Business Details
About
Towing Service StationAuto Repair Shop
Excel Service & Towing started in 1994 and today we have a large fleet and a large repair facility in order to service our customers. We answer the phone 24 hours a day. Our motto has always been: Complete, Quality and Professional service.
Location
Hours
Reviews
3.8
136 reviews
5 stars
85
4 stars
9
3 stars
7
2 stars
3
1 star
32
- SVSam Vacchetto6 days ago5.0I was stuck in a ditch that was snowed and iced. Joseph came and somehow made a miracle happen. Got my car out without any damage. Lead me through the process and even educated me on how to handle these situations for the future. Thank you Joseph!
- PFPete FatourosDec 23, 20255.0Car issues this morning. Gave Excel a call and their tow truck was here within 20 minutes. Very friendly driver. Definitely helped ease the edge off a high anxiety situation. Thanks Excel!
- GSGen SadakNov 22, 20255.0Excellent professional service by Joseph. He repaired my flat tire quickly and ensured all of my tires had proper pressure before the end of the service call.
- KSKatherine StelickNov 3, 20251.0Can't use common sense. Used them through triple a for a tow and we waited outside for the tow truck driver to get out of the car and ask us questions/tow the car, but instead he called and then left when we didn't pick up (because we were outside staring at him to take the car)
- SMStephanie MontulliOct 31, 20251.0Mary is the worst person POSIBBLE!!!!!!! She was so unprofessional and rude. Not caring at all. Laughing on the phone while I was going through one of the hardest times I have ever experienced. She made and already horrible experience even worse which I didn't know was possible. You should really terminate her. You do not treat people the way she does. Next time I will record the call and post how horrible she treats and speaks to people. Do better!!!!! You should never treat people this way!
Frequently Asked Questions About Excel Service & Towing
What services does Excel Service & Towing provide?
Excel Service & Towing offers towing services and auto repairs with a large fleet and extensive repair facility.
What are the operating hours of Excel Service & Towing?
Excel Service & Towing is open 24 hours a day, every day of the week.
How can I contact Excel Service & Towing?
You can reach Excel Service & Towing by phone at +1 585-266-7660 or by email at advrecovery@yahoo.com.
Where is Excel Service & Towing located?
Excel Service & Towing is located at 95 Seneca Avenue, Rochester, NY 14621, USA.
What payment options does Excel Service & Towing accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Does Excel Service & Towing have an online presence?
Yes, they have a website at https://excelservicetow.com/ and a Facebook page at https://www.facebook.com/1437957069659640.
Are there any nearby automotive repair shops to Excel Service & Towing?
Yes, nearby is Smitty's Transmission & Automotive and Scott and Shane's Auto Service, both offering automotive repairs and related services.
What local amenities or stores are near Excel Service & Towing that customers might visit?
Nearby places include King Food Mart (grocery and convenience store), Valero (gas station), and Dock Hardware (hardware store), convenient for customers needing to shop or refuel.
Are there community or government services near Excel Service & Towing?
Yes, the Police Net Office Area F Community Center and Northeast Quadrant Neighborhood Service Center are close by, providing law enforcement and government services.
What should I know about the history and motto of Excel Service & Towing?
Started in 1994, Excel Service & Towing prides itself on complete, quality, and professional service.