Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1060 E Ridge Rd in Rochester offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
476 reviews
5 stars
284
4 stars
96
3 stars
35
2 stars
19
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond.
Service Speed
Several reviews highlighted slow service and long wait times, particularly when calling or during busy periods.
Product Availability
Customers noted that while the store often has the parts they need, there were instances of incorrect parts being provided or items being out of stock.
Professionalism
Feedback varied on professionalism, with some praising staff for their helpfulness, while others reported unprofessional behavior and lack of assistance.
Installation Services
Customers appreciated the free installation services offered for certain products, although there were complaints about inconsistent availability.
- ERElmer RodriguezNov 7, 20253.0Battery installation is free, but only if you purchase the battery in person at the store. Online orders do not qualify for the free installation, even if you select in-store pickup. There should really be a clear disclaimer about this on the website, because it’s easy to assume “pickup in store” would count. The staff were helpful once I got there, but it was frustrating to find that detail out the hard way.
- JCJason ColemanOct 1, 20255.0I wanted to recognize excellence in customer service! I was greeted by Ronnie close to closing time tonight with a part request. He had the part number in memory and had me out the door with a replacement in under 5 minutes. Your staff at this location are incredible. Thank you very much!!
- KPKaren PelcSep 24, 20255.0Staff always helpful
- JDJ DSep 22, 20255.0I would like to recognize the professionalism and helpful nature of Chris, he has helped is with several different issues and is always friendly, knowledge and really does go above & beyond... give the man a raise!!!
- JJJamieSep 6, 20255.0Every time I go I get what I need everything is so nice in accommodate good service if you need help they there to help you if you need to talk you can get it there with no problem it's very nice good service good prices the prices is the best you can never get no thin cheap on parts then Wilbur's thank you for Wilbur I recommend it to anyone that need parts to go to Wilbur's
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts offer for car batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing, and free battery recycling. They also sell replacement batteries for all makes and models.
Can Advance Auto Parts install windshield wipers purchased at the store?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase, although exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, Advance Auto Parts recycles used motor oil and batteries for free, with some exclusions potentially applying.
What are the hours of operation for Advance Auto Parts at 1060 E Ridge Rd, Rochester?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer in-store and curbside pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
Are there any discounts available at Advance Auto Parts?
Yes, Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
What nearby businesses are close to Advance Auto Parts at 1060 E Ridge Rd that customers might visit?
Nearby businesses include Family Dollar for shopping, UPS Access Point location for shipping needs, and Keenan's Restaurant for dining.
How can nearby gyms like Level Up Martial Arts or The Five Gym complement a visit to Advance Auto Parts?
Customers visiting these fitness centers nearby might stop by Advance Auto Parts to pick up automotive accessories or maintenance items before or after their workout sessions.
Is there a convenient location to ship or receive packages near Advance Auto Parts?
Yes, the UPS Access Point location nearby provides courier and delivery services, making it convenient for customers to combine shipping errands with their visit to Advance Auto Parts.