Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3333 W Henrietta Rd in Rochester offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
184 reviews
5 stars
106
4 stars
41
3 stars
9
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, although there were notable complaints about poor service and unprofessional behavior from some employees.
Product Availability
Customers generally found that the store had the parts they needed, but there were instances of misleading information regarding stock and pricing.
Pricing Issues
While some customers appreciated competitive pricing, others reported instances of price gouging and discrepancies between advertised and actual prices.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported significant frustrations and negative interactions.
- WWWinnifusSep 26, 20254.0The workers are super helpful and made finding stuff very easy. The pricing is great for some items and terrible for others so that is something you got to watch out for.
- DSDrew StullAug 29, 20255.0Easy oil recycling and super nice to my toddler!
- HRHUMBERTO RAug 7, 20255.0Excelente
- KWKevin WuestJun 11, 20225.0Great customer service! Was greeted when I walked in. Very knowledgeable. What I needed wasn’t on the shelf but they went and found it in the back for me.
- CBCandi BlakeleyJan 27, 20194.0Good service with competitive pricing.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Rochester offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Can Advance Auto Parts install my car battery or windshield wipers?
Yes, they provide free installation of batteries and windshield wipers with purchase. Exclusions may apply.
Does the store provide any free services?
Yes, the store offers free battery testing, battery and wiper installation with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling.
What payment methods are accepted at Advance Auto Parts in Rochester?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.
What are the store hours for Advance Auto Parts at 3333 W Henrietta Rd?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Is curbside pickup available at Advance Auto Parts?
Yes, curbside pickup service is available at this location.
What nearby places can I visit before or after shopping at Advance Auto Parts?
You can visit nearby places such as Harbor Freight Tools for hardware supplies, China Buffet for dining, or Altitude Trampoline Park for recreation.
Is there parking available at the Advance Auto Parts store?
Yes, there is free parking lot access available at the store.
How can nearby Bank of America branches assist customers visiting Advance Auto Parts?
Nearby Bank of America branches can help customers with financial services such as ATM access or banking needs before or after visiting the store.