Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
213 reviews
5 stars
185
4 stars
8
3 stars3
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Honesty and Trustworthiness
Numerous reviews emphasized the honesty of the mechanics, with customers feeling they were not pressured into unnecessary repairs.
Timeliness
Several customers noted quick service and efficient turnaround times for repairs and inspections.
Pricing Concerns
Some reviews mentioned confusion over pricing and higher costs for tires and services, but many felt the quality justified the price.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding service delays and communication issues.
- JRJimmy RodriguezDec 24, 20255.0Oil change and NYS inspection. Very easy to set up appointment and they got it done in a reasonable amount of time. Everyone was very nice.
- SRSusan Ellen RozinskiNov 24, 20255.0Thought I was getting (4)tires on Goodyear website, Kelly Edge Touring Plus $165 each. I put in year, make , model and trim package. I thought that was I was getting and were ordered for me. When I went to pay the bill the tires were$194 each. When I questioned the service writer I was told those tires would not fit my car🥴 and were not on the stores website. All in all the store made an allowance for the miscommunication and I was happy with my putchase
- AGAlexis GrahamNov 11, 20255.0Mike was amazing! He turned a really terrible experience at another shop, into a great experience at Goodyear. Going to a mechanic as a woman, isn’t always easy, and they made it great.
- BCbob curtisAug 28, 20255.0Needed new camper tires. They had em in stock. They worked really hard to turn them around really quick! Great job by the whole team!
- MPMary Anne PriceAug 21, 20255.0Dropped off for brake work without an appointment. They did the job! My car was home before closing. Rides, sounds great. Brakes effective and quiet.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and general auto repairs.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service provide pickup and delivery services?
Goodyear Auto Service offers in-store pickup for orders but does not list delivery services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has wheelchair accessible entrances and restrooms for customer convenience.
Can I book an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Where is Goodyear Auto Service located?
It is located at 3925 Dewey Avenue, Rochester, NY 14616-2519, USA.
Are there any nearby places to eat around Goodyear Auto Service?
Yes, nearby restaurants include KFC, Friendly's, Taco Bell, and Pizza Hut, great options to consider before or after your visit.
Where can I find automotive parts near Goodyear Auto Service?
Advance Auto Parts is nearby if you need automotive parts and accessories during your visit.
Are there nearby services like shipping or courier options close to Goodyear Auto Service?
Yes, there is a UPS Access Point location and The UPS Store 0335 nearby for shipping and packing needs.