Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chili Avenue in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 279-9830.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
414 reviews
5 stars
225
4 stars
101
3 stars
43
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.
Service Speed
While some reviews mentioned long wait times, many customers appreciated the quick service they received when help was available.
Mixed Experiences
There were several complaints about poor customer service, including unhelpful staff and issues with product returns.
Store Cleanliness
Some reviews highlighted concerns about the cleanliness and organization of the store, suggesting improvements are needed.
- RARami Almashny6 days ago1.0Unfortunately, pass by them to read a code on my car, the guy working there said its not available because someone stole the device used to read the codes. which is weired because I guss they can get new device from their own store !!
- TTThe_ohio_packNov 4, 20255.0We helped us a lot!
- WSWilliam SteinSep 13, 20255.0Big Thank-you to the manager who came out to my car with a special screwdriver and installed my mirror after loosening the little screw and slid the mirror back on and tightened the screw.
- SHSihncere HayesSep 10, 20255.0Great customer service amazing manager very helpful, greatly appreciated the services
- MJMarilyn JohnsonSep 1, 20255.0Jon B went above and beyond to help me he is a great asset to your company
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 9:00 AM to 7:00 PM.
Where is AutoZone Auto Parts located in Rochester?
It is located at 1015 Chili Ave, Rochester, NY 14611, USA.
What types of products can I buy at this AutoZone location?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does this AutoZone offer pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
What brands are available at this AutoZone store?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What are the contact options for AutoZone Auto Parts in Rochester?
You can call them at (585) 279-9830 or email customer.service@autozone.com.
Are there any nearby places to eat around AutoZone on Chili Avenue?
Yes, nearby dining options include El Latino Restaurant, Zoc's Gourmet burger restaurant, and Chili Diner, offering Latin American, American, and diner-style meals.
Are there convenient gas stations near AutoZone where I can refuel?
Yes, Chili Express Inc and Kwik Fill are nearby gas stations and convenience stores.
Is there a place to handle car repairs or maintenance near AutoZone?
N & J Auto Care, an automotive repair service, is located nearby for car maintenance needs.
What other services or amenities can customers find near AutoZone on Chili Avenue?
Nearby you can find services such as Dorrens Dry Cleaners for laundry, LibertyX Bitcoin ATM for financial services, and community organizations like 19th Ward Community Association.