Monro Auto Service and Tire Centers

4.5
758 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
512 Columbia Turnpike, Rensselaer, NY
12144, United States

Hours

Reviews

4.5
758 reviews
5 stars
625
4 stars
33
3 stars
12
2 stars
10
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like John and Mike for their exceptional service.

Timeliness

Several reviews highlighted the quick service and efficiency, with many customers appreciating the fast turnaround for repairs and inspections.

Trustworthiness

Customers expressed trust in the garage, noting that they did not feel pressured into unnecessary repairs or upselling.

Mixed Experiences

While many had positive experiences, several reviews reported issues with service quality, including misdiagnoses and poor communication.

Pricing Concerns

Some customers felt that prices were higher than expected and reported instances of being charged for unnecessary services.
  • TA
    Terrence Atwater
    6 days ago
    5.0
    The East Greenbush shop was great. Walk-in with no appt. They got me in quickly for an oil change before travel. Courteous. Quick. Also pointed out how mice / squirrels had actually made a bit of a nest under the engine over and be need to keep them out. Great visit. Much appreciated.
  • EW
    Eileen Washor
    Nov 13, 2025
    4.0
    They are honest and I trust their judgment when it comes to cars. They know their stuff too.
  • CF
    Catherine Fairweather
    Nov 7, 2025
    5.0
    They fixed a mysterious clanking, did a quick oil change, and were friendly and professional. I really appreciated the clear explanations of my car’s issues. Highly recommend!
  • PD
    Paul Derouville
    Nov 6, 2025
    5.0
    Called monro for a tire puncture. No appointment. John said to come right in and he will get it all solved. Went in and that is exactly what happened. Reasonable price for good recommended tires. And the service tech(chris) I think got it done In less then 25 minutes. Thank you
  • SM
    Sabrina McGinty
    Oct 29, 2025
    2.0
    I walked in on a Sunday to schedule work on my vehicle for later that week, I needed new rotors and an inspection. I asked that my car be ready by noon on Thursday, as I was going out of town that afternoon for over a week. I was told ny tje person at the desk he would make a notation to have it be the first that day. I dropped my car off on Wednesday at 4:30. Again I stated I would be heading out of town and needed it completed by noon the following day. Again I was told by the person at the desk, no problem, they would let the mechanic know. On Thursday I recieved a call from the mechanic at 11:50 am to go over what needed to be done and was quoted $1,300. When I stated that I was assured the car would be ready by noon, he informed me that no one share that information with him or he would have had it completed by then. I approve the completion of the work, but would not be able to pick up the car until the end of the following week. When I collected my car a week later the total was $1,700 which was significantly more than I was quoted. I have noticed the service at this location has declined in the past 6 months. As a result, I have decided to begin going elsewhere as my family jas been very disappointed in our recent service experiences.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers offers comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Monro Auto Service and Tire Centers?

Monro Auto Service and Tire Centers is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.