Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
3000 West Henrietta Road, Rochester, NY
14623, United States
Hours
Reviews
4.2
394 reviews
5 stars
282
4 stars
31
3 stars
11
2 stars
10
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting specific staff members like Rashad and Ricky for their helpfulness and dedication.
Efficiency
Several reviews noted quick service, with many customers being accommodated on short notice or receiving prompt assistance.
Communication Issues
Multiple customers reported poor communication regarding appointments, service updates, and pricing, leading to frustration and confusion.
Mixed Repair Quality
While some customers had positive experiences with repairs, others reported issues with the quality of work and transparency regarding necessary repairs.
Staffing Problems
A recurring theme was the shop being short-staffed, which affected service speed and customer experience.
- HPHannah PooleOct 26, 20255.0We called only an hour before closing after getting a flat tire on the road. They were able to see us immediately, plug the tyre and provided information on what we needed to do to change the tyre at a later date. Chodie and Anthony were so incredibly friendly, helpful and professional, and we were so grateful to be able to get back on the road in less than 30mins!
- DCDave ChristensenOct 20, 20255.0Professional Service preformed as promised.
- RPRaina PhippsOct 19, 20255.0Went in for an inspection, front desk management was absolutely amazing and kind. They have your best interest at heart and seemed to love what they do. The staff was also kind and professional. Went above and beyond to help my car pass, part ordered and fixed in the same day, same hour! A young man helped me with my key fob that had some issues, the great advice and extra time spent with me as a customer will keep me coming back. Best garage experience! Thank you so much!
- RDRosa DiazOct 17, 20255.0They put air in my tires. Free service. Friendly and great customer service.
- EREric ROct 16, 20255.0NYS safety inspection was overdue on my wife's car. Rick was able to fit me in on very short notice. My wife and I appreciated his attention and will recommend Rick in the future.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What auto maintenance and repair services does Monro Auto Service and Tire Centers offer?
Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.
Which tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Monro Auto Service and Tire Centers located?
It is located at 3000 West Henrietta Road, Rochester, NY 14623, USA.
What are the operating hours for Monro Auto Service and Tire Centers?
They are open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Monro Auto Service and Tire Centers by phone?
You can reach them at +1 585-424-2400.
Does Monro Auto Service and Tire Centers have an online presence?
Yes, their website is https://locations.monro.com/ny/rochester/3000-w-henrietta-road and they have listings on Bing, Facebook, Yelp, and Google with specific URL overrides.
Are there any bicycle shops near Monro Auto Service and Tire Centers?
Yes, Park Ave Bikeshop is nearby offering bicycle sales, sporting goods, and bike rentals, making it convenient if you need bike repair or rentals before or after your visit to Monro.
What local dining options are near Monro Auto Service and Tire Centers?
Nearby dining includes Mediterranean Kebab House, Amiels the Original Submarine, Popeyes Louisiana Kitchen, Wings Over Rochester, and Don Patrons Mexican Grill, which provide various cuisines for a meal before or after your auto service.
Are there any beauty and spa services near Monro Auto Service and Tire Centers?
Yes, Smart haircut salon and Sophisticated Nail Salon are nearby for hair and nail services, useful if you want to combine your auto service visit with some personal care.
Where can customers find automotive parts or other repair services nearby?
Nearby automotive-related options include Action Auto Parts, Sell My Junk Car of Rochester, Livecchi Custom Cycles for motorcycle repairs, and Wilbert's Premium Auto Parts of Rochester, providing various parts and automotive services to complement Monro's offerings.