Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Ridge Rd in Irondequoit, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Irondequoit, NY or call us at (585) 544-0915.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
655 reviews
5 stars
375
4 stars
139
3 stars
52
2 stars
26
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Adriana and April for their exceptional service.
Staff Knowledge
Several reviews noted the staff's knowledge about products and their ability to assist customers effectively, although some mentioned instances of misdiagnosis.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in certain situations.
Wait Times
Customers reported long wait times both in-store and on the phone, indicating a need for better staffing or management of customer flow.
Product Availability
Some customers expressed frustration with stock issues and order fulfillment, citing instances where items were not available as promised.
- ALAlysia LyonsNov 13, 20251.0Literally told me they don’t do obd2 readings after 6. Even after I’ve offered to do it myself. If this is a new policy, it wasn’t there when I was working there. Insane.
- MMM MauriceNov 8, 20255.0Had to purchase engine and cabin air filters. Thank you, April, for making my experience a 5***** full service experience. Store was clean. Shelves were stocked.
- MDMichel DieguezOct 19, 20255.0Gracias a Norymar por su servicio y ayuda muy amable
- TCThomas CelliniOct 17, 20255.0Great service
- YMYuriy MalanchynOct 7, 20255.0Thanks Adriana for helping replace my battery 🪫 by warranty
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Rochester, NY is open from 7:30 AM to 9:00 PM Monday through Friday.
What are the weekend hours for AutoZone Auto Parts at 929 E Ridge Rd?
The store is open Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Which auto parts brands does AutoZone Auto Parts carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone offer in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery for their customers.
What types of auto products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can customers contact AutoZone Auto Parts in Rochester?
You can reach them by phone at (585) 544-0915 or email customer.service@autozone.com.
Is curbside pickup available at this AutoZone location?
Yes, curbside pickup is available at AutoZone Auto Parts in Rochester.
What nearby automotive repair shops can I visit after shopping at AutoZone?
Nearby automotive repair shops include Frank's Auto Service, Meineke Car Care, and Rochester Auto Color, which are convenient for any vehicle maintenance or repairs.
Are there any car dealerships close to AutoZone in Rochester for those considering a new or used car?
Yes, Santa Motors, Precision Auto Sales & Service, and Wny Auto Sales are nearby car dealerships you can visit.
What local dining options are near AutoZone for a meal before or after your visit?
Godfathers Pizza, Dunkin' Donuts, Sonic Drive-In, and Ridgeview Family Restaurant are nearby spots where customers can grab a meal or snack.