Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Riverhead area, turn to Safelite AutoGlass . Those in central Riverhead or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 222 W Main St, Safelite AutoGlass Riverhead repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
212 reviews
5 stars
135
4 stars
19
3 stars
8
2 stars
4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their ability to complete jobs quickly and correctly.
Scheduling Issues
Numerous reviews mentioned problems with scheduling, including no-shows, last-minute cancellations, and difficulties in reaching customer service.
Communication
Customers expressed frustration with poor communication regarding appointment confirmations and updates, often leading to confusion and dissatisfaction.
Mixed Experiences
While many reviews were positive about the service received, there were significant complaints about unprofessional behavior from office staff and unresolved issues post-service.
- WJWarren Jensen2 days ago5.0Easy to schedule and good quality work with great communication. They checked all the boxes from start to finish.
- ARAdam Robbins4 days ago1.0They never showed up for the appointment to fix my windshield and it’s impossible to call and reach someone — you can only get a useless AI agent
- KNKimRenee Nelson6 days ago5.0Every time I’ve used Safelite over the years, the service has been excellent and my windshield repairs have held up well.
- RJRosay JimenezJan 16, 20263.0Terrible company. Had an appointment was called for the third time to reschedule since my part isn't there! I returned call and no one answers. Update: My call was returned my appointment remained. I appreciate customer service helping me out as my crack on my windshield is getting bigger.
- PMPhyllis MarshallJan 7, 20265.0Excellent service and customer care. Windshield replaced and calibrated quickly. Eric, my tech, explained all the necessities to me. I only use this company.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass offer in Riverhead?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, back/rear glass replacement, side glass replacement, and windshield wiper replacement.
Where is Safelite AutoGlass located in Riverhead?
Safelite AutoGlass is located at 222 W Main St, Riverhead, NY 11901, USA.
What are the operating hours of Safelite AutoGlass Riverhead?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Does Safelite AutoGlass require appointments for service?
Yes, Safelite AutoGlass requires appointments and offers contact-free service options.
Which payment methods are accepted at Safelite AutoGlass?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, or Visa.
Does Safelite AutoGlass in Riverhead provide mobile glass repair services?
Yes, Safelite offers both in-shop and convenient mobile auto glass repair and replacement services in Riverhead.
Is there a warranty on the windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty ensuring safety and reliability.
What nearby attractions can I visit when I come to Safelite AutoGlass?
Near Safelite AutoGlass, you can visit Escape Zone LI Riverhead, an amusement park with escape rooms, or enjoy a meal at Spicy's Bbq restaurant.
Are there convenient places to get insurance assistance near Safelite AutoGlass?
Yes, Lighthouse Insurance is located nearby, allowing you to easily handle insurance matters relating to your auto glass repairs.
If I need to withdraw cash before my Safelite AutoGlass appointment, where can I find an ATM nearby?
You can use the PNC Bank ATM near Safelite AutoGlass for convenient cash withdrawal.