Business Details
About
Lincoln Mercury DealerCar DealerUsed Car DealerAuto Body RepairAuto Repair Shop
Cortese Lincoln, located in Rochester, NY, is proud to be one of the premier Lincoln dealerships in the Rochester area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Cortese Lincoln a good one for the life of your vehicle.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
822 reviews
5 stars
688
4 stars
62
3 stars
17
2 stars
14
1 star
41
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales staff, particularly Rico and Olivia, for their professionalism, knowledge, and no-pressure approach during the car buying process.
Customer Service
The dealership received high marks for excellent customer service, with many reviews highlighting the staff's attentiveness, friendliness, and willingness to go above and beyond for clients.
Service Department
While many customers appreciated the service department's friendliness and thoroughness, there were notable complaints about communication issues and delays in service.
Overall Satisfaction
Most customers expressed high satisfaction with their overall experience at Cortese Lincoln, often mentioning they would recommend the dealership to others.
- EHErika Howard3 days ago5.0Rico at Cortese Lincoln has been super helpful with the purchase of my new car. Knowledgeable and attentive to all I have asked for. Answering all our questions and going above to do all that we’ve asked. I recommend him and the dealership itself.
- KTKrishna Tangirala5 days ago5.0Rico was awesome worked with me all through the time when Inhad to custom order my navigator
- ACAlex CoomberNov 5, 20255.0Amazing service and will help you find whatever your looking for. Thank you to Rico for helping me out with my first car.
- SFSandy FerriOct 25, 20255.0We had an excellent experience working with RICO. He was personable, energetic, and highly knowledgeable, which made the entire process seamless and enjoyable. Rico demonstrated great patience and understanding as we took time to make our decision, never rushing or pressuring us. His professionalism and positive attitude truly stood out. We are very appreciative of his guidance and would gladly recommend him to anyone in the market for a new vehicle. Thanks Rico!
- MGMORNING MOTIVATION Zipporah GloverOct 24, 20255.0I had the best experience with Cortese Lincoln. My sales person was OLIVIA and honey she was on top of everything, made me feel so comfortable, so knowledgeable, and got me in the vehicle that I wanted.❤️‼️ EVERYONE in the office was welcoming, from the time I walked in the building felt at ease🙌🙌🏾 Thanks Cortese❤️💜 Join the Lincoln club‼️‼️‼️‼️‼️‼️‼️‼️
Frequently Asked Questions About Cortese Lincoln
What types of Lincoln vehicles are available at Cortese Lincoln?
Cortese Lincoln offers new and pre-owned Lincoln vehicles including the Aviator, Corsair, Nautilus, Navigator, and Navigator L models.
Does Cortese Lincoln provide vehicle maintenance services?
Yes, Cortese Lincoln offers a variety of services including oil and filter changes, tire services, brake services, battery testing and replacement, transmission services, and collision repair.
What are the business hours for Cortese Lincoln?
Cortese Lincoln is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Can I pick up my vehicle in-store or get it delivered?
Yes, Cortese Lincoln offers both in-store pickup and delivery services for your convenience.
Which payment options does Cortese Lincoln accept?
Cortese Lincoln accepts American Express, Cash, MasterCard, and Visa payments.
Is Cortese Lincoln wheelchair accessible?
Yes, Cortese Lincoln has a wheelchair accessible entrance and parking to accommodate all customers.
Where is Cortese Lincoln located and how can I contact them?
Cortese Lincoln is located at 2452 West Henrietta Road, Rochester, NY 14623. You can contact them at +1 585-484-9141.
Are there any nearby restaurants where customers can dine before or after visiting Cortese Lincoln?
Yes, nearby dining options include Friendly's, Piatza's Pizza Gourmet, Marvin Mozzeroni's Pizza & Pasta, Brandanis Pizza, Bamiyan Kabobs, and Yummy Garden Hot Pot, offering a variety of cuisines for your convenience.
What nearby automotive services or dealerships can customers access around Cortese Lincoln?
Nearby automotive services and dealerships include Ziebart for auto detailing and repair, Cortese Auto Group, Cortese Chrysler Jeep Dodge RAM, Cortese Collision Center, Cortese Ford LLC, Cortese Mitsubishi, Kayla Gannon Auto Sales, Vision Hyundai Henrietta, and Vision Automotive Group, providing a wide range of automotive options and services.
Is there a nearby educational facility close to Cortese Lincoln that customers may visit?
Yes, the Applied Technologies Center (MCC) and MCC Applied Technologies Center are nearby educational institutions that customers can visit.