Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Honesty and Trustworthiness
Numerous reviews emphasized the honesty of the mechanics, with customers feeling they were not pressured into unnecessary repairs.
Timeliness
Several customers noted quick service and efficient turnaround times for repairs and inspections.
Pricing Concerns
Some reviews mentioned confusion over pricing and higher costs for tires and services, but many felt the quality justified the price.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding service delays and communication issues.
JR
Jimmy Rodriguez
Dec 24, 2025
5.0
Oil change and NYS inspection. Very easy to set up appointment and they got it done in a reasonable amount of time. Everyone was very nice.
SR
Susan Ellen Rozinski
Nov 24, 2025
5.0
Thought I was getting (4)tires on Goodyear website, Kelly Edge Touring Plus $165 each. I put in year, make , model and trim package. I thought that was I was getting and were ordered for me. When I went to pay the bill the tires were$194 each. When I questioned the service writer I was told those tires would not fit my car🥴 and were not on the stores website. All in all the store made an allowance for the miscommunication and I was happy with my putchase
AG
Alexis Graham
Nov 11, 2025
5.0
Mike was amazing! He turned a really terrible experience at another shop, into a great experience at Goodyear. Going to a mechanic as a woman, isn’t always easy, and they made it great.
BC
bob curtis
Aug 28, 2025
5.0
Needed new camper tires. They had em in stock. They worked really hard to turn them around really quick! Great job by the whole team!
MP
Mary Anne Price
Aug 21, 2025
5.0
Dropped off for brake work without an appointment. They did the job! My car was home before closing. Rides, sounds great. Brakes effective and quiet.