Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rochester, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Rochester location today.
Location
Hours
Reviews
4.5
412 reviews
5 stars
311
4 stars
49
3 stars
16
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the East Rochester location consistently received praise for being friendly, professional, and accommodating, with many customers highlighting individual employees for their exceptional service.
Efficiency
Most reviews noted a quick and seamless rental process, with many customers appreciating the minimal wait times and efficient handling of their rentals.
Vehicle Quality
Customers reported that the rental vehicles were clean, well-maintained, and in good condition, contributing to a positive rental experience.
Communication Issues
Some customers experienced frustration with communication regarding vehicle availability and rental extensions, indicating a need for improvement in this area.
Overall Experience
The majority of reviews reflected a high level of satisfaction with the rental experience, with many customers expressing a desire to return to this location in the future.
- BSBetty SmitsJan 2, 20265.0Great agent, great service. I will always rent from Enterprise, especially the East Rochester, NY location.
- LGLeslie GarbuttDec 28, 20255.0These guys made our rental experience seamless. Super friendly staff!
- RNRoah NathDec 24, 20255.0Excellent service and vehicle! The guys at thee east Rochester enterprise are the best!!!!
- PHPaul HamiltonDec 13, 20255.0Professional, courteous combined with just enough personalization to help me feel like a friendly acquaintance. Happy Holidays to all your staff. May your friends and family have a wonderful and blessed Holiday!
- KGKevin GlusingDec 9, 20255.0We booked a car with another website a week in advance. 20 minutes before I was supposed to pick it up. They called and said they don’t have a car, so I had to scramble to find something. Enterprise stepped up, found me a car in 10 minutes, and I was driving home ready for my trip an hour and a half later.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in East Rochester?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in East Rochester?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 10:00 AM to 2:00 PM.
Where is Enterprise Rent-A-Car located in Rochester, NY?
The Enterprise Rent-A-Car East Rochester branch is located at 763 Linden Ave, Rochester, NY 14625.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ny/east-rochester-2903.html or visit http://enterprise.com/reserve for booking.
What payment options are accepted at Enterprise Rent-A-Car in East Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military members.
Is the staff at Enterprise Rent-A-Car in East Rochester English-speaking?
Yes, English is the primary language spoken at this location.
Which nearby places might be useful for customers renting a car at Enterprise Rent-A-Car?
Nearby automotive repair centers such as Gearhead Automotive and The Transmission Clinic can be helpful if your vehicle needs service before or after your rental. Also, the University of Rochester Simon Business School is nearby if you are visiting for academic purposes.
Are there any interesting shops or attractions near Enterprise Rent-A-Car in East Rochester?
Yes, after renting a car, you might want to visit Custom Treats & Treasures, a chocolatier, to enjoy some treats nearby.
How can nearby places help me access Enterprise Rent-A-Car easily?
While specific transit stations aren't listed, landmarks such as Woodland Estates can serve as navigation points to find Enterprise Rent-A-Car at 763 Linden Ave easily.