Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chili Avenue in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 279-9830.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
420 reviews
5 stars
229
4 stars
103
3 stars
43
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of managers going above and beyond to assist.
Product Availability
Customers frequently noted that the store had the parts they needed, although there were instances of items being out of stock.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about poor customer service and long wait times.
Installation Services
Several customers appreciated the installation services provided by staff for items like batteries and wiper blades.
Knowledge and Expertise
Feedback indicated a lack of product knowledge among some staff members, leading to mixed experiences in finding the right parts.
- DHDonna HubbardDec 22, 20254.0The item I purchased didn't fit in my car. I had to return it and got my money back.
- RLRegina LaneDec 9, 20255.0I needed new wiper blades, wasn’t sure what to buy. Staff was very friendly and helpful. Young gentleman put them on quickly so I didn’t have to worry about how to put them on! They are fantastic
- SBSeymour BrownDec 6, 20255.0I like to say that the store manager Crystal is the best in the whole wide world. She brightens my day and make me feel good. It’s a pleasure doing business with AutoZone.
- HLHealth Is Wealth Transit LLCNov 23, 20255.0Store manager Cathy is always a pleasure and is very knowledgeable.
- RARami AlmashnyNov 17, 20251.0Unfortunately, pass by them to read a code on my car, the guy working there said its not available because someone stole the device used to read the codes. which is weired because I guss they can get new device from their own store !!
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located in Rochester?
It is located at 1015 Chili Ave, Rochester, NY 14611, USA.
What types of products can I buy at this AutoZone location?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does this AutoZone offer pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
What brands are available at this AutoZone store?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What are the contact options for AutoZone Auto Parts in Rochester?
You can call them at (585) 279-9830 or email customer.service@autozone.com.
Are there any nearby places to eat around AutoZone on Chili Avenue?
Yes, nearby dining options include El Latino Restaurant, Zoc's Gourmet burger restaurant, and Chili Diner, offering Latin American, American, and diner-style meals.
Are there convenient gas stations near AutoZone where I can refuel?
Yes, Chili Express Inc and Kwik Fill are nearby gas stations and convenience stores.
Is there a place to handle car repairs or maintenance near AutoZone?
N & J Auto Care, an automotive repair service, is located nearby for car maintenance needs.
What other services or amenities can customers find near AutoZone on Chili Avenue?
Nearby you can find services such as Dorrens Dry Cleaners for laundry, LibertyX Bitcoin ATM for financial services, and community organizations like 19th Ward Community Association.