Excel Service & Towing

3.8
134 reviews
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Business Details

95 Seneca Avenue, Rochester, NY
14621, United States
(585) 266-7660
https://excelservicetow.com/
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About

Towing Service StationAuto Repair Shop
Excel Service & Towing started in 1994 and today we have a large fleet and a large repair facility in order to service our customers. We answer the phone 24 hours a day. Our motto has always been: Complete, Quality and Professional service.

Location

Excel Service & Towing
95 Seneca Avenue, Rochester, NY
14621, United States

Hours

Reviews

3.8
134 reviews
5 stars
83
4 stars
9
3 stars
7
2 stars
3
1 star
32
  • GS
    Gen Sadak
    1 day ago
    5.0
    Excellent professional service by Joseph. He repaired my flat tire quickly and ensured all of my tires had proper pressure before the end of the service call.
  • KS
    Katherine Stelick
    Nov 3, 2025
    1.0
    Can't use common sense. Used them through triple a for a tow and we waited outside for the tow truck driver to get out of the car and ask us questions/tow the car, but instead he called and then left when we didn't pick up (because we were outside staring at him to take the car)
  • SM
    Stephanie Montulli
    Oct 31, 2025
    1.0
    Mary is the worst person POSIBBLE!!!!!!! She was so unprofessional and rude. Not caring at all. Laughing on the phone while I was going through one of the hardest times I have ever experienced. She made and already horrible experience even worse which I didn't know was possible. You should really terminate her. You do not treat people the way she does. Next time I will record the call and post how horrible she treats and speaks to people. Do better!!!!! You should never treat people this way!
  • LL
    Laura
    Sep 29, 2025
    5.0
    It's never fun when you have to take your car in to get serviced. But I don't worry when I take it to Barb at Excel. I know that only the repairs that are necessary will be done. She communicates with me to let me know what's going on. And I've been very satisfied with Excel. I highly recommend them.
  • DS
    Darren Sparks
    Sep 25, 2025
    1.0
    While I was driving home tonight, I saw one of their trucks driving erratically and over driving his tires.It was stealing and everything else.I moved over in the left lane to stay as far away from the guy as possible.He got behind me and started tailgating me.And when I didn't speed up, he slowed down, went around the three lanes of traffic and then tried to hit me.And slammed on his brakes, after he missed sideswiping me, and then I came to an almost dead stop in five ninety northbound between broncroft and empire boulevard.I had to call the state police.And everything it was absolutely horrible
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Frequently Asked Questions About Excel Service & Towing

What services does Excel Service & Towing provide?

Excel Service & Towing offers towing services and auto repairs with a large fleet and extensive repair facility.

What are the operating hours of Excel Service & Towing?

Excel Service & Towing is open 24 hours a day, every day of the week.