Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
1194 University Avenue, Rochester, NY
14607, United States
Hours
Reviews
4.4
571 reviews
5 stars
456
4 stars
28
3 stars
10
2 stars7
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Billy, for being friendly, helpful, and efficient.
Speed of Service
Customers frequently noted quick turnaround times for services, often being in and out within 30 minutes.
Honesty and Transparency
Several reviews highlighted the honesty of the staff regarding necessary repairs and pricing, with no upselling tactics.
Mixed Experiences
While many had positive experiences, some customers reported aggressive sales tactics and poor communication from certain staff members.
Trustworthiness
Customers expressed trust in the service provided, often returning for multiple services and recommending the shop to others.
- MFMarjorie Feldman5 days ago5.0I woke up Sunday morning to a flat tire. I called Monroe. They told me to go ahead and bring my car in. I did and Billy met me with courtesy and compassion and said that if they can repair the tire they will. I got a call not too long later saying that the tire had been repaired. I appreciated the customer service. I appreciated the fact that they didn't try and sell me tires I didn't need and Billy was absolutely remarkable. I would recommend this location to anyone
- SBSam Brower6 days ago5.0The employees were super nice and very helpful! I made a drop-off appointment for an inspection and it was done quickly. They also reset my tire sensors as a favor.
- DWDennis WoodNov 16, 20255.0Billy is the best. Patient and respectful and not looking to hit a home run on you. This brings people back. As a guy that spent decades in the car business this is really appreciated by me.
- SBStephanie BoveeNov 13, 20255.0Everything went smoothly, from scheduling to vehicle pick up, and I could not beat the price anywhere else locally. The staff were friendly, responsive, and professional.
- JLJason LOct 29, 20255.0I was in Rochester working at my company's main office and was getting ready to head back home when I discovered a large screw in my tire. It was late in the day and getting dark. I called over to Monro and Billy said to bring it in and they can get me home. Billy was awesome. Down to earth no nonsense, got me in and out, new tire and able to get back home to my family. He was even working on cars because he had two employees call in sick so he had to pick up the slack. Thanks Billy big shout out to you and your technician for helping me out.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers provide?
Monro Auto Service and Tire Centers offers dealer-quality auto maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands like Goodyear and Cooper.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 1194 University Avenue, Rochester, NY 14607, United States.
How can I contact Monro Auto Service and Tire Centers by phone?
You can reach them at +1 585-442-2780.
Which tire brands are available at Monro Auto Service and Tire Centers?
They offer tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Are there any gas stations near Monro Auto Service and Tire Centers?
Yes, nearby gas stations include Sunoco, Malcho's Mobil, and Mobil, convenient for fueling your vehicle before or after service.
What nearby places can I visit for mobile phone accessories or repairs?
You can visit Cellular Sales Smartphone Repair Center or Verizon Authorized Retailer — Cellular Sales, both located near Monro Auto Service.
Is there an ATM near Monro Auto Service and Tire Centers?
Yes, KeyBank ATM and LibertyX Bitcoin ATM are nearby for your financial needs.
What nearby dining options are available around Monro Auto Service and Tire Centers?
KFC is a nearby fast food restaurant where you can grab a quick meal before or after your auto service.
Are there any beauty or wellness salons near Monro Auto Service and Tire Centers?
Yes, nearby options include The Nail Matrix, JaCaos, Third Eye Lash and Beauty, Braided By Braid Beauty, and The Wellness Temple for various beauty and wellness services.