Brand Certified
Advance Auto Parts
4.2(485 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
1060 E Ridge Rd, Rochester, NY
14621, United States
Certified by Advance Auto Parts • Mar 01, 2026
(585) 342-3850
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/ny/rochester/1060-e-ridge-rd
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1060 E Ridge Rd in Rochester offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.2
485 reviews
5 stars
291
4 stars
97
3 stars
35
2 stars
19
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, with specific mentions of employees going above and beyond to assist.
Service Speed
Several reviews noted slow service and long wait times, particularly when calling or during busy periods.
Product Availability
Customers expressed mixed experiences regarding product availability, with some finding what they needed while others reported issues with incorrect parts or lack of stock.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
Communication Issues
Multiple customers reported frustrations with phone communication, including long hold times and unresponsive staff.
- JRJasmary RodriguezFeb 12, 20265.0I wanted to recognize excellence in customer service! I Always go to this location becuse of the Great Costumer Service But this Past Sunday I Walked In There And Was Greeted By a Young Man By The Name Of David. He was real helpful and no matter the situation that he was dealing with being alone at the store at the moment due to people calling in he kept his cordial attitude and took care of everyone with pleasure and kindness. I will like to thank that young man and let advance know they got a great person in that young man very respectful and Super Great Costumer Service. He Deserve To Be well compensated For Being so compassionate even do he was under the pressure of being the only one in store and having to deal with multiple person and there needs and attitudes. He was calmly letting us costumers know thst it was only him at the moment and that if we could spare him the time he will gladly make sure everyone leave out the door with whatever we came in for and with a smile. I believe he accomplished thst at least with me. So Last thing i will Say is Go David you rock!!!Keep Being athe Great Man You Are.
- IJI Am JackpotJan 19, 20265.0Great customer service. David went above and beyond to help me. Thanks David
- DBDavid BaconJan 13, 20265.0Very helpful and knowledgeable people working here
- WBWalter BeckerJan 11, 20265.0The store is clean and well organized, very kind and helpful associates at parts counters.
- TBTimothy BletskoDec 24, 20251.0Employe keeps hanging up on me for no reason.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Brand Certified Facts from Advance Auto Parts
Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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