Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 527 Monroe Ave in Rochester offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
274 reviews
5 stars
168
4 stars
52
3 stars
27
2 stars
10
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were criticized for being rude or unhelpful.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with car-related issues, although there were instances of poor service and lack of assistance.
Store Operations
Customers reported issues with store hours and staff availability, including instances of the store being closed during posted hours and slow service due to insufficient staffing.
Product Availability
The store generally has a good inventory of parts, but some customers experienced difficulty finding specific items or had to return products that did not fit.
- ESEziekiel SmithDec 5, 20251.0Just walked out after waiting 15 mins for them to finish 1 of 5 customers, the staff working on 12/5/25 at 4:30pm are very slow. I left and went to autozone 7 mins away.
- DLDoobie LoveOct 15, 20255.0I have been to advanced auto many times. Although I don't own a car, these guys rock, they go on above customer service. I've been there many times to have cars checked out for engine lights and motor oil. To help my family with their cars
- CMCharmain MorrisonSep 22, 20254.0The neighborhood is a bit sketchy but the service was amazing
- THTammy Haley-AdamsAug 16, 20255.0When I got out of work Saturday morning, my car was dead. I got a jump and was told to immediately get a battery. I went to two different businesses with no luck. When I got to Advance Auto Parts I was still skeptical. Bill T. came out a hero and took my old battery out in 2 secs and put in a new battery. You guys saved the day.
- LHLee HMay 7, 20194.0Staff was very helpful! Nice experience
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts does Advance Auto Parts at 527 Monroe Ave offer?
They offer automotive aftermarket products like car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide any free services with purchases?
Yes, they offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, and free starter and alternator testing at most locations.
Can I get my car battery tested and installed at Advance Auto Parts?
Yes, battery testing and free installation with purchase are available, plus they will recycle your old battery for free.
What are the store hours for Advance Auto Parts at 527 Monroe Ave?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Do you offer curbside pickup or other shopping options?
Yes, Advance Auto Parts offers curbside pickup, in-store shopping, and online ordering with in-store pickup available in about 30 minutes.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they will recycle used motor oil and batteries for free, although exclusions may apply.
Are there nearby dining options where I can eat before or after visiting Advance Auto Parts?
Yes, nearby restaurants include Sol Burrito, Aguilera's Authentic Mexican Food, Master Falafel, Little Caesars Pizza, and Jamaican Spice, offering a variety of cuisines like Mexican, Middle Eastern, pizza, and Caribbean.
Are there nearby stores where I can shop besides Advance Auto Parts?
Yes, nearby stores include Family Dollar and Dollar General for discounts, Pet Supplies Plus for pet needs, and Aspenlieter for appliances and retail items.
Where can I find nearby places to relax or enjoy a drink after shopping at Advance Auto Parts?
Nearby bars and pubs include The Avenue Pub, Yager’s Pub, Charlie’s, The Sports Page, The Scotch House Pub, Acme Bar and Pizza, and The Red Cup, offering a variety of atmospheres for relaxation.