Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Rochester, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Rochester location today.
Location
Hours
Reviews
4.5
405 reviews
5 stars
304
4 stars
49
3 stars
16
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and accommodating, with many customers highlighting individual employees for exceptional service.
Efficiency
Most reviews indicate a quick and smooth rental process, with minimal wait times and efficient pick-up and drop-off services.
Vehicle Quality
Customers frequently mention that the rental cars are clean, well-maintained, and in good condition, enhancing their overall experience.
Communication Issues
Some customers reported problems with communication, particularly regarding follow-ups and pressure about rental extensions, indicating a need for improvement in this area.
Inventory Management
Several reviews noted issues with vehicle availability, leading to frustration for customers with confirmed reservations.
- TWTom Whitehair4 days ago5.0Everyone was friendly and helpful. I had a concern that was taken care of instantly and stressless. Very impressed
- SHSteve HaakNov 10, 20255.0Great people , Scotty was great to work with and will have all my business going forward. Steve
- AXASHLEYxELIZABETH XXXNov 5, 20255.0I had an amazing experience! Everyone was incredibly friendly and accommodating. They really listened to what I was looking for in a car and provided options that perfectly matched my style. The car I received smelled great, ran flawlessly, and was spotless. What impressed me even more, I overheard someone in the back mention that four people had called off that day, but it didn’t slow this team down at all. The wait was minimal, and they absolutely crushed it!
- CSCleon SalmonNov 3, 20251.0Understaffed clown show. The guy almost ran me over while I was getting my stuff out of the trunk. Yeah I'm sure you're sorry man.
- JDJ DOct 23, 20255.0Took my vehicle to Panorama Collision and Enterprise pick me and took me to their location in a timely manner. Gave me a great car that was clean and with a full tank of fuel. When my car's repairs were finished was able to leave rental car at Panorama and Enterprise picked it up from there. This was very convenient. Will use Enterprise again if in need of a rent a car.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in East Rochester?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in East Rochester?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 10:00 AM to 2:00 PM.
Where is Enterprise Rent-A-Car located in Rochester, NY?
The Enterprise Rent-A-Car East Rochester branch is located at 763 Linden Ave, Rochester, NY 14625.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ny/east-rochester-2903.html or visit http://enterprise.com/reserve for booking.
What payment options are accepted at Enterprise Rent-A-Car in East Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military members.
Is the staff at Enterprise Rent-A-Car in East Rochester English-speaking?
Yes, English is the primary language spoken at this location.
Which nearby places might be useful for customers renting a car at Enterprise Rent-A-Car?
Nearby automotive repair centers such as Gearhead Automotive and The Transmission Clinic can be helpful if your vehicle needs service before or after your rental. Also, the University of Rochester Simon Business School is nearby if you are visiting for academic purposes.
Are there any interesting shops or attractions near Enterprise Rent-A-Car in East Rochester?
Yes, after renting a car, you might want to visit Custom Treats & Treasures, a chocolatier, to enjoy some treats nearby.
How can nearby places help me access Enterprise Rent-A-Car easily?
While specific transit stations aren't listed, landmarks such as Woodland Estates can serve as navigation points to find Enterprise Rent-A-Car at 763 Linden Ave easily.