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Monro Auto Service and Tire Centers

4.5
(309 reviews)

Business Details

965 Jefferson Road, Rochester, NY
14623, United States
(585) 424-3630
https://locations.monro.com/ny/rochester/965-jefferson-road

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
965 Jefferson Road, Rochester, NY
14623, United States

Hours

Reviews

4.5
309 reviews
5 stars
255
4 stars
11
3 stars
8
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being courteous, professional, and helpful, particularly highlighting the managers Gordy and Nelson.

Service Quality

Overall, customers reported satisfaction with the quality of service, including quick turnaround times and thorough explanations of repairs.

Appointment Issues

Several reviews mentioned problems with appointment scheduling, including confusion over appointment times and lack of communication.

Honesty and Integrity

Customers appreciated the honesty in pricing and service recommendations, with many noting that they felt they were not being upsold unnecessary services.

Mixed Experiences

While many reviews were positive, there were notable complaints about specific service failures and poor customer interactions, indicating inconsistency in service quality.
  • TW
    Tawny Wicker
    Feb 16, 2026
    5.0
    Oil change and NYS inspection.. Always treated very well , honest and courteous service
  • CJ
    Christine Jordan
    Feb 13, 2026
    5.0
    Quick!
  • TS
    tom sortino
    Feb 2, 2026
    5.0
    I had tire some tire rack delivered to them for the second time in three years. The service was phenomenal. I will continue to go there.
  • SF
    Scott Fitch
    Jan 28, 2026
    5.0
    Were honest and did not over charge. Very helpful.
  • MA
    Milena Armstrong
    Dec 29, 2025
    5.0
    Courteous and kind. Fast service

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.

Where is Monro Auto Service and Tire Centers located?

It is located at 965 Jefferson Road, Rochester, NY 14623, USA.

Brand Certified Facts from Monro Auto Service and Tire Centers

Monro Auto Service and Tire Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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