Monro Auto Service and Tire Centers

Reviews

• EE

  Evan Engelbrecht

  3 days ago
  3.0
  Website is dumb as hell. I made an appointment to specifically wait for a nys inspection, not drop off for the day, and when I showed up I was told by the assistant manager that it's still a 3 hour window and need to leave my vehicle. Who the hell would think anyone wants to wait for 3 hours for that? The manager said he'd comp the inspection, it's not his fault, but the website needs to be more clear
• WR

  William Robenolt

  Feb 19, 2026
  5.0
  I want to thank Charles,Gordon and Brandon for their exceptional service today!!!!
• RC

  Rob Cirino

  Feb 13, 2026
  5.0
  The service managers Gordon and Charles are always professional and helpful. I have come to trust Monro in Chili center as my primary go to shop for all my vehicle maintenance and repairs. Thanks for being a great honest automotive repair shop that is close to home!
• DF

  Debra Friedhaber

  Feb 5, 2026
  5.0
  What a wonderful experience I had in Monroe muffler today. I came in with a part that fell off my pick up truck and I did not know what it was. Apparently it was a very minor issue and was fixed very quickly. All of the people that work there - from the desk out front to the garage- are friendly, helpful, and knowledgeable. I have to give a big kudos to Adam who did my Repair work and actually took the time to teach me a lot of information about my truck. I can’t say enough positive things about my experience today at Monroe muffler Chili!
• AR

  Austin Roose

  Jan 29, 2026
  1.0
  This place does not care about their customers. They only care about their “sales”. This is the exact type of place that will rip you off if you don’t know any better. I came here to buy tires on Black Friday hoping to get a deal. They “sold” me on tires that were something like $20 off per tire. I took the bait after the guy at the desk told me that the rebate is done online and it’ll only take 5 minutes. When I got home and went online to claim the rebate, I found out I needed to sign up for the Monro credit card in order to get the rebate deal. Of course the guy at the desk left this part out of his little sales pitch. The time before the tire scam, I brought my car in for new brake pads. Figured it’d be a pretty straight forward appointment because I had just brought my car to them for an inspection a few months prior. At the inspection, everything was fine but they mentioned I’d need new break pads soon. When I went in for the pads, they told me I needed a bunch of other work done, totally about $1300. My dad’s mechanic completed the job for less than $300…

Frequently Asked Questions About Monro Auto Service and Tire Centers