Brand Certified
AutoZone Auto Parts
4.0(368 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
571 Lyell Ave, Rochester, NY
14606, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(585) 254-0570
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/ny/rochester/571-lyell-ave.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lyell Ave in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 254-0570.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.0
368 reviews
5 stars
191
4 stars
80
3 stars
37
2 stars
19
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.
Product Availability
Customers appreciate the wide selection of parts available, but some have experienced issues with incorrect items or stock shortages.
Staff Knowledge
There are concerns about staff knowledge and professionalism, with some customers noting that employees lack expertise in automotive parts.
Service Speed
While some reviews highlight quick service, others mention long wait times and slow responses, particularly during busy periods.
- OSOmid SadatFeb 2, 20261.0Today, I purchased engine oil for my car from this AutoZone location and went to a mechanic to have my oil changed. When the mechanic opened the bottle, it was already opened and appeared to contain used oil. I returned to the store to report the issue, but the staff handled the situation poorly. I was told to wait for a manager to decide, and I felt that my concern was not taken seriously. I have been a long-time AutoZone customer and have purchased many items for my vehicles over the years. Unfortunately, this experience was disappointing due to the lack of professionalism and respect shown to me as a customer. Based on this experience, I cannot recommend this location and do not plan to shop here in the future.
- BVBruce. S. VaillancourtDec 25, 20255.0E3 spark plugs are the greatest and that's where I got them from AutoZone I need another set
- DJDesi Gulley JrNov 11, 20251.0Worst customer service ever and I will never refer anyone there. Terrible Workers. No one knows what they’re doing, and everyone has an attitude, the worst experience of my life.
- SHSidney HawkesNov 6, 20254.0Very friendly
- EQedmond quarteyOct 9, 20254.0They offer free battery checks and engine check light checks. People (employees) I encountered were very friendly and speak Spanish as well.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located?
It is located at 571 Lyell Ave, Rochester, NY 14606, United States.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services.
Which auto parts brands are available at AutoZone in Rochester?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I shop online and pick up my order at the AutoZone Lyell Ave location?
Yes, you can shop online and use the buy online pick up in store service at AutoZone Lyell Ave.
Are there places nearby AutoZone where I can grab a quick meal?
Yes, nearby you can find Burger King and Dunkin', both great options for a quick meal or coffee before or after your AutoZone visit.
Is there a nearby gas station close to AutoZone for refueling?
Yes, Valero gas station is located nearby, making it convenient for customers to refuel their vehicles when visiting AutoZone.
Are there other auto parts stores near AutoZone in Rochester?
Yes, Advance Auto Parts stores are nearby, offering you multiple options for automotive parts and accessories.
How can the nearby UPS Access Point location be useful when visiting AutoZone?
The nearby UPS Access Point can be helpful for shipping or receiving parcels, making it convenient for customers handling deliveries while shopping at AutoZone.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website