Brand Certified
Advance Auto Parts
4.2(226 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
1614 Penfield Road, Rochester, NY
14625, United States
Certified by Advance Auto Parts • Mar 01, 2026
(585) 586-8569
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/ny/rochester/1614-penfield-road
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1614 Penfield Road in Rochester offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.2
226 reviews
5 stars
142
4 stars
42
3 stars
15
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of parts and products available, often finding what they needed in stock.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude staff and poor customer service in some instances, leading to a mixed overall experience.
Pricing Issues
Some customers expressed concerns about pricing, mentioning that certain items were more expensive compared to competitors, and issues with honoring online prices in-store.
- MSmian saladeen5 days ago5.0Employees are always helpful and friendly. Great prices and convenient location.
- GSGail StreeterFeb 20, 20265.0Cordell went out of his way to offer us assistance. He shared his knowledge and helped us with a purchase.
- BJBruce JohnsonFeb 13, 20265.0Stopped in for a new battery for my car key fob. Employee was very helpful and went above and beyond. He installed the battery for me and took the time to show me how to do it so I could install a new battery in my 2nd key fob! Thank you for the great service!!
- SSStew SFeb 12, 20265.0I needed a rear window replacement wiper blade for my SUV. I had gone to a competitor auto part store closer to home and got horrible service and left angry. At this store the employee was helpful, pleasant and efficient. He installed the replacement blade for me quickly. I should have just gone here where I have always gotten good service.
- DHDave HaightFeb 6, 20265.0Always friendly and have what I need. Perks are a nice bonus also!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts at 1614 Penfield Road offer?
Advance Auto Parts offers new automotive aftermarket products including batteries, oil filters, brakes, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Can Advance Auto Parts install my new car battery?
Yes, they offer free battery installation with purchase at most locations, including the 1614 Penfield Road store.
Does this location offer services like battery testing or engine code scanning?
Yes, free battery testing, engine code scanning, starter and alternator testing, and free battery and oil recycling are available at most locations.
Does Advance Auto Parts recycle used car batteries and motor oil?
Yes, they recycle used batteries and motor oil for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 1614 Penfield Road?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.
Do you offer curbside pickup or in-store shopping?
Yes, this location offers curbside pickup and in-store shopping for customer's convenience.
What payment options are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Are there any nearby places I can visit along with Advance Auto Parts on Penfield Road?
Yes, nearby you can visit Martial Arts America for fitness classes, US Post Office for mailing needs, and Wonderland Comics for comic books and gifts.
How can the nearby US Post Office help me during my visit to Advance Auto Parts?
If you need to send or receive packages or handle mail, the nearby United States Postal Service locations make it convenient to combine errands with your auto parts shopping.
Is there a place to grab food close to Advance Auto Parts?
Yes, there is a Subway sandwich shop nearby where you can get a quick meal before or after your visit.
Brand Certified Facts from Advance Auto Parts
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