Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
965 Jefferson Road, Rochester, NY
14623, United States
Hours
Reviews
4.5
302 reviews
5 stars
248
4 stars
11
3 stars
8
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning managers Gordy and Nelson for their professionalism and communication.
Efficiency
Several reviews highlighted quick service and the ability to accommodate customers promptly, even on short notice.
Mixed Experiences
While many customers had positive experiences, some reported issues with appointment management and dissatisfaction with service quality.
Honesty and Integrity
Customers appreciated the honest assessments and fair pricing, with some noting that they felt respected and not upsold on unnecessary services.
- MAMilena ArmstrongDec 29, 20255.0Courteous and kind. Fast service
- JMJoni McAdamsDec 19, 20255.0Amazing customer service will never go anywhere
- CTCarrie TubbsDec 15, 20255.0Very helpful, quick service. I got an alert that one tire was low on air. They checked and all 4 were low. Fixed it very quickly for me.
- TWTerrell WDec 11, 20251.0My car steering wheel locked up while driving and lights came on, it said service power steering, luckily I thought since I was right at a monro muffler they would maybe look and tell something or help at least. The old guy at the front desk did ask what can I help you with and I explained to him he immediately tried shutting me down and said well anything electrical I would go to the dealer it’s nothing I can tell you. Like your an auto shop he could have had the decency to just look at it or seem to care a little.
- HJHarold JohnsonDec 3, 20255.0Had a flat and everywhere was short staffed and couldn’t take a walk in. Although short staffed was able to get in and out in less than an hour. Waiting room was comfortable and was shown why tire could not be repaired and what caused th he puncture. Tire was was reasonable priced but I was given options.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.
Where is Monro Auto Service and Tire Centers located?
It is located at 965 Jefferson Road, Rochester, NY 14623, USA.
What are the operating hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What tire brands are available at Monro Auto Service and Tire Centers?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 585-424-3630.
Are there other automotive service centers near Monro Auto Service and Tire Centers?
Yes, nearby are Monro Muffler Brake & Service and Valvoline Instant Oil Change which offer brake, tire, oil change, and repair services.
Where can I get an oil change near Monro Auto Service and Tire Centers?
You can visit Valvoline Instant Oil Change nearby for quick automotive oil change services.
Are there places to eat around Monro Auto Service and Tire Centers while my car is being serviced?
Yes, nearby dining options include Dunkin', Dave's Hot Chicken, Boston Market, Layali Coffee House, Taco Bell, and Sonic Drive-In.
Are there hotels near Monro Auto Service and Tire Centers for travelers?
Yes, Best Western Rochester Marketplace Inn and Home2 Suites by Hilton Rochester Henrietta, NY are nearby hotels you can consider.
What categories of stores can I find near Monro Auto Service and Tire Centers?
Nearby you can find automotive shops, hardware stores like Sherwin-Williams, mobile phone stores such as Verizon Wireless, clothing stores like DXL Big & Tall, and various service providers including janitorial and tax services.