Mavis Discount Tire

Reviews

• MM

  matt Muller

  2 days ago
  5.0
  Came in on a Sunday when nobody else was open, and the guys were super accommodating and help me with everything I needed. Great customer service and overall pleasant experience
• SS

  Stuart

  6 days ago
  5.0
  Exemplary, CS. Owen curtious with a smile. Louis, extremely efficient. Completed 1 Dismount/ mount/ balance. Vehicle ready at the door less time than some restaurant orders. Bal is smooth, total drive is now restored. Handles flawless.! Highly recommended
• NN

  NocturnalWyvern

  Dec 30, 2025
  2.0
  The rude service at this tire shop was appalling. When I asked the man what he meant by his vague question “was the car on the road?” after arriving, he became agitated and hostile, saying, “I was just asking LIL MAN.” And got given the brow, i don’t understand what their issue is and I won’t return to this shop.
• MR

  Matt R

  Dec 11, 2025
  1.0
  DO NOT GO HERE…PLEASE READ BELOW: My girlfriend, a 25 year old female, went in for four tires and an alignment. She got there at 8:15am and was out at 9:20am. Having run multiple Firestone stores and been the service director at two local car dealerships, I knew there was no way both of these jobs were completed in that short of a time. I asked her if she was given a printout of the alignment, as is standard practice for any repair shop, and not shockingly, she said she wasn’t. I went in later in the day and asked for a reprint of the alignment. They said “the system wouldn’t let them pull old alignments up”. Again, having used the same Hunter alignment machine they use at all of the shops I ran, I knew this was a complete lie. I offered to go into the shop and pull up the alignment history myself, and they hesitantly agreed to let me. I pulled up all of the alignments from that day, and her vehicle wasn’t listed. The manager said “they don’t always put the date in”, which again I knew was completely ridiculous, but I said okay let’s search by the VIN number of the car since that has to be entered in order to pull up the alignment specs for the vehicle. Again……NOTHING. Not only did they rip her off for $130 for an alignment they never performed, the manager continued to tell me I was wrong and he didn’t care if it showed up in the computer, they did it. He continued to give me an attitude and said he would do the alignment right then since he knew he couldn’t lie his way past me, but I declined. He then said he would refund the alignment, again because he had no lies left, but I said I would take it up with the corporate office. After a week and the district manager saying he would call me by the end of the day yesterday, I’ve still heard NOTHING. DO NOT SEND FEMALES IN HERE ALONE. DO NOT GET AN ALIGNMENT. THEY’RE CHARGING YOU FOR IT AND NOT DOING IT.
• SS

  Sharlene Benedict (Sharzan)

  Dec 7, 2025
  1.0
  Had my car of hours and did not put the tires on. I had a 9am appointment, told the cashier that I would drop it off before then as I had an appointment to attend and that I would be back in the afternoon to pick it up. He said that was fine and to put my keys through the drop box. I got a call later the same day to confirm my appointment at which time I restated that I would be dropping my car off and picking it up later. He told me to leave the keys in the drop box as well. Morning came and there were no envelopes available to write on but figured that would be ok since I had the appointment booked already. To my surprise the "drop box" was just a slot and my keys dropped straight to the floor. Still figured it was OK. Kept checking my phone in case there was a call and nothing. Got dropped off to pick up my car just before 1pm and it has not moved from where I parked, and I can tell that the tires are not new. Took the clerk 15 minutes and still could not locate my paperwork. The same person who made the appointment finally came in and said that the manager found the keys on the floor when he opened but because there was not a slip, they did not know what it was for. Really? You could not match the key with the car sitting in your parking lot nor could you hit the unlock or panic buttons to see which car it was. You could not take the plate and enter it into your system. Or even better see that you had an appointment and match that to the car? Or call the person whose appointment you do not have a car to match it to. So, I let them know that they told me to put the keys through the slot, not once but twice and there was no slip because there are none available and pointed out that there still was none available. Was told it would be a while before they could get the car in now because they were busy. You had my car for hours, made me get a ride to drop it off, another ride to pick it up and ruined my entire day for nothing because at that point I was already late for another appointment. I left in near tears because I was so frustrated by the entire interaction. No care was given to the fact that I was inconvenienced for no service because no one could use common sense to see there were no slips and to match a set of keys to the car sitting there and the appointment that was made. NEVER going back nor recommending them to anyone.

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