Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Main St in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 482-2190.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
415 reviews
5 stars
236
4 stars
85
3 stars
43
2 stars
12
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor service and unhelpful employees.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff lacking product knowledge and training.
Store Conditions
The cleanliness and organization of the stores received positive remarks, but some customers noted issues with unstocked shelves and disorganization.
Product Availability
Customers appreciated the availability of parts, although there were instances of incorrect inventory information leading to frustration.
Overall Experience
Many customers expressed satisfaction with their experiences, citing helpful staff and good service, while others reported significant dissatisfaction with service quality.
- WVWalter K. ValentinNov 10, 20254.0Buen servicio,estacionamiento amplio.
- MJMirlyne JeanNov 9, 20255.0Excellent customer service. The employee was knowledgeable, kind,and even help us put in the light bulb for my car. We gave him a tip because he went above & beyond to make his customers happy.
- JHJames HobsonOct 10, 20255.0Great place to get auto parts! They always put the customers first. They always have somebody on staff who knows their parts and products. Their stores look great! They always have the best merchandise at the right price. Shoutout to the staff at this location, they really do great!
- AAAHMAD NASIM AHMADISep 22, 20251.0Very poor customer service not respecting the customer please hire the people that they are deserve it please
- SMShawna MartinoSep 15, 20255.0I had an excellent experience with Robert from the East Main Street Rochester NY location. He was very friendly, patient, and installed my new battery. Very friendly, and that goes for ALL your employees when I visit that location.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What auto part brands does AutoZone Auto Parts carry?
AutoZone Auto Parts carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located in Rochester, NY?
AutoZone Auto Parts is located at 1154 E Main St, Rochester, NY 14609, USA.
How can I contact AutoZone Auto Parts in Rochester by phone or email?
You can call AutoZone at (585) 482-2190 or email customer.service@autozone.com for assistance.
What products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Is there public transit near AutoZone Auto Parts in Rochester?
Yes, First Student, Inc, a bus service provider, is nearby, which may help customers find convenient transit options to reach AutoZone.
What nearby automotive services are available around AutoZone Auto Parts?
Nearby automotive services include Tom and Paul's Tire Trax Inc and Tire Trax for tire needs and automotive repair.
Are there any art galleries or entertainment options near AutoZone Auto Parts?
Yes, near AutoZone you can visit art galleries like Metal Some Art, The Land of Paradux, and Greetings 4 Good, which offer arts and entertainment experiences.
What other types of stores or services are close to AutoZone Auto Parts?
Nearby are stores and services such as The Wireless Wizard (mobile phone store), Cute Tips (beauty salon), Visions Federal Credit Union (credit union), and Black Button Distilling (bar and liquor store).