Business Details
About
Tire ShopBrake ShopAuto Repair ShopOil Change Service StationAuto Spring ShopCar Battery StoreAuto Parts & AccessoriesAuto Parts StoreCar Inspection Station
Cole Muffler is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Cole Muffler delivers trusted service and value. Come visit us at a Cole Muffler location in Rochester today!
Details
- Requires appointmentNot available
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.7
684 reviews
5 stars
589
4 stars
44
3 stars
16
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting the manager Aaron and employee Connor for their professionalism and support.
Efficiency
Many reviews noted the quick service and ability to get customers in and out promptly, often completing repairs in a timely manner.
Quality of Work
The quality of repairs and services was frequently commended, with customers expressing satisfaction with the effectiveness of the work done on their vehicles.
Pricing
Customers appreciated the reasonable and competitive pricing, often mentioning that the shop worked with them to find affordable solutions.
Communication
Clear communication about repairs and pricing was highlighted, with staff explaining necessary work and options available to customers.
- SMSheta Mondal2 days ago5.0My second or third time here, each time they’re pleasant and great to work with :) never have to worry about being jipped like I am at the dealerships
- RYRegenia Young3 days ago5.0My tire was flat and only needed to be plugged. He plugged it & did it in a reasonable time. Been coming here for tire needs for a couple years. Never had a bad experience & they price match.
- RARichard AlstonNov 12, 20251.0Good Morning, I am very upset with 17 Lake Avenue location. I live down the road from this place, many times through the year I have had them fix my car. Recently within the last year the services has changed. I paid extra money for warranty on my tires. I am a college student so that was very costly for me but I trusted them with the car and I needed a reliable place. Every few months I’m having them add air to the 1x tire until they fixed it. Just recently I had a break inspection they did an alignment with oil change including rotating the tires. I drove off that time the car was shaking, I went back and they irradiated the problem. Now I’m trusting them to put lug nots keys back in glove compartments to remove tires they didn’t do it and nobody Know where the key is which is crazy because I don’t have a car can’t get to school, can’t go work. Have to sit around until the Irondequiot can create a plan. I didn’t think I should check to make sure stuff was being added back to where it initially was. I am just concerned that why do I have to take loss for this company from not putting material back. Something told me to leave lake Avenue 17 alone, but I went anyways so I can ride the bus home. I’m just concerned now.
- RPR ParkerNov 7, 20255.0Connor is an amazingly helpful and courteous young man. I so appreciate the help I got on my car today!
- SMShon MillerNov 7, 20255.0The manager and his coworkers were Very polite and helpful with my tires, also great time management
Frequently Asked Questions About Cole Muffler
What types of tires does Cole Muffler offer?
Cole Muffler offers a wide range of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more to suit any budget.
What auto services are available at Cole Muffler?
Services include brakes, wheel alignment, oil changes, batteries, suspension and exhaust repairs, tire installation and repair, fluid exchanges, state inspections at select locations, and more.
What are Cole Muffler's hours of operation?
Cole Muffler is generally open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Easter.
Does Cole Muffler accept appointments or walk-ins?
Cole Muffler does not require appointments and welcomes walk-ins for their services.
What payment options does Cole Muffler accept?
Payment options include American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is there free Wi-Fi and restroom access at Cole Muffler?
Yes, Cole Muffler offers free Wi-Fi and has unisex restroom facilities available for customers.
Where is Cole Muffler located and how can I contact them?
Cole Muffler is located at 17 Lake Ave., Rochester, NY 14608. You can reach them by phone at +1 585-546-6750 or +1 585-902-0792.
Can customers pick up in-store at Cole Muffler?
Yes, Cole Muffler provides in-store pickup for their products and services.
What nearby transportation options are available to reach Cole Muffler?
Customers can use the All Around Town Taxi Service nearby for convenient transportation to and from Cole Muffler at 17 Lake Ave.
What nearby dining options can I visit before or after my appointment at Cole Muffler?
Nearby dining options include Flat Iron, a cafe and American restaurant that also features a dance club atmosphere, and Mark's Texas Hots, a barbecue restaurant, both great places to enjoy a meal around Cole Muffler.
Are there any stores or services nearby Cole Muffler where I can shop or run errands?
Nearby you will find Win Fa Market, a grocery store and delicatessen, Center City Liquor for beverages, Rochester Auto Glass & Mirror Co. for auto glass needs, and LibertyX Bitcoin ATM for financial services.