Brand Certified
Goodyear Auto Service
4.2(219 reviews)
Certified by Goodyear Auto Service • Mar 01, 2026
Business Details
1985 East Ridge Road, Rochester, NY
14622-2459, United States
Certified by Goodyear Auto Service • Mar 01, 2026
(585) 266-8860
Certified by Goodyear Auto Service • Mar 01, 2026
https://www.goodyearautoservice.com/en-US/shop/NY/Irondequoit/000901133-14622-2459
Certified by Goodyear Auto Service • Mar 01, 2026
About
Certified by Goodyear Auto Service • Mar 01, 2026
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Goodyear Auto Service • Mar 01, 2026
Hours
Certified by Goodyear Auto Service • Mar 01, 2026
Reviews
4.2
219 reviews
5 stars
157
4 stars
18
3 stars
4
2 stars
4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Louis and Adriana.
Service Efficiency
Several reviews noted quick service and timely completion of work, although there were also complaints about delays and poor communication.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it fair and others feeling overcharged or misquoted.
Negative Experiences
A number of reviews detailed poor customer service experiences, including rudeness and lack of accountability from staff.
Overall Satisfaction
While many customers reported positive experiences and recommended the shop, there were significant complaints about specific incidents that led to dissatisfaction.
- JCJewtube Hates Midnighthood's ChannelNov 22, 20255.0They were quick and got my tire fixed fast. Great service.
- CTChristopher TauschOct 3, 20255.0I had an outstanding experience at this Goodyear. Scheduling an appointment was simple, and the team was both flexible and courteous throughout the process. They did excellent work on my car and even took the time to provide helpful advice about some issues I’d been experiencing. The shop itself is impressive—large, clean, and well-organized. The waiting area was comfortable and welcoming, which is a refreshing change from many auto repair shops that often feel cramped or uninviting. I’m very glad I found this location and will definitely be returning. Highly recommend!
- SBSandy BairdSep 8, 20255.0I had my car inspected today and they are always very courteous and pleasant and honest. Recommend them very highly!!
- JPJim PapasSep 2, 20251.0I was quoted $40 for a tire rotation but they charged me almost $60. I called afterwards and was told they never told me $40 which they did. Anyhow, they told me they would take off some money from a oil change next time. That to me is them admitting they over charged me. Should have just charged me the quote they gave me over the phone. Nice young man at the counter but you can't change the price after the service is done. Disappointed other than that everything was fine
- DLDawn LJul 16, 20255.0This is the BEST repair shop I've ever taken my Honda CR-V to. Mike , the store manager is very competent and articulate in updating and explaining your repairs. The mechanic, Jorge, is so very talented and tenacious with the highest quality work, was able to overcome issues with my sensors after the flawless replacement of my shocks and struts. This shop has an overall feel of family caring for family! I will definately go back with any repair work I need in the future! Thank you ❤️ Mike, Jorge and Brandon gets a shout out for keeping me and those I love safe! Without his insistence that I take a free alignment check with my NYS inspection I never would have known I was in danger. A ++
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes, provided by professional mechanics.
What are the operating hours for Goodyear Auto Service?
The service center is open Monday to Saturday from 8:00 AM to 6:00 PM, and closed on Sundays. Holiday hours vary; for example, it is closed on November 27 and December 25, and open from 8:00 AM to 5:00 PM on December 24 and 31.
Where is Goodyear Auto Service located?
It is located at 1985 East Ridge Road, Rochester, NY 14622-2459, United States.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service provides in-store pickup for certain services or products.
Is the Goodyear Auto Service center wheelchair accessible?
Yes, the center has a wheelchair accessible entrance and restroom facilities.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online via their reservation website at goodyearautoservice.com.
What nearby places can I visit before or after my appointment at Goodyear Auto Service?
Nearby places include Java's Cafe for coffee, Comfort Diner for a meal, and Tru Beauty Hair Lounge for salon services—you can easily visit these spots before or after your auto service.
Are there nearby financial services close to Goodyear Auto Service?
Yes, Irondequoit Federal Credit Union and Chase Bank are nearby, which is convenient for handling any related financial transactions.
What other automotive services are available near Goodyear Auto Service?
Other nearby automotive services include Tydings Automotive Services Station and U-Haul Storage at Ridge Road for truck rentals.
Brand Certified Facts from Goodyear Auto Service
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