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Monro Auto Service and Tire Centers

4.7
(500 reviews)

Business Details

940 Elmridge Center, Rochester, NY
14626, United States
(585) 453-0350
https://locations.monro.com/ny/rochester/940-elmridge-center

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
940 Elmridge Center, Rochester, NY
14626, United States

Hours

Reviews

4.7
500 reviews
5 stars
436
4 stars
23
3 stars
17
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their friendliness, professionalism, and willingness to go above and beyond.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and maintenance, noting that their vehicles were well taken care of and issues were resolved effectively.

Timeliness

Several reviews mentioned quick service and efficient turnaround times, with many customers appreciating the promptness of their appointments.

Communication

While most feedback was positive, some customers expressed concerns about miscommunication regarding appointments and service details.

Pricing Transparency

There were mixed reviews regarding pricing, with some customers feeling that costs were fair while others felt there were unexpected charges or upselling.
  • KR
    Karen Reynolds
    4 days ago
    5.0
    Everyone here is pleasant and knows their stuff!!!
  • TC
    THOMAS CALABRESE
    5 days ago
    3.0
    I am a senior citizen. I requested a senior discount if possible. Manager said no problem. I also offered AARP or AAA member if needed. I was told I will take care of it. No problem at all. When I picked up the car instead of being $1,800 it ended up $2,300 plus with no discounts. Very disappointed that there were no discounts. None listed at all on my receipt.
  • FT
    F T
    Feb 16, 2026
    5.0
    Rob and his team are great. My wife’s CRV rides and sounds normal after new struts were installed and exhaust repaired.
  • SJ
    Stanley Jones
    Feb 15, 2026
    5.0
    Rob and his crew really went above and beyond to help me out , I appreciate the top notch customer service he and his crew are great
  • JL
    Jill Langdon
    Feb 5, 2026
    5.0
    I needed a quick NYS Re-Inspection this week and the machine at the other garage was down! Monroe fit me right in and handled the last minute scheduling beautifully, thank you for being kind and flexible. At the same time I was there an elderly gentleman walked in on a very snowy day looking for help to add air to his tires, the crew hopped into action filling the tires and making sure he got back to his vehicle safely. They even invited him to return to fill up again if he ever needed it! This staff is so respectful and responsible!

Brand Certified Facts from Monro Auto Service and Tire Centers

Monro Auto Service and Tire Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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