Enterprise Rent-A-Car

4.3
389 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Queensbury, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Queensbury location today.

Location

Enterprise Rent-A-Car
676 Upper Glen St., Queensbury, NY
12804, United States

Hours

Reviews

4.3
389 reviews
5 stars
286
4 stars
36
3 stars
13
2 stars
12
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and professional, with several specific mentions of individual employees providing exceptional service.

Cleanliness

While most reviews highlighted clean and well-maintained vehicles, there were a few complaints about dirty cars, including one instance of finding drugs in a rental.

Efficiency

Customers frequently noted the quick and easy rental process, with many expressing satisfaction with the speed of pick-up and drop-off.

Reservation Issues

Some customers reported problems with reservations, including issues with vehicle availability and strict requirements for documentation.

Overall Experience

The majority of reviews reflected a positive overall experience, with many customers expressing a willingness to return and recommend the location.
  • VM
    Victoria Manley
    1 day ago
    1.0
    Why do the taxes and fees add up to be more than the rental itself? Over $700 a week for a mirage… I work for a rental agency down south… and let me tell you, we would NEVER rob people like that!!! You can’t advertise the car as $250 a week… but once you reserve it it jumps to $700.06???? FOUR HUNDRED DOLLARS IN TAXES??? this is actually a joke
  • NS
    Norman Stegen
    Nov 7, 2025
    5.0
    Totally professional and courteous service, particularly the transport between the office and the service area!
  • LH
    Lexi Helms
    Oct 29, 2025
    5.0
    The staff was helpful and the rental was beautiful! Thank you so much for everything!!!
  • JP
    Jessica Pakatar
    Oct 18, 2025
    5.0
    The customer service that I received at the Queensberry, New York location was excellent! The car that I rented was very comfortable and clean. I have only good things to say, and I plan to rent from that location again.
  • KC
    Katie Childers
    Oct 7, 2025
    5.0
    I love this Enterprise location. I travel frequently & they make the process super smooth. They help people get on the road fast as possible. I recommend online check-in. I walked in last week & they just handed me the keys to the car already waiting up front. Sometimes clients get a little hung up trying to show proof of insurance payment, but the staff even help them navigate the phone tree with their agency to get the green light. Also, awesome fleet of very new cars from sedans to trucks is the cherry on top of the customer service. Cheers all!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Queensbury, NY?

Enterprise Rent-A-Car is located at 676 Upper Glen St., Queensbury, NY 12804.

What are the business hours for Enterprise Rent-A-Car Queensbury?

The location is open from 8:00 AM to 6:00 PM Monday through Friday, 9:00 AM to 1:00 PM on Saturdays, and closed on Sundays.