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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(399 reviews)

Business Details

218-30 Hillside Avenue, Queens Village, NY
11427, United States
(718) 465-0200

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Queens Village, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Queens Village location today.

Location

Enterprise Rent-A-Car
218-30 Hillside Avenue, Queens Village, NY
11427, United States

Hours

Reviews

4.0
399 reviews
5 stars
240
4 stars
58
3 stars
22
2 stars
9
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising staff for being helpful and professional, while others report rudeness and unprofessional behavior.

Vehicle Condition

Several customers noted issues with the cleanliness and condition of the vehicles, including unpleasant odors and maintenance problems.

Reservation Issues

Many reviews highlight problems with reservations, including cars not being available despite prior bookings and unclear communication about requirements.

Staff Performance

While some staff members received high praise for their service, others were criticized for lack of knowledge and poor customer interaction.
  • NB
    Nii-Allotey Brew-Hammond
    Feb 25, 2026
    5.0
    Very satisfied with the service provided. Receiving credit for returning vehicle after the NYC blizzard was quite a relief. Kudos to the Manager.
  • AK
    aboriginal king
    Feb 22, 2026
    5.0
    The staff were just all around the board great from being professional and polite as well as informative on how to handle little issues that arose
  • AL
    Andrew L
    Dec 7, 2025
    5.0
    Making a reservation and pick-up are easy. Good customer service. Vehicles are clean.
  • RR
    Randy Ricks
    Nov 25, 2025
    5.0
    My last experience with enterprise was great no issues with my car rental experience
  • DD
    Duke
    Nov 11, 2025
    2.0
    That’s lady almost make me miss my flight By refusing to take the car key because it’s not time to open yet,Thus I have to wait until 8:30 am to give the car key ,even I already put the car in the parking garage she don’t even take time to talk to me ,I told her I’m going to miss my flight,she gave attitude like who cares in my knowledge I think rental car have a Specific spot to drop car keys in case they’re not open .the worst she can just take the key instead give me attitude.you guys if you going to travel after don’t go there you will miss your flight.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Queens Village?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Queens Village?

The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Geo coordinates
  • Legal business name
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  • Phone number
  • Official website
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