Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
3240 Chili Avenue, Rochester, NY
14624, United States
Hours
Reviews
4.0
449 reviews
5 stars
311
4 stars
29
3 stars
12
2 stars
10
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Gordon and Charles for their exceptional service.
Appointment Issues
Numerous reviews indicated problems with the online appointment system, with customers reporting that their appointments were not recognized or honored.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors.
Service Efficiency
While some customers reported quick and efficient service, others experienced significant delays and poor communication regarding service times.
Mixed Experiences
Feedback varied widely, with some customers having positive experiences while others reported serious issues, including rude staff and uncompleted services.
- AAAdam2 days ago1.0Here from out of town and had a screw in my tire leaking air. Wouldn't even consider helping me, would recommend going across the street to Mavis, they fixed it free of charge!
- KLKelley Laurido3 days ago5.0Monro service on Chili Ave was great! The customer service was top notch! Charles was very helpful when I needed tires and other work on my car. I would definitely recommend this location!
- DHDonald HunterNov 12, 20255.0The Chili guys are the best! Combining professional service and technical knowledge!
- AWAlisha WeichmanNov 10, 20255.0All of the guys here have treated me very well over the years. Never once have they misled me or made me feel inferior because I am a woman. They are always quick and honest and I love getting service here.
- DCDouglas CarneyOct 28, 20252.0Completely goofed up which car was mine and tried to tell me an old, exploded tired was mine when it wasn't, and then just turned around and blamed it all on the other manager wanting to leave early and mixed things up. Looking at other reviews, it's clear this place has some significant organizational issues they need to work out.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top brands like Goodyear and Cooper.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 3240 Chili Avenue, Rochester, NY 14624, USA.
What is the contact phone number for Monro Auto Service and Tire Centers?
You can reach them at +1 585-889-2620.
Which tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can I find food options near Monro Auto Service and Tire Centers?
Yes, nearby food options include Subway, Piazza Di Pasta (Italian restaurant), Chili Ave Taco Bell, Abbott's Frozen Custard (ice cream and smoothies), Bill Gray's (American restaurant), Pizza Hut, and Ferrari Pizza Bar.
Are there any service contractors close to Monro Auto Service and Tire Centers?
Nearby service contractors include Doctor Electric (electrician), Upstate Air Heating and Cooling (HVAC services), Rapid Relief Restoration (damage restoration and construction), Ember Works (construction services), and Faber Builders (construction and real estate).
Where can I find health and wellness services near Monro Auto Service and Tire Centers?
Nearby health and wellness options include Lifetime Assistance Inc (counseling and mental health), Dr Titus Howell's DDS Office and Calnon & Cilano DDS PC (dentists), Agape Physical Therapy, and Yoga & Wellness with Jodi (yoga studio).
Is there public transit or landmarks near Monro Auto Service and Tire Centers to help me find it?
While specific transit stations are not listed, landmarks like Springlake Apartments can help orient you to the area around 3240 Chili Avenue in Rochester.
Where can I eat and relax nearby after visiting Monro Auto Service and Tire Centers?
After your visit, you might enjoy dining at local spots such as Bill Gray's or grabbing a drink at The Tap Room at Bill Gray's, a nearby bar and lounge with a beer garden.