Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Rochester .
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.6
1,593 reviews
5 stars
1,378
4 stars
63
3 stars20
2 stars18
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Conor and Derrick, for their helpfulness, friendliness, and professionalism.
Service Efficiency
While some customers experienced long wait times despite having appointments, others noted quick service and efficient handling of their vehicle needs.
Mixed Experiences
Feedback varied widely, with some customers expressing dissatisfaction with service quality and communication, while others reported positive experiences.
Pricing and Transparency
Several reviews highlighted reasonable pricing and transparency in service, although there were complaints about being charged for services not performed.
- JHJeff Harr3 days ago5.0These guys have had my back three times this year on reasonably priced and fast as hell local tire repairs. Can't recommend highly enough - this last time I got there at 5pm Friday and was out by 5:40.
- AHAnn H3 days ago5.0Wonderful service. Derick and his staff were very helpful. I stopped in without an appointment because my tire was low. They were able to bring my car in and repair my tire. I will be coming back! Than you!
- ECEm CJan 3, 20265.0I recently brought my car to the Mavis Discount Tire on Maiden Lane in Greece for an oil change and New York state inspection, and I couldn't be happier with the experience! The staff was super friendly and welcoming from the moment I walked in. The service was incredibly quick; no issues at all. Highly recommend this location for anyone needing routine maintenance. Professional, efficient, and great customer service
- PJP jonesDec 29, 20255.0Connor at Mavis Tires provided excellent customer service. He was professional, honest, and actually took the time to make sure everything was handled correctly. I felt listened to and well taken care of, which isn’t always the case at tire shops. His attention to detail and customer care really stood out. Because of Connor, I’d absolutely return to this location and recommend Mavis to others.
- AJArainah JamesDec 23, 20255.0. Just a girl who didn’t have to call her dad 🙌Conor explained everything clearly, made sure I understood what was going on, and genuinely wanted to fix my car right the first time he truly set the standard for Mavis; Honest, respectful, and handled everything quickly and confidently. He made a stressful moment feel easy and safe. Highly recommend!
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Discount Tire in Rochester offer?
Mavis Discount Tire offers tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
Do I need an appointment to get service at Mavis Discount Tire?
No appointment is required; walk-ins are accepted for all services.
Does Mavis Discount Tire offer a tire price match guarantee?
Yes, they have a tire price match guarantee and will beat competitor prices if you bring a price quote or submit it on their website.
What are the operating hours for Mavis Discount Tire in Rochester?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Is there a waiting area at Mavis Discount Tire where customers can stay during service?
Yes, customers can wait inside or outside and enjoy free Wi-Fi and a television in the waiting area.
Does Mavis Discount Tire have overnight drop-off service?
Yes, customers can drop off their cars overnight using a dropbox for keys, and will be notified when the car is ready for pick-up.
What are some nearby dining options near Mavis Discount Tire in Rochester?
Nearby dining includes Carmine's Family Restaurant, Tom Wahl's, Mel's Diner, Mediterranean Kebab House Maiden, Papa John's Pizza, Cinelli's Pizza & Italian Kitchen, ZENSHI Handcrafted Sushi, Tim Hortons, Dunkin', and Starbucks.
Are there gas stations near Mavis Discount Tire for refueling convenience?
Yes, Tops Gas Station, Sunoco, and APlus at Sunoco are nearby gas stations customers can visit before or after their appointment.
Where can I get my car cleaned or detailed near Mavis Discount Tire?
Classy Chassy Carwash, located nearby, offers car wash and auto detailing services.
What payment options are accepted at Mavis Discount Tire?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.