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Cortese Lincoln

4.6
(849 reviews)

Business Details

2452 West Henrietta Road, Rochester, NY
14623, United States
(585) 484-9141

About

Lincoln Mercury DealerCar DealerUsed Car DealerAuto Body RepairAuto Repair Shop
Cortese Lincoln, located in Rochester, NY, is proud to be one of the premier Lincoln dealerships in the Rochester area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Cortese Lincoln a good one for the life of your vehicle.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

Cortese Lincoln
2452 West Henrietta Road, Rochester, NY
14623, United States

Hours

Reviews

4.6
849 reviews
5 stars
712
4 stars
63
3 stars
18
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional staff, particularly highlighting Rico and Olivia for their exceptional service.

Sales Experience

Many reviews noted a no-pressure sales environment, with staff taking the time to explain details and ensure customer satisfaction throughout the purchasing process.

Service Quality

While most service experiences were positive, there were some concerns regarding follow-up and communication in the service department, indicating a need for improvement.

Overall Satisfaction

The majority of customers expressed high levels of satisfaction with their overall experience at Cortese Lincoln, often mentioning they would recommend the dealership to others.
  • JH
    Jim Houle
    Feb 22, 2026
    4.0
    Excellent service and people! Picked my car up at the house! Would have been 5 stars except for trying to upsell me to a newer car?This is the 1st time I had ever brought my car here for service and they do this.
  • BP
    bonnie pontillo
    Feb 16, 2026
    5.0
    I had to take my very old car in for a recall fix. I also asked for an oil change. They treated my car as if it was the newest model and even washed it by hand. I dropped the car off before work and was going to call a ride share but Cortese offered to drop me at work saving me both time and money. The driver was friendly and professional. He even waited to make certain that I was able to get into the building before leaving which I really appreciated. It was a great experience and I recommend Cortese .
  • WS
    Wick Smith
    Feb 12, 2026
    5.0
    Just purchased a new Aviator from Cortese Lincoln and Wayne Rainey. This is my fourth Lincoln purchase from the Dealership and from Wayne. Always a positive experience.
  • JR
    Jaiden Rothfuss
    Feb 3, 2026
    5.0
    Just bought a car from here. Everybody was very welcoming, very helpful, open, honest, and made the experience not only quick but put the effort in to make the sale a positive experience. Rico was my salesman and did a fantastic job. Despite the 50 Minute drive I will heavily consider going back the next time I need a vehicle. They put my car in the show room with a big red bow on it so as soon as I walked through the front door I got to see the car in its glory. Thank you everyone at Cortese Lincoln.
  • CH
    Carter Haynes
    Feb 2, 2026
    5.0
    The entire experience exceeded my expectations. I noticed all of the small touches that catapulted the experience to space. Rico Anderson was my Sales Specialist. He is skilled in speaking with customers to answer questions completely. He made thoughtful suggestions and listened to my concerns. The dealership is very smartly designed and I was impressed the second I stepped through the doors. Every step in the sales pipeline was comfortable, went at my speed, and made sense. I was put in the vehicle that hit every one of my desires. Thank you, Rico and Cortese Lincoln. I am a loyal customer now. I’ll tell anyone who will listen.

Frequently Asked Questions About Cortese Lincoln

What types of Lincoln vehicles are available at Cortese Lincoln?

Cortese Lincoln offers new and pre-owned Lincoln vehicles including the Aviator, Corsair, Nautilus, Navigator, and Navigator L models.

Does Cortese Lincoln provide vehicle maintenance services?

Yes, Cortese Lincoln offers a variety of services including oil and filter changes, tire services, brake services, battery testing and replacement, transmission services, and collision repair.

Brand Certified Facts from Cortese Lincoln

Cortese Lincoln partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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