Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Rochester .
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.6
1,532 reviews
5 stars
1,322
4 stars
63
3 stars20
2 stars18
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Connor and Derrick for their exceptional service.
Service Speed
Customers frequently noted quick service times, with many being in and out within an hour for various services.
Professionalism
Several reviews mentioned the professionalism of the staff, with specific commendations for their knowledge and ability to explain services clearly.
Pricing
Customers generally found the prices to be reasonable, with some expressing appreciation for the transparency in pricing and options provided.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality, including delays and dissatisfaction with specific repairs.
- MSMark Stanbro1 day ago5.0Highly recommended. Conner was very knowledgeable, helpful, and worked with me to find the best deal on tires for my vehicle.
- SOShawn O'NeilNov 12, 20255.0I really appreciate all the effort to get our car done in the same day I called to get everything done. Connor did a fantastic job multi-tasking all the customers while I was there along with spectrum going down on him all with a smile. You have a good one on the front desk. Thanks again!
- BBben reed (BenBen)Nov 10, 20255.0Had 2 other tire shops look at a tire that wasn't holding air, those shops found and fixed other issues, but not the tire. Brought it to Conor at Mavis and they figured out the issue quickly. They did great on getting me a replacement and got me on my way quickly.
- MSMarci SandersNov 4, 20255.0This was my first time at Mavis (Maiden) to repair a corroded / faulty valve stem + sensor. I called ahead and spoke to Connor. He got me in the same day and turned it around within an hour or so, and when I picked up my car he showed me the part and clearly explained what they did (I was a bit unclear on why the sensor was replaced and not the whole valve stem - turns out they're one piece haha). The price was incredibly reasonable and less than my long-term mechanic, and Connor didn't try to upsell anything which was a breath of fresh air. Another employee let me know that two other tire sensors will need to replaced soon which is good to know. I'll be going back to Mavis to get them installed. I highly recommend Mavis on Maiden, especially Connor, his customer service skills are on point!
- TMTammy MillerOct 29, 20254.0Easily made an appointment for service online, a New York State vehicle inspection, arrived, checked in, and was told it looked like it might be a few hours wait. Because Mavis does a lot of different services that take time, but luckily for me Jordan and Conor were able to move a few things around and figure out they could get my vehicle in and out quicker. Thanks Mavis & Jordan & Conor!
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Discount Tire in Rochester offer?
Mavis Discount Tire offers tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
Do I need an appointment to get service at Mavis Discount Tire?
No appointment is required; walk-ins are accepted for all services.
Does Mavis Discount Tire offer a tire price match guarantee?
Yes, they have a tire price match guarantee and will beat competitor prices if you bring a price quote or submit it on their website.
What are the operating hours for Mavis Discount Tire in Rochester?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Is there a waiting area at Mavis Discount Tire where customers can stay during service?
Yes, customers can wait inside or outside and enjoy free Wi-Fi and a television in the waiting area.
Does Mavis Discount Tire have overnight drop-off service?
Yes, customers can drop off their cars overnight using a dropbox for keys, and will be notified when the car is ready for pick-up.
What are some nearby dining options near Mavis Discount Tire in Rochester?
Nearby dining includes Carmine's Family Restaurant, Tom Wahl's, Mel's Diner, Mediterranean Kebab House Maiden, Papa John's Pizza, Cinelli's Pizza & Italian Kitchen, ZENSHI Handcrafted Sushi, Tim Hortons, Dunkin', and Starbucks.
Are there gas stations near Mavis Discount Tire for refueling convenience?
Yes, Tops Gas Station, Sunoco, and APlus at Sunoco are nearby gas stations customers can visit before or after their appointment.
Where can I get my car cleaned or detailed near Mavis Discount Tire?
Classy Chassy Carwash, located nearby, offers car wash and auto detailing services.
What payment options are accepted at Mavis Discount Tire?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.