Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Rochester, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irondequoit location today.
Location
Hours
Reviews
4.4
345 reviews
5 stars
254
4 stars
45
3 stars
7
2 stars
12
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting excellent service experiences.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with specific locations and issues related to vehicle availability.
Vehicle Condition
Several customers noted issues with vehicle cleanliness and condition, including receiving cars with damage or unpleasant odors.
Reservation Issues
A number of reviews mentioned problems with reservations, including last-minute cancellations and discrepancies in vehicle availability.
Professionalism
Many customers appreciated the professionalism of the staff, although there were instances of perceived disrespect or poor treatment reported.
- CGClothilde GambleNov 7, 20255.0The employee who brought me the car, was courteous, friendly and concern for me with the nasty weather. The car was clean, easy riding and good on gas.
- SHSylvia HeardNov 6, 20255.0The Entrrprise in Irondequoit Ny is the best one I have had dealings with! I use to go to the downtown location but they got very slack at doing they jobs
- MKMatt KendrickOct 28, 20251.0workers there are rude and disrespectful and the branch manager covers for his employees after treating paying customers like crap. avoid this location at all costs.
- TTTyreceOct 26, 20255.0Customer service is great
- ELEva LaureanoOct 15, 20255.0Excellent customer service. Fast
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Rochester, NY?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.
What are the business hours for the Enterprise Rent-A-Car location at 1795 Ridge Rd E?
The location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Irondequoit?
You can reserve your rental car online at Enterprise's website or by visiting the reservation URL provided.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car in Rochester offer any discounts for active military members?
Yes, this location offers discounts for active military personnel.
Is there an option for airport pick-up service at this Enterprise Rent-A-Car location?
Yes, airport pick-up services are available.
What should I know about the nearby Enterprise Car Sales Rochester when renting a car?
Enterprise Car Sales Rochester nearby offers used cars and automotive services; customers may visit to explore used car options if they consider purchasing after renting.
Are there dining options near the Enterprise Rent-A-Car location at 1795 Ridge Rd E?
Yes, there are several nearby dining choices such as Arby's, Pizza Hut, KFC, Laos Pub, Sam's Diner, and Popeye's Louisiana Kitchen for customers to enjoy before or after their rental visit.
Can I find other automotive services close to the Enterprise Rent-A-Car Irondequoit location?
Nearby you can find Consolidated Agency, Inc. for insurance needs, Spin-Rite for landscaping and masonry, and West Marine for boating supplies.
What local services near Enterprise Rent-A-Car can be convenient for customers?
Customers can access services like beauty salons (JN Nails, Diva Hair Designers), legal services (D'Aurizio Law Offices), and storage facilities (Ridgeview Mini-Storage LLC) nearby to meet various personal or business needs.