Auto Service and Tire Centers available online for appointments or more information?
Yes, you can visit their website at https://locations.monro.com/ny/rochester/35-howard-road to learn more or schedule services.
Are there other automotive repair services near Monro Auto Service and Tire Centers?
Yes, Howard Road Garage nearby offers automotive repair, parts, accessories, and tire services which can be an additional option for customers.
Can I grab food nearby when I visit Monro Auto Service and Tire Centers?
Definitely! You can enjoy a meal at nearby restaurants like Cordello's Pizzeria, Taco Bell, McDonald's, Burger King, or Little Caesars Pizza before or after your visit.
What other services and shops are available near Monro Auto Service and Tire Centers for convenience?
Nearby you will find various services including Lilac Coin Laundry for laundry needs, Party Time Rentals NY for event supplies, and Rite Aid for pharmacy needs, making it convenient to combine errands.
Are there any beauty and wellness spots near Monro Auto Service and Tire Centers?
Yes, One L Salon Roc, Modern Nails, Great Clips, Sun Tan City, and Zoom Tan are nearby beauty and spa centers where you can relax or get grooming services.
Brand Certified Facts from Monro Auto Service and Tire Centers
Monro Auto Service and Tire Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: