AutoZone Auto Parts

4.1
221 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Ridge Rd in Greece, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Greece, NY or call us at (585) 453-8178.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2648 W Ridge Rd, Rochester, NY
14626, United States

Hours

Reviews

4.1
221 reviews
5 stars
138
4 stars
39
3 stars
11
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and knowledgeable, while others are criticized for rudeness and lack of assistance.

Product Availability

Customers appreciate the store's good selection and availability of parts, although there are instances of incorrect information regarding stock.

Staff Knowledge

Several reviews highlight knowledgeable staff who provide helpful assistance, but there are also complaints about staff lacking expertise.

Installation Services

Positive feedback on the installation services offered, with employees often going above and beyond to assist customers with part installations.

Pricing

Customers find prices reasonable and competitive, though some express concerns about higher costs compared to competitors.
  • BC
    Bailey Coyle
    Nov 11, 2025
    5.0
    Very nice associate helped my mom put back on her windshield wipers for free in the snowy parking lot, give them a raise! Highly recommend, no scammers here.
  • FI
    Frank Imo
    Oct 8, 2025
    1.0
    I visited autozone to buy oil for my car went back in side after putting a quart of oil in my vehicle to ask for help.reading my dip stick but the employee was very rude so I'll start going to advance auto for my auto care needs
  • MS
    Michael Schwan
    Sep 25, 2025
    1.0
    Your store sucks. Come in on this date to pick up what I ordered. Not there. Came back two days later said it would be there and it wasn't. How am I doing now. Don't waste your time
  • EB
    Ezequiel Bermudez
    Sep 20, 2025
    1.0
    Went in today after being told part was in store and then when I got there they didn’t have it but not only that the individual didn’t put the right vehicle and was told to go to the hub and gave me the wrong part number and received the wrong part due to the lack of education on car parts need to hire people with car experience so things would go much smoothly.
  • MF
    Michael Florin
    Aug 27, 2025
    5.0
    Go see Chris at the commercial counter very friendly an very knowledgeable he knows his parts an if u all most of the time how they go on give him a try

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM.

Is AutoZone Auto Parts open on Sundays?

Yes, AutoZone Auto Parts is open on Sundays from 9:00 AM to 7:00 PM.