Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chili Ave in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 889-5030.
I was in a hurry and walked in looking for something specific that I had bought at an Auto Zone closer to my house. I was speaking to the gentleman closest to the door trying to explain to him what I was looking for when an older lady that works there interrupted us. She was extremely rude and made me feel like I was stupid for even asking for this thing. I was so embarrassed I just left and went back to the AutoZone I originally bought it at. Its hard enough as a woman to go into an Auto store and not know exactly what you need. I would think as woman this employee would have wanted to be more helpful. Instead she just looked at me like I was stupid and made me feel extremely uncomfortable. I definitely won't be showing my face back in there again.
RJ
Rodney Johnson
Jan 17, 2026
1.0
Store manager Is very disrespectful and nasty to customers when she’s in a bad mood. Not only yelled, but also threatened me before I left the store. Was very judgmental and try to watch me while I was in the store because I am black. I’ve never been more disgusted by a human being. Then, my aunt called into the store because she’s handicap and couldn’t walk in. She wanted to know what happened so that she could get me to apologize, but the store manager hung up in her face as she was asking about the situation. Definitely not a good place to go if you need help, just a go and get it yourself kind of place. Definitely wouldn’t give it a star if I didn’t have to
BB
Bryon Blank
Nov 5, 2025
4.0
The manager “Sue“ and Service tech “Austin“ and the other fellow who was tall had glasses and looks like he works out. We’re tremendously helpful with all of my needs. They went above and beyond the call of duty to help a World War II veteran on a cane with his battery installation issue. Even though they couldn’t do the work themselves, they made arrangements for him to have it done elsewhere. Very good human beings a pleasure doing business with them and this is my go to for local auto parts needs.
AC
Andrew Cliver
Oct 4, 2025
1.0
Very unfortunate experience. I stopped by to recycle a few gallons of oil. Upon entry, a female employee told me she would take the oil but would not take the containers, which seemed odd since in the past I’ve simply dropped off the oil and left. I then handed the oil to another employee, who took it to the back to dump.
After patiently waiting about 10 minutes, I asked the female employee if he was coming back. She quickly replied that it had “only been 3 minutes” and that he had to walk very far to dump the oil. Five minutes later, the employee finally returned with my empty jugs.
This was not the quick, straightforward stop I expected. Unfortunately, I won’t be returning to this location. Advance Auto next door will continue to be my first choice.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts in Rochester, NY is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
What types of products can I find at AutoZone Auto Parts on Chili Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts on Chili Ave.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.
Where is AutoZone Auto Parts located in Rochester?
AutoZone Auto Parts is located at 3240 Chili Ave, Rochester, NY 14624, USA.
How can I contact AutoZone Auto Parts digitally or by phone?
You can call AutoZone Auto Parts at (585) 889-5030 or email customer.service@autozone.com.
What automotive brands does AutoZone Auto Parts carry?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby dining options to AutoZone Auto Parts on Chili Ave?
Yes, nearby dining options include Acropolis Family Restaurant, Falafel Aleppo, The Original Steve's Diner, Osaka Sushi, Asia Nation, and Hut Wings Deli.
What nearby automotive services are close to AutoZone on Chili Ave?
Nearby automotive services include Monro Auto Service and Tire Centers, which offers brake and tire services for your vehicle needs.
Where can I find nearby financial or insurance services when visiting AutoZone?
James S. Sullivan Insurance and Canandaigua National Bank and Trust are nearby financial and insurance services for your convenience.
Are there any nearby beauty and spa services near AutoZone Auto Parts?
Yes, nearby beauty and spa locations include Canvas Beauty, XPO Nails & Spa, Salon Bella Monte, Salvatore's Barber Shop, Sunkissed Tan, and Foot Loose Spa.
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