Business Details
About
Auto Repair Shop
M-Spec Performance is an independent auto repair shop specializing in European makes such as BMW, Mercedes Benz, Audi, Volkswagen, Mini, Porsche, Volvo, and Land Rover. Our team of factory trained and certified automotive professionals are here to help with all of your automotive needs. Our facility is fully equipped to handle regular factory maintenance to large service and repair work. For peace of mind, we offer a 3 year / 36k mile warranty on all of our work.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
628 reviews
5 stars
558
4 stars
25
3 stars8
2 stars5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, particularly highlighting Jason and Calvin for their exceptional service.
Communication
Many reviews noted excellent communication throughout the service process, including updates via text and detailed explanations of repairs.
Quality of Work
The shop received high marks for the quality of repairs and diagnostics, with many customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Honesty and Transparency
Customers appreciated the honest assessments and transparent pricing, with no pressure to undertake unnecessary repairs.
Efficiency
Several reviews mentioned quick turnaround times for services, although some noted occasional delays.
- EPE. P.6 days ago1.0Heard great things about this repair shop online and thru word of mouth. Unfortunately, their customer service is terrible. I called last week seeking advice on a repair needed for my vehicle. After speaking with the rep for a few minutes, they gathered my contact info and assured me I would get a call back. I never got a call back! I followed up one more time speaking with a different rep and leaving my contact info again, assured I would get a call back but it has now been over a week and no one has reached out yet. Not the review I was hoping to leave but this is an actual and honest experience.
- SCSantoro CartierNov 5, 20255.0Great team …great people..great service…great experience…Wouldnt trust anyone other than them to work on my Porsche…They are fair and honest…Here in NYC honest mechanics are hard to come by..Im glad I found these guys..Thank you Liz and your whole team!!!!!!! Much love.
- MLMoises LlenasNov 3, 20255.0Took my X3 M40 to get the transfer case serviced. Jason was honest and helpful from start to end. The techs took their time to listen and go for a ride to check what I was concerned about. What really stood out is instead of trying to upsell and get the most out of me. Jason preferred to defer a job until we were sure that my first issue was fixed. Will definitely be going back and will recommend Mspec to anyone that needs some good work done.
- RRRmikeOct 31, 20255.0Awesome experience! They fit me in for an oil change on super short notice, which was a lifesaver. The technician was great—really careful and respectful with my BMW M5, and everything was done super cleanly. You can tell they take pride in their work. Fast, friendly, and professional—definitely my go-to spot from now on!
- JAJay AlfonzoOct 29, 20255.0I brought my Alfa Romeo Stelvio for stuttering issues with my transmission and the service was amazing. They also noticed a leak in my water pump and hoses which they addressed as well. Jason was extremely helpful and very knowledgeable. He consulted with my warranty company and was able to get them to cover the approved parts when they initially tried to deny my claim. My car was returned to me in immaculate condition and running great! They also sent me pictures and videos which helped ease my concerns, knowing my car was in great hands. The Alfa Romeo service center couldn’t even compare to the customer service and quality care I received from M- Spec. They definitely made me a lifetime customer!
Frequently Asked Questions About M-Spec Performance
What types of vehicles does M-Spec Performance specialize in servicing?
M-Spec Performance specializes in European makes including BMW, Mercedes Benz, Audi, Volkswagen, Mini, Porsche, Volvo, and Land Rover.
What are the operating hours of M-Spec Performance?
M-Spec Performance is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does M-Spec Performance offer any warranty on their repairs?
Yes, they offer a 3 year / 36,000 mile warranty on all their work.
Is there wheelchair accessibility available at M-Spec Performance?
Yes, M-Spec Performance has a wheelchair accessible entrance, parking, and restroom facilities.
What forms of payment are accepted at M-Spec Performance?
They accept debit cards and mobile NFC payments, and do not require cash only.
Does M-Spec Performance require appointments for services?
No, appointments are not required to receive service at M-Spec Performance.
Where is M-Spec Performance located?
M-Spec Performance is located at 69-80 73rd Pl, Queens, NY 11379, USA.
What nearby automotive services can customers find near M-Spec Performance?
Nearby automotive services include Essential Auto Care, The Tire Place, and Glendale Auto Tech, providing additional repair, parts, and tire services.
What nearby transportation options are available for customers visiting M-Spec Performance?
Customers can use Glendale Station train station or services like Four Ones Car Service and Always Ready Taxi for convenient transportation to and from M-Spec Performance.
Are there places to eat or shop near M-Spec Performance if I want to grab something before or after my service?
Yes, nearby you can find Emir Halal for dining and Decorastore for shopping, offering options to enjoy before or after your visit.