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AutoZone Auto Parts

4.2
(416 reviews)

Business Details

2199 E Henrietta Rd, Rochester, NY
14623, United States
(585) 334-3060
https://www.autozone.com/locations/ny/rochester/2199-e-henrietta-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Henrietta in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 334-3060.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2199 E Henrietta Rd, Rochester, NY
14623, United States

Hours

Reviews

4.2
416 reviews
5 stars
268
4 stars
68
3 stars
29
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to assist with various car issues, often going above and beyond.

Knowledgeable Staff

Numerous reviews highlighted the expertise of the employees, who were able to diagnose problems and provide accurate advice on parts and repairs.

Mixed Experiences

While many customers had positive interactions, there were also reports of rude behavior from some staff members and inconsistent service quality.

Quick Service

Several customers noted the efficiency of service, particularly in battery replacements and part installations, often completed in under 30 minutes.

Product Availability

Customers appreciated that the store typically had the parts they needed in stock, aligning with online inventory listings.
  • JT
    Jahzire Turner
    2 days ago
    5.0
    Jessie was very helpful helping me with my windshield wipers him and the young blonde lady have excellent customer service
  • GM
    Giovanna Manzi
    Feb 20, 2026
    5.0
    Needed new windshield wipers. I tried to do it myself, but couldn't. Clerk came outside in the cold and finished the job for me, politely and with no complaining. Would recommend to anyone.
  • TD
    Ted P. Delacourt
    Feb 10, 2026
    5.0
    Just had a great experience here. My kid has our old car at RIT. There was an issue with the battery so he took it there to get replaced. Turns out it was under warranty from AutoZone and they did everything for free. The tech was super helpful. Exactly what I was hoping for from 500 miles away.
  • VH
    Victor Hernandez
    Feb 3, 2026
    5.0
    I came in completely unaware of how to charge my battery. The staff helped immensely with disconnecting, testing, charging, and connecting my battery. I especially appreciated Ki’s help and his patience and friendliness, especially out in the cold. It really turned my day around!
  • FH
    Flipflop H
    Jan 22, 2026
    5.0
    Conner was wonderful! I needed Anti Freeze and he not only sold it to me he also put it in the unit. Great Customer service !! Thanks Conner!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Rochester, NY?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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