Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Henrietta in Rochester, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, NY or call us at (585) 334-3060.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
409 reviews
5 stars
261
4 stars
69
3 stars
27
2 stars
17
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Shelly, Abu, and Dylan for their exceptional service.
Efficiency
Several reviews highlighted quick service, particularly for battery replacements and other installations, with customers appreciating the fast turnaround times.
Mixed Experiences
While many had positive experiences, some customers reported inconsistent service quality, with a few mentioning unprofessional behavior and lack of knowledge from certain staff members.
Product Availability
Customers noted that the store generally had the parts they needed in stock, although there were instances of items being unavailable or issues with online orders.
Store Environment
Feedback indicated that the store was clean and well-stocked, but some customers mentioned a need for more staff to improve service efficiency.
- VBvictor bradleyNov 7, 20255.0Staff at AutoZone was very experienced knew that I was looking for was able to assist me with the parts I needed it and very very polite
- MTmaddison tobinOct 15, 20255.0Connor helped us with our oil change after buying all the wrong parts, he was determined to fix a filter getting stuck on and helped us at all means necessary. Super personable and knowledgeable and deserves a raise by 20000% whatever he’s making now.
- RRRyanOct 2, 20255.0I have had hit and miss service here but they finally seem to have their act together. Yesterday I came in for a battery change, it was by far the best experience I have had at any auto store. They diagnosed my issue, got me a new battery, installed in in less than 15 minutes and had me on my way. Whole process was easily less than 30 minutes. I wont go anywhere again for this service, great job guys.
- KCkris caswellSep 27, 20255.0Shelly replaced my car battery today at AutoZone, and I had the best service. She was very kind and knowledgeable. Highly recommend this place any day.
- DKDanusha KanagathayalanSep 26, 20255.0Great prices and wonderful staff. Shelly was very helpful and she also installed the wipers for me.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Rochester, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Rochester?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which well-known auto parts brands are available at this AutoZone location?
This AutoZone location carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact information for AutoZone Auto Parts in Rochester?
The store is located at 2199 E Henrietta Rd, Rochester, NY 14623. You can call them at (585) 334-3060 or email customer.service@autozone.com.
Can customers shop in-store or online at AutoZone Auto Parts?
Customers can shop both in-store and online. The store supports in-store shopping, curbside pickup, and online shopping with pickup options.
Are there any gyms near AutoZone Auto Parts where customers can workout before or after visiting?
Yes, nearby gyms include Monroe County CrossFit and East Ave. Barbell, which are great options for fitness enthusiasts visiting the area.
What nearby restaurants are close to AutoZone Auto Parts that customers might consider for a meal?
Chef King Henrietta, a Chinese and Asian fast-food restaurant, is located nearby and offers convenient dining options.
Which nearby places could customers visit for shopping or gardening services around AutoZone?
Henrietta Countrymax is nearby offering nursery, gardening, shopping, and pet services, making it a good stop for related needs.
How can customers use nearby places like the credit union or dry cleaners when visiting AutoZone?
Customers can conveniently visit Ever$Green Federal Credit Union for financial services or Julian's Dry Cleaners for professional dry cleaning services close to AutoZone's location.