Brand Certified
Enterprise Rent-A-Car
4.4(357 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1795 Ridge Rd E, Rochester, NY
14622, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(585) 467-7700
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ny/irondequoit-2911.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rochester, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irondequoit location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.4
357 reviews
5 stars
266
4 stars
45
3 stars
7
2 stars
12
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and professional staff, highlighting their willingness to assist and accommodate needs.
Service Speed
Many reviews noted the quick and efficient service, with several customers mentioning fast processing times for rentals.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the rental vehicles, although there were some complaints about specific cars.
Location Issues
Some customers expressed dissatisfaction with specific locations, citing poor service and issues with vehicle availability.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing gratitude for the support received during stressful situations.
- RLRachael LFeb 14, 20265.0Wonderful the customer experience was great! I loved my rental it made me miss my car less while it was in the body shop.
- TBTiffany BundyFeb 5, 20265.0Hands down some of the best customer service I’ve experienced. Every employee was attentive, professional, and genuinely cared about helping. This company struck gold with this team—losing any of them would be a massive mistake. Treat them well, pay them well, and listen to them… because this level of service and dedication deserves more than praise and pizza. It deserves raises! -Tiffany Bundy (A reoccurring renter)
- MFmarilyn fuentesJan 28, 20265.0Gracias por sus services muy buenos gracias …y muy rapido en todo me encanto 🤗
- MBMama bichoJan 28, 20265.0Upgraded my mom 5 seater suv to 8 seater with no extra charge. Really friendly and super fast service. bring your license plate, sign paperwork & go !!. 10/10 service she will be back soon for an other rental. Thanks again !!
- MQMary QuigleyJan 23, 20265.0I rented a vehicle for 10 days from the Irondequoit branch. I had the pleasure of working with Dakoda and Katie. They were both helpful! I had a minor concern with the first car I rented. When I returned to the Enterprise office, they were accommodating and willing to get me into a vehicle that I felt comfortable driving. Also, was able to return the vehicle to the airport which simplified my life. Would highly recommend.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Rochester, NY?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.
What are the business hours for the Enterprise Rent-A-Car location at 1795 Ridge Rd E?
The location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Irondequoit?
You can reserve your rental car online at Enterprise's website or by visiting the reservation URL provided.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car in Rochester offer any discounts for active military members?
Yes, this location offers discounts for active military personnel.
Is there an option for airport pick-up service at this Enterprise Rent-A-Car location?
Yes, airport pick-up services are available.
What should I know about the nearby Enterprise Car Sales Rochester when renting a car?
Enterprise Car Sales Rochester nearby offers used cars and automotive services; customers may visit to explore used car options if they consider purchasing after renting.
Are there dining options near the Enterprise Rent-A-Car location at 1795 Ridge Rd E?
Yes, there are several nearby dining choices such as Arby's, Pizza Hut, KFC, Laos Pub, Sam's Diner, and Popeye's Louisiana Kitchen for customers to enjoy before or after their rental visit.
Can I find other automotive services close to the Enterprise Rent-A-Car Irondequoit location?
Nearby you can find Consolidated Agency, Inc. for insurance needs, Spin-Rite for landscaping and masonry, and West Marine for boating supplies.
What local services near Enterprise Rent-A-Car can be convenient for customers?
Customers can access services like beauty salons (JN Nails, Diva Hair Designers), legal services (D'Aurizio Law Offices), and storage facilities (Ridgeview Mini-Storage LLC) nearby to meet various personal or business needs.
Brand Certified Facts from Enterprise Rent-A-Car
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