Brand Certified
Monro Auto Service and Tire Centers
4.5(309 reviews)
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Business Details
965 Jefferson Road, Rochester, NY
14623, United States
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
(585) 424-3630
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
https://locations.monro.com/ny/rochester/965-jefferson-road
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
About
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Monro Auto Service and Tire Centers
965 Jefferson Road, Rochester, NY
14623, United States
Hours
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Reviews
4.5
309 reviews
5 stars
255
4 stars
11
3 stars
8
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being courteous, professional, and helpful, particularly highlighting the managers Gordy and Nelson.
Service Quality
Overall, customers reported satisfaction with the quality of service, including quick turnaround times and thorough explanations of repairs.
Appointment Issues
Several reviews mentioned problems with appointment scheduling, including confusion over appointment times and lack of communication.
Honesty and Integrity
Customers appreciated the honesty in pricing and service recommendations, with many noting that they felt they were not being upsold unnecessary services.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific service failures and poor customer interactions, indicating inconsistency in service quality.
- TWTawny WickerFeb 16, 20265.0Oil change and NYS inspection.. Always treated very well , honest and courteous service
- CJChristine JordanFeb 13, 20265.0Quick!
- TStom sortinoFeb 2, 20265.0I had tire some tire rack delivered to them for the second time in three years. The service was phenomenal. I will continue to go there.
- SFScott FitchJan 28, 20265.0Were honest and did not over charge. Very helpful.
- MAMilena ArmstrongDec 29, 20255.0Courteous and kind. Fast service
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.
Where is Monro Auto Service and Tire Centers located?
It is located at 965 Jefferson Road, Rochester, NY 14623, USA.
What are the operating hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What tire brands are available at Monro Auto Service and Tire Centers?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 585-424-3630.
Are there other automotive service centers near Monro Auto Service and Tire Centers?
Yes, nearby are Monro Muffler Brake & Service and Valvoline Instant Oil Change which offer brake, tire, oil change, and repair services.
Where can I get an oil change near Monro Auto Service and Tire Centers?
You can visit Valvoline Instant Oil Change nearby for quick automotive oil change services.
Are there places to eat around Monro Auto Service and Tire Centers while my car is being serviced?
Yes, nearby dining options include Dunkin', Dave's Hot Chicken, Boston Market, Layali Coffee House, Taco Bell, and Sonic Drive-In.
Are there hotels near Monro Auto Service and Tire Centers for travelers?
Yes, Best Western Rochester Marketplace Inn and Home2 Suites by Hilton Rochester Henrietta, NY are nearby hotels you can consider.
What categories of stores can I find near Monro Auto Service and Tire Centers?
Nearby you can find automotive shops, hardware stores like Sherwin-Williams, mobile phone stores such as Verizon Wireless, clothing stores like DXL Big & Tall, and various service providers including janitorial and tax services.
Brand Certified Facts from Monro Auto Service and Tire Centers
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