Business Details
About
Trailer Repair ShopTrailer Supply StoreTrailer Hitch Supplier
Brad's Trailer Service is a trusted, family-owned business proudly serving Rochester, NY, and surrounding areas since 1954. As a one-stop shop for all things trailer and camping, we offer a large in-stock inventory, expert repair services, and top-quality products backed by over 65 years of experience. Whether you're preparing for a road trip or need essential parts and repairs, our team is here to help you travel safely and comfortably. With fair pricing, free estimates, and excellent customer service, we’re committed to keeping your adventures on track.
They also carry a selection of camping supplies, trailer parts and accessories.
Location
Hours
Reviews
4.2
148 reviews
5 stars
104
4 stars
16
3 stars
5
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude behavior and poor communication.
Service Quality
Customers generally reported high satisfaction with the quality of work and quick service, although some experienced issues with incomplete jobs or miscommunication.
Pricing
Many customers found the pricing to be reasonable and competitive, but a few felt they were overcharged or received unexpected costs.
Expertise
The staff is frequently described as knowledgeable and capable, with many customers appreciating their expertise in trailer-related services.
Availability
Some customers expressed frustration with scheduling and availability, noting issues with appointments and wait times.
- JOJason OgdenOct 2, 20255.0Great customer service. I had a hitch put on my kia and they got it done in less than an hour. At a cost less than the dealership.
- NTNikka TynanAug 19, 20255.0Very friendly staff and great work
- JWJules WagnerOct 17, 20215.0They replaced my tires, chains, and more, & did an inspection w/o an appt. I have little knowledge about trailers but they were very friendly and helpful!
- AFAlan FielderJul 13, 20205.0These guys know their trailers and they're fast. Been doing business with them for years
- SMScott MichelsMar 29, 20185.0I.have a ford 2018 transit wagon. And went tn brads. These guys are very good .at there installs. fast and most of all very professional .the guys at the service Counter know there products 5 stars ..to brads. . Many thanks. Scott m.
Frequently Asked Questions About Brad's Trailer Supply
What services does Brad's Trailer Supply offer?
Brad's Trailer Supply provides trailer repair services, trailer parts, accessories, and camping supplies with over 65 years of experience.
Where is Brad's Trailer Supply located?
It is located at 1950 Lyell Avenue, Rochester, NY 14606, USA.
What are the business hours of Brad's Trailer Supply?
The business is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Brad's Trailer Supply?
You can call them at +1 585-458-4498 or email at bradstrail@yahoo.com.
Does Brad's Trailer Supply offer free estimates?
Yes, Brad's Trailer Supply offers free estimates for their services.
Where can I find camping supplies and trailer accessories in Rochester, NY?
Brad's Trailer Supply provides a large inventory of camping supplies, trailer parts, and accessories in Rochester, NY.
Are there nearby places to eat near Brad's Trailer Supply?
Yes, nearby eateries include Blimpie Subs & Sandwiches, Dunkin', Godfathers Pizza, Paulino's Italian Restaurant, and Dunkin' Donuts.
What nearby hotels can customers use when visiting Brad's Trailer Supply?
Customers can find nearby accommodations at Radiance Inn and Suites, La Quinta Inn Rochester North, and Quality Inn.
Is there a gas station close to Brad's Trailer Supply for refueling during my visit?
Yes, there are several gas stations nearby including two Mobil stations and Speedway.
How can I easily reach Brad's Trailer Supply using local transportation options?
Nearby transit includes La Quinta Inn Rochester North which is associated with a train station, and East Coast Limousine offers airport shuttles and transportation services to assist customers in getting to Brad's Trailer Supply.