Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rochester, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Rochester location today.
Location
Hours
Reviews
4.2
534 reviews
5 stars
369
4 stars
64
3 stars
24
2 stars
18
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of employees going above and beyond to assist.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including not having the requested vehicle available and poor communication regarding changes.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness, with some customers reporting unsanitary conditions and unpleasant odors in the cars.
Efficiency
Customers frequently noted the quick and efficient service during the rental process, with many appreciating the fast check-in and check-out.
- ESEntheos SmokesJan 5, 20265.0The customer service was very nice and I was pleased.
- EHEzell HarrisDec 18, 20255.0Very professional staff. Convenient location in the downtown Rochester area. I will use Enterprise again.
- ALanthony laneDec 2, 20254.0It was a car, it was good enough to get me from into where I needed to be.
- MCMariann CarrollNov 29, 20255.0Great Customer Service, match you up with the car you need and want. Excellent/ friendly staff. They give you a courtesy call after the Vehicle was drop off .
- MWMartin WrightNov 23, 20255.0The team was outstanding with the best customer service I’ve seen in the state of NYC. Team Rochester was excellent!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Downtown Rochester?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to meet different rental needs.
What are the operating hours for Enterprise Rent-A-Car in Rochester, NY?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Where is the Enterprise Rent-A-Car Downtown Rochester location situated?
It is located at 568 E Main St, Rochester, NY 14604, United States.
How can I make a reservation for a rental car at the Downtown Rochester Enterprise?
You can reserve your car online at https://www.enterprise.com/en/car-rental-locations/us/ny/downtown-rochester-2908.html or visit the in-person location.
What payment methods are accepted at Enterprise Rent-A-Car in Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
Which nearby restaurants can I visit before or after picking up my rental car?
Nearby dining options include Granny's Kitchen for American and African cuisine, Everything Iz Good for Jamaican and Caribbean dishes, and KFC for chicken meals.
Are there any nearby salons close to Enterprise Rent-A-Car in Downtown Rochester?
Yes, nearby salons include Mariame Braiding, Tasha's Full Service Salon, Desired Perfections, and All Star Barber Shop.
What points of interest near Enterprise Rent-A-Car can assist with financial or ATM services?
LibertyX Bitcoin ATM is nearby and offers professional financial services including ATM access.
Can you suggest nearby places where I can enjoy nightlife or drinks after renting a vehicle?
Nearby bars and pubs include Joey's, Cristallino Ice, and The Richmond which also serves as a brewery and restaurant.