Monro Auto Service and Tire Centers

4.5
780 reviews
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Business Details

512 Columbia Turnpike, Rensselaer, NY
12144, United States
(518) 477-7868
https://locations.monro.com/ny/east-greenbush/512-columbia-turnpike

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
512 Columbia Turnpike, Rensselaer, NY
12144, United States

Hours

Reviews

4.5
780 reviews
5 stars
647
4 stars
32
3 stars
12
2 stars
10
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like John and Mike for their exceptional service.

Efficiency

Numerous reviews noted quick service times, with many customers being in and out in under an hour for various services.

Professionalism

While many reviews commended the professionalism of the staff, some customers reported unprofessional behavior and poor communication, indicating inconsistency in service quality.

Trustworthiness

Several customers expressed trust in the honesty and integrity of the service provided, although there were also complaints about upselling and overcharging.

Mixed Experiences

Feedback varied significantly, with some customers having excellent experiences while others reported serious issues with service quality and communication.
  • SL
    Sabrina LacoyLacoy
    4 days ago
    5.0
    The staff was amazing. First time I went to an auto shop and they didn’t try to over charge me. I was impressed with my service. I will be going back to get all my car services done. Thank you
  • EH
    Eugene Heslin
    6 days ago
    5.0
    Pleasant, communicative, updated me regularly, provided a good service
  • FF
    Funi Faro
    Jan 31, 2026
    1.0
    Really disappointed in the longevity of repairs. Guys were nice at time of service but they must use cheap parts. I had a complete brake job over $1200. Didn't even last a year and I don't drive a lot. This was supposed to be under warranty but I was told I'd still need to pay for labor (which I didnt have). These parts should have lasted several years and they made it 10 months. I live on social security and had no choice but to drive my car in a very unsafe condition. Will not return. Also corporate did not care.
  • CL
    Christine Liebenau
    Jan 30, 2026
    5.0
    In below 0 wind chills, my car needed a new battery, but no one in the area could help me because the fuse box was located over the battery. Monro in East Greenbush was happy to help and had me in and out in less than an hour with no appointment. John and staff were so friendly and helpful.
  • MS
    Marcia Steinbach
    Jan 30, 2026
    5.0
    I had come in for an oil change and they told me my battery was low. ( which I already knew and was planning on getting a battery soon) They gave me a good deal so I had them put the battery in. They were very fast and efficient.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers offers comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Monro Auto Service and Tire Centers?

Monro Auto Service and Tire Centers is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Monro Auto Service and Tire Centers

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