Business Details
About
Tire ShopBrake ShopAuto Repair ShopOil Change Service StationAuto Spring ShopCar Battery StoreAuto Parts & AccessoriesAuto Parts StoreCar Inspection StationMavis Discount Tire
Cole Muffler is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Cole Muffler delivers trusted service and value. Come visit us at a Cole Muffler location in Rochester today!
Details
- Requires appointmentNot available
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.7
697 reviews
5 stars
602
4 stars
44
3 stars
16
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, professional, and attentive to their needs.
Efficiency
Many reviews highlighted the quick service and timely completion of repairs, often with same-day service.
Trustworthiness
Several customers expressed confidence in the honesty and integrity of the service, feeling they were not being overcharged or misled.
Quality of Work
The quality of repairs and maintenance was frequently commended, with many customers reporting satisfaction with the outcomes.
Mixed Experiences
A few reviews mentioned negative experiences, particularly regarding communication and service delays, indicating some inconsistency.
- YEYama Enayat5 days ago5.0A wonderful place with a very helpful team. The staff works extremely professionally and honestly. They don’t charge unnecessary money and clearly explain what actually needs to be done. Great service, fair pricing, and excellent customer care. Highly recommend Cole Muffler to anyone looking for trustworthy auto service.
- JJJahasia6 days ago5.0They got me in quick and explained to me my issues clearly! They above and beyond and fixed something unrelated to my visit! Thank you Cole’s!
- SMsavannah mootzJan 2, 20265.0connor was so helpful and amazing and got my car done fast
- AAAnaleise AvenachiDec 31, 20255.0Fast service , and clean store , friendly staff got me out quick and easy amazing service ….. came in a time of desperation and they helped me without judging .
- JNJohnathan NyumahDec 20, 20255.0Patient and open to doing verse work. Understanding and will try to accommodate you how they can!
Frequently Asked Questions About Cole Muffler
What types of tires does Cole Muffler offer?
Cole Muffler offers a wide range of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more to suit any budget.
What auto services are available at Cole Muffler?
Services include brakes, wheel alignment, oil changes, batteries, suspension and exhaust repairs, tire installation and repair, fluid exchanges, state inspections at select locations, and more.
What are Cole Muffler's hours of operation?
Cole Muffler is generally open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Easter.
Does Cole Muffler accept appointments or walk-ins?
Cole Muffler does not require appointments and welcomes walk-ins for their services.
What payment options does Cole Muffler accept?
Payment options include American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is there free Wi-Fi and restroom access at Cole Muffler?
Yes, Cole Muffler offers free Wi-Fi and has unisex restroom facilities available for customers.
Where is Cole Muffler located and how can I contact them?
Cole Muffler is located at 17 Lake Ave., Rochester, NY 14608. You can reach them by phone at +1 585-546-6750 or +1 585-902-0792.
Can customers pick up in-store at Cole Muffler?
Yes, Cole Muffler provides in-store pickup for their products and services.
What nearby transportation options are available to reach Cole Muffler?
Customers can use the All Around Town Taxi Service nearby for convenient transportation to and from Cole Muffler at 17 Lake Ave.
What nearby dining options can I visit before or after my appointment at Cole Muffler?
Nearby dining options include Flat Iron, a cafe and American restaurant that also features a dance club atmosphere, and Mark's Texas Hots, a barbecue restaurant, both great places to enjoy a meal around Cole Muffler.
Are there any stores or services nearby Cole Muffler where I can shop or run errands?
Nearby you will find Win Fa Market, a grocery store and delicatessen, Center City Liquor for beverages, Rochester Auto Glass & Mirror Co. for auto glass needs, and LibertyX Bitcoin ATM for financial services.