Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lyell Ave in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 254-0570.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
362 reviews
5 stars
189
4 stars
78
3 stars
36
2 stars
19
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and dismissive behavior.
Product Availability
Customers appreciate the wide selection of parts available, although some experienced issues with incorrect items or stock shortages.
Staff Knowledge
While some employees are noted for their helpfulness and knowledge, others are criticized for lacking expertise and not being attentive.
Service Speed
Many reviews mention slow service, particularly during busy times, with some customers expressing frustration over long wait times.
Positive Experiences
Several customers highlighted exceptional service from specific employees, indicating that individual staff members can significantly enhance the customer experience.
- LGLoesph GulleyNov 11, 20251.0Worst customer service ever and I will never refer anyone there. Terrible Workers. No one knows what they’re doing, and everyone has an attitude, the worst experience of my life.
- SHSidney HawkesNov 6, 20254.0Very friendly
- EQedmond quarteyOct 9, 20254.0They offer free battery checks and engine check light checks. People (employees) I encountered were very friendly and speak Spanish as well.
- JVJonathan VillagránOct 8, 20255.0Ok
- BABrahim AliSep 27, 20251.0Bad service and bad attitude employee
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located?
It is located at 571 Lyell Ave, Rochester, NY 14606, United States.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services.
Which auto parts brands are available at AutoZone in Rochester?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I shop online and pick up my order at the AutoZone Lyell Ave location?
Yes, you can shop online and use the buy online pick up in store service at AutoZone Lyell Ave.
Are there places nearby AutoZone where I can grab a quick meal?
Yes, nearby you can find Burger King and Dunkin', both great options for a quick meal or coffee before or after your AutoZone visit.
Is there a nearby gas station close to AutoZone for refueling?
Yes, Valero gas station is located nearby, making it convenient for customers to refuel their vehicles when visiting AutoZone.
Are there other auto parts stores near AutoZone in Rochester?
Yes, Advance Auto Parts stores are nearby, offering you multiple options for automotive parts and accessories.
How can the nearby UPS Access Point location be useful when visiting AutoZone?
The nearby UPS Access Point can be helpful for shipping or receiving parcels, making it convenient for customers handling deliveries while shopping at AutoZone.