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Cortese Lincoln, located in Rochester, NY, is proud to be one of the premier Lincoln dealerships in the Rochester area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Cortese Lincoln a good one for the life of your vehicle.
Customers consistently praised the friendly, knowledgeable, and professional staff, particularly highlighting Rico and Olivia for their exceptional service.
Sales Experience
Many reviews noted a no-pressure sales environment, with staff taking the time to explain details and ensure customer satisfaction throughout the purchasing process.
Service Quality
While most service experiences were positive, there were some concerns regarding follow-up and communication in the service department, indicating a need for improvement.
Overall Satisfaction
The majority of customers expressed high levels of satisfaction with their overall experience at Cortese Lincoln, often mentioning they would recommend the dealership to others.
JH
Jim Houle
Feb 22, 2026
4.0
Excellent service and people! Picked my car up at the house! Would have been 5 stars except for trying to upsell me to a newer car?This is the 1st time I had ever brought my car here for service and they do this.
BP
bonnie pontillo
Feb 16, 2026
5.0
I had to take my very old car in for a recall fix. I also asked for an oil change. They treated my car as if it was the newest model and even washed it by hand. I dropped the car off before work and was going to call a ride share but Cortese offered to drop me at work saving me both time and money. The driver was friendly and professional. He even waited to make certain that I was able to get into the building before leaving which I really appreciated. It was a great experience and I recommend Cortese .
WS
Wick Smith
Feb 12, 2026
5.0
Just purchased a new Aviator from Cortese Lincoln and Wayne Rainey. This is my fourth Lincoln purchase from the Dealership and from Wayne. Always a positive experience.
JR
Jaiden Rothfuss
Feb 3, 2026
5.0
Just bought a car from here. Everybody was very welcoming, very helpful, open, honest, and made the experience not only quick but put the effort in to make the sale a positive experience. Rico was my salesman and did a fantastic job. Despite the 50
Minute drive I will heavily consider going back the next time I need a vehicle. They put my car in the show room with a big red bow on it so as soon as I walked through the front door I got to see the car in its glory. Thank you everyone at Cortese Lincoln.
CH
Carter Haynes
Feb 2, 2026
5.0
The entire experience exceeded my expectations. I noticed all of the small touches that catapulted the experience to space. Rico Anderson was my Sales Specialist. He is skilled in speaking with customers to answer questions completely. He made thoughtful suggestions and listened to my concerns. The dealership is very smartly designed and I was impressed the second I stepped through the doors. Every step in the sales pipeline was comfortable, went at my speed, and made sense. I was put in the vehicle that hit every one of my desires. Thank you, Rico and Cortese Lincoln. I am a loyal customer now. I’ll tell anyone who will listen.
What types of Lincoln vehicles are available at Cortese Lincoln?
Cortese Lincoln offers new and pre-owned Lincoln vehicles including the Aviator, Corsair, Nautilus, Navigator, and Navigator L models.
Does Cortese Lincoln provide vehicle maintenance services?
Yes, Cortese Lincoln offers a variety of services including oil and filter changes, tire services, brake services, battery testing and replacement, transmission services, and collision repair.
What are the business hours for Cortese Lincoln?
Cortese Lincoln is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Can I pick up my vehicle in-store or get it delivered?
Yes, Cortese Lincoln offers both in-store pickup and delivery services for your convenience.
Which payment options does Cortese Lincoln accept?
Cortese Lincoln accepts American Express, Cash, MasterCard, and Visa payments.
Is Cortese Lincoln wheelchair accessible?
Yes, Cortese Lincoln has a wheelchair accessible entrance and parking to accommodate all customers.
Where is Cortese Lincoln located and how can I contact them?
Cortese Lincoln is located at 2452 West Henrietta Road, Rochester, NY 14623. You can contact them at +1 585-484-9141.
Are there any nearby restaurants where customers can dine before or after visiting Cortese Lincoln?
Yes, nearby dining options include Friendly's, Piatza's Pizza Gourmet, Marvin Mozzeroni's Pizza & Pasta, Brandanis Pizza, Bamiyan Kabobs, and Yummy Garden Hot Pot, offering a variety of cuisines for your convenience.
What nearby automotive services or dealerships can customers access around Cortese Lincoln?
Nearby automotive services and dealerships include Ziebart for auto detailing and repair, Cortese Auto Group, Cortese Chrysler Jeep Dodge RAM, Cortese Collision Center, Cortese Ford LLC, Cortese Mitsubishi, Kayla Gannon Auto Sales, Vision Hyundai Henrietta, and Vision Automotive Group, providing a wide range of automotive options and services.
Is there a nearby educational facility close to Cortese Lincoln that customers may visit?
Yes, the Applied Technologies Center (MCC) and MCC Applied Technologies Center are nearby educational institutions that customers can visit.
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