Eagle Kia of Riverhead

4.5
932 reviews

About

Kia DealerCar DealerAuto Repair ShopUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Discover your next vehicle at Eagle Kia of Riverhead. New & pre-owned cars, parts, service, financing. New ownership!

Details

  • DeliveryAvailable
  • Requires appointmentNot available

Location

Eagle Kia of Riverhead
1320 Old Country Road, Riverhead, NY
11901, United States

Hours

Reviews

4.5
932 reviews
5 stars
772
4 stars
32
3 stars
11
2 stars
17
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, contributing to a positive car-buying and service experience.

Efficiency

Numerous reviews highlighted the quick and efficient service provided during both the car buying and maintenance processes.

Mixed Experiences

While many customers had positive experiences, some reported issues with service delays and communication, indicating inconsistency in service quality.

Sales Experience

Customers appreciated the no-pressure sales approach and the professionalism of sales staff, particularly mentioning specific salespeople for their helpfulness.

Service Quality

The service department received high marks for thoroughness and customer care, although there were a few negative experiences reported regarding service follow-up.
  • JV
    Joshua Vargas
    3 days ago
    2.0
    I really wish I could give my experience 5 stars but I can’t. I went in for an oil change and it was great! It was free since it was my first one which I didn’t know! That part was a 5/5 but… they offered a free car wash and I was hesitant because I didn’t want my car going through a machine since it would cause swirly marks and scratches. They reassured me that they hand wash the cars. So obviously I said yes. When I drove my car home my heart sunk. My outdoor light revealed swirly marks all over my car…. My car is brand new and I’ve never gone through a car wash for this exact reason!!!! I don’t understand why I would be lied to or maybe they did hand wash it and their equipment is very cheap and scratches cars, but it’s crazy. It seems like it was a car wash though because the front and rear bumpers were not cleaned at all which probably means it was a machine? Anyways, I love this dealership, the salesmen are great, but my service experience wasn’t great. Again very nice staff, but now I have swirly marks on a 2025 car which can only be fixed with paint correction or buffing, which I shouldn’t have to deal with….. I literally had no problem with not getting a car wash. I would’ve been happy walking away with a dirty car with no swirly’s. I hope someone can make this right, but I don’t know how I can trust anyone when the damage was already done. Again maybe it was truly hand washed, but why is a car dealerships equipment scratching my brand new car?
  • FS
    Fred Schneider
    Jan 1, 2026
    5.0
    I bought a new Tellaride,it was a great experience Jay my sales representative. was great,the whole staff was great,and I really love the car.i recommend them to everyone, Thank You EAGEL Kia.
  • SS
    steph
    Dec 31, 2025
    5.0
    my experience at eagle kia was great. my sales person jay was amazing and extremely helpful he was able to make the process quick and easy without me having to spend hours waiting around which i greatly appreciated. after bad experience with other dealers i’m happy i chose eagle kia to get my car from!!
  • CC
    Colin C
    Dec 31, 2025
    5.0
    This is a no BS dealer. I called asking about an EV9, they got back to me immediately with their best possible offer, and within hours the process was underway. Shoutout to Matthew, Steven, and Alex for making this a seamless and enjoyable transaction.
  • MS
    Matt Simon
    Dec 30, 2025
    5.0
    Chris at Eagle KIA made the car buying process what it should be: quick, efficient and straightforward. Called him at 12pm and was able to get the car by 5pm.

Frequently Asked Questions About Eagle Kia of Riverhead

What types of vehicles are available at Eagle Kia of Riverhead?

Eagle Kia of Riverhead offers new and pre-owned vehicles, including a variety of Kia models.

Where is Eagle Kia of Riverhead located?

It is located at 1320 Old Country Road, Suite 1, Riverhead, NY 11901.