Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Spencerport Rd in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 426-0770.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist them.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences with service and staff attitude.
Product Availability
Customers appreciated the availability of parts and the store's ability to help find specific items.
Store Environment
The store was generally noted as clean and organized, although some customers mentioned issues with staffing levels.
Installation Services
There were mixed reviews regarding installation services, with some customers receiving help while others faced refusals.
MM
Monique
Nov 3, 2025
5.0
Mr.Tom offered offered above and beyond customer service with suggestions/resources and making sure my needs were met!
CC
Christina
Aug 5, 2025
2.0
Recently I came to replace a family member's battery. I had been told it could not be done that day because it was raining, which I understood. The next day I returned and was sold a battery by a non-associate, who told me I needed to get a garage to put it in, which was not the case the last time I visited. Then was told I had been charged too much and could have gotten the battery cheaper elsewhere. Another family member had to install the battery instead. I felt taken advantage of. I don't know if I want to return.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Rochester, NY is open from 7:30 AM to 9:00 PM Monday through Friday.
Are there any differences in store hours on weekends?
Yes, on Saturdays AutoZone is open from 7:30 AM to 8:00 PM, and on Sundays from 9:00 AM to 7:00 PM.
Does AutoZone offer in-store pickup or delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services for customers.
What types of products can I find at AutoZone on Spencerport Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I contact AutoZone Spencerport Rd by phone or email for inquiries?
Yes, you can reach them at (585) 426-0770 or via email at customer.service@autozone.com.
Where exactly is AutoZone Auto Parts located in Rochester, NY?
It is located at 390 Spencerport Rd, Rochester, NY 14606, USA.
Are there any car maintenance or tire services near AutoZone Spencerport Rd?
Yes, Mavis Discount Tire, which offers tire sales and automotive repair, is located nearby for your convenience.
Where can I get an oil change near AutoZone on Spencerport Rd?
Valvoline Instant Oil Change is a nearby service offering oil changes and automotive repairs close to AutoZone.
What nearby places can I visit for a quick snack or coffee after shopping at AutoZone?
After your visit, you might enjoy nearby options like Dunkin for donuts and coffee, or Valicia's Ristorante for Italian dining.
What options are available for car washing near AutoZone Spencerport Rd?
Nearby car wash services include Classy Chassy Car Wash, Phil's Laserwash, and Laser Carwash, offering professional car wash and auto detailing services.