Customers consistently praised the sales team for being friendly, knowledgeable, and accommodating, with many highlighting specific salespeople like Eric, Dave, and Peyton for their exceptional service.
Communication
While many reviews noted excellent communication from sales staff, some customers experienced issues with follow-up and responsiveness, particularly regarding vehicle availability and service appointments.
Vehicle Condition
Several customers reported dissatisfaction with the condition of vehicles upon delivery, mentioning issues like lack of detailing and unaddressed repairs.
Customer Service
Overall, the dealership received positive feedback for customer service, with many customers expressing satisfaction with their experiences and willingness to return.
BC
Brian Chamberlin
6 days ago
5.0
My daughter purchased a used car and just wasn’t happy with it. She discussed this with the dealership and they were able to assist her in getting into a used Bronco that she absolutely loves. All of the reps she dealt with were super helpful. We have purchased numerous new cars from Bob Johnson’s in Pulaski and will be life long customers!!! Can’t go wrong with Bob Johnson!!!
EW
Emily Wejko
Jan 4, 2026
5.0
I would recommend everyone to go there. They worked with us and got me a great deal on my Ford Explorer. Thank so much to Dave who really did n awesome job and was so nice to us. Thanks again
AR
Andrew Reeves
Dec 29, 2025
5.0
Was looking for a used van and ended up with a great deal on a new 2025 van. No high pressure. The salesperson from the Chevy dealership was able to walk over to the Ford dealership and sell me a new Ford van instead of the used one at the Chevy dealership. I originally was interested. Great teamwork! Totally service oriented best dealership I've worked with.
SD
Savannah Marie Drake
Dec 27, 2025
5.0
My Husband and I went to bob johnson in Pulaski to look at newer SUV for me. Eric was our salesman. He was wonderful! So full of life. He kept us updated on every part of this process. I ended up with my dream SUV. I’m so beyond happy! So thank you Eric for going above and beyond for us, as no one else would even help us!! Your amazing!
RC
Rob Cook
Dec 22, 2025
5.0
Very pleased with the service and my experience with the team there. Thank you, it was worth the 3 1/2 hr drive.
Bob Johnson Ford is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Bob Johnson Ford located?
Bob Johnson Ford is located at 84 Caprara Drive, Pulaski, NY 13142, United States.
How can I contact Bob Johnson Ford?
You can contact Bob Johnson Ford by phone at +1 315-509-9386 or visit their website at https://www.bobjohnsonford.net/.
What types of vehicles does Bob Johnson Ford sell?
Bob Johnson Ford sells Ford cars and trucks, as well as used cars and used trucks. They also offer car financing and loans.
Does Bob Johnson Ford have a social media presence?
Yes, Bob Johnson Ford has a Facebook page available at https://www.facebook.com/106717504725796.
Are there any related automotive services near Bob Johnson Ford?
Yes, nearby automotive services include Bob Johnson Used, Bob Johnson Tire Shop, Bob Johnson Ford Service, and the Ford Service Center, which offer used cars, tire services, and automotive repairs.
Where can I find more car dealers near Bob Johnson Ford?
Nearby car dealers include F. X. Caprara Ford, Bob Johnson Chevrolet, F.x. Caprara Chevrolet-Buick, and Audio Arsenal LLC, providing additional options for cars and automotive parts.
What local businesses could I visit for shopping or dining near Bob Johnson Ford?
Close to Bob Johnson Ford, you can visit Keith FX Caprara Ford for shopping, Ponderosa Steakhouse for dining, and Big Lots or Real Deal's Dollar Store for discount shopping.
Is there any lodging nearby Bob Johnson Ford for visitors?
Yes, the Red Carpet Inn hotel and motel is nearby, providing convenient lodging options for visitors to Bob Johnson Ford.
What community or recreational places are near Bob Johnson Ford that I might explore?
Nearby community and recreational spots include Second Chance Ministries - UPC of Pulaski N.Y., Twins Recreation for boat service and repair, and Salmon Acres, a fishing charter and educational camp.