Brand Certified
AutoZone Auto Parts
4.1(428 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
1015 Chili Ave, Rochester, NY
14611, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(585) 279-9830
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/ny/rochester/1015-chili-ave.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chili Avenue in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 279-9830.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.1
428 reviews
5 stars
231
4 stars
106
3 stars
43
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the friendly and helpful staff, with specific mentions of managers going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, although there were some complaints about items being out of stock.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints regarding poor service, particularly in handling returns and product knowledge.
Store Environment
The store was described as clean and organized, but some customers reported issues with long wait times and staff availability.
- RSRichelle Struczewski2 days ago1.0The “store manager” Crystal is the most unprofessional manager I’ve ever come in contact with. From the way she treats customers to the attitude she walks around with the the way she treats her employees. Auto zone has to do better! I’ll go to another auto part store going forward
- VLVictoria M. LangFeb 10, 20264.0It's a auto parts store
- MGMark GoldbergJan 30, 20264.0Friendly very sociable, neat clean and well organized, manager has a good sense of humor too
- TTtaymarzJan 29, 20265.0The workers are mad cool there! I was able to get 2 things of windshield wiper fluid for $12 and let me tell youuu they weren’t lying about the orange rainx anti freeze.
- KNKovah NikaerJan 28, 20261.0SEVERAL TIMES! Literally 5 times my wife went to this AutoZone to get her car scanned and one person on their staff is failing to correctly carry out the process. Before my words are misinterpreted, understand that we have never had an issue or complaint about this store in terms of service, or any other regard. This is the only issue we have had with this store. I am ACE certified for a decade now however, I dont own a scanner. A couple of years ago, my wife wanted to learn "car stuff" like the mechanic work I do. She purchased a vehicle and has been putting in the time through rain and even snow! She has done complex and simple jobs such as tore down the header and replaced blown gasket and bad piston and recently cleaned/repaired the EGR system. Hence the need for the scan since its inspection time. She no longer goes to this AutoZone for scans, she now goes to another one. I dont blame her! I tested the store, and they handed the scanner over with no problem. I smiled and said nevermind. Is it because shes a woman? This is wrong. I'm redirecting all my clients AWAY from this store from now on.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located in Rochester?
It is located at 1015 Chili Ave, Rochester, NY 14611, USA.
What types of products can I buy at this AutoZone location?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does this AutoZone offer pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
What brands are available at this AutoZone store?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What are the contact options for AutoZone Auto Parts in Rochester?
You can call them at (585) 279-9830 or email customer.service@autozone.com.
Are there any nearby places to eat around AutoZone on Chili Avenue?
Yes, nearby dining options include El Latino Restaurant, Zoc's Gourmet burger restaurant, and Chili Diner, offering Latin American, American, and diner-style meals.
Are there convenient gas stations near AutoZone where I can refuel?
Yes, Chili Express Inc and Kwik Fill are nearby gas stations and convenience stores.
Is there a place to handle car repairs or maintenance near AutoZone?
N & J Auto Care, an automotive repair service, is located nearby for car maintenance needs.
What other services or amenities can customers find near AutoZone on Chili Avenue?
Nearby you can find services such as Dorrens Dry Cleaners for laundry, LibertyX Bitcoin ATM for financial services, and community organizations like 19th Ward Community Association.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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