Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
965 Jefferson Road, Rochester, NY
14623, United States
Hours
Reviews
4.5
299 reviews
5 stars
246
4 stars
11
3 stars
8
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being professional, courteous, and knowledgeable, with specific mentions of managers Gordy and Nelson.
Service Quality
Overall, customers reported satisfaction with the quality of service, including thorough inspections and effective repairs, although there were some complaints about specific issues not being addressed.
Communication
While many reviews highlighted good communication regarding service updates and options, there were notable instances of miscommunication regarding appointments and service expectations.
Efficiency
Customers appreciated the quick service and ability to accommodate last-minute requests, though some experienced delays despite having appointments.
Trustworthiness
Several long-term customers expressed trust in the business, citing honest assessments and fair pricing, although a few reviews raised concerns about upselling and unnecessary repairs.
- HJHarold Johnson6 days ago5.0Had a flat and everywhere was short staffed and couldn’t take a walk in. Although short staffed was able to get in and out in less than an hour. Waiting room was comfortable and was shown why tire could not be repaired and what caused th he puncture. Tire was was reasonable priced but I was given options.
- JJJack JohnsonNov 13, 20255.0I have taken my work truck to get serviced as far as oil change, new tires. They have always been professional and courteous. They are very thorough explaining the problem and the fix and the cost. This was my first time taking my personal vehicle 2025 Mazda CX50. I somehow managed to get a screw in my rear tire and it was losing pressure. My daughter drives that vehicle with my four year old grandson. They took in my vehicle and did a good job. I don’t normally do surveys, but I think they deserve one.
- SNScott neufegliseNov 6, 20255.0Excellant service and communication.work completed on time.very pleased.
- RTRodney TylerOct 27, 20255.0Gordie and Nelson are always very professional and they do a great job! Fast service and great prices.
- TRTerry RogersOct 27, 20255.0I've been a customer for about twenty years. They always take great care of me and my vehicle. Thank you!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.
Where is Monro Auto Service and Tire Centers located?
It is located at 965 Jefferson Road, Rochester, NY 14623, USA.
What are the operating hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What tire brands are available at Monro Auto Service and Tire Centers?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 585-424-3630.
Are there other automotive service centers near Monro Auto Service and Tire Centers?
Yes, nearby are Monro Muffler Brake & Service and Valvoline Instant Oil Change which offer brake, tire, oil change, and repair services.
Where can I get an oil change near Monro Auto Service and Tire Centers?
You can visit Valvoline Instant Oil Change nearby for quick automotive oil change services.
Are there places to eat around Monro Auto Service and Tire Centers while my car is being serviced?
Yes, nearby dining options include Dunkin', Dave's Hot Chicken, Boston Market, Layali Coffee House, Taco Bell, and Sonic Drive-In.
Are there hotels near Monro Auto Service and Tire Centers for travelers?
Yes, Best Western Rochester Marketplace Inn and Home2 Suites by Hilton Rochester Henrietta, NY are nearby hotels you can consider.
What categories of stores can I find near Monro Auto Service and Tire Centers?
Nearby you can find automotive shops, hardware stores like Sherwin-Williams, mobile phone stores such as Verizon Wireless, clothing stores like DXL Big & Tall, and various service providers including janitorial and tax services.