Customers frequently praised the sales team for their friendliness, knowledge, and willingness to help, with many mentioning specific salespeople who provided exceptional service.
Communication Issues
Several reviews highlighted problems with communication, including lack of follow-up and misinformation regarding vehicle availability, leading to frustration for some customers.
Vehicle Preparation
Multiple customers reported that vehicles were not properly detailed or prepared for pickup, which detracted from their overall satisfaction.
Customer Service
While many customers had positive experiences with the sales team, there were complaints about post-sale service and responsiveness, particularly regarding repairs and follow-up.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their purchases and indicated they would return for future vehicle needs.
AA
Allen aubin
Nov 15, 2025
5.0
Eric plumpton went above and beyond for my family we have bought a new and used truck from him always return your calls and follows through with what he says. Great service.
HN
heather nickolas
Nov 14, 2025
5.0
Gary was thorough, efficient and genuinely kind and professional. Thank you for a great experience! I love my Ford but don't tell my son, I'm a Chevy girl lol
MF
Mark Frickman
Nov 5, 2025
1.0
You can’t get any answers on advertised vehicles and when you finally do they are not available!
False advertising to say the least
KB
Kyle B
Nov 3, 2025
5.0
Great experience. Worked with Eric who made every effort to take into account exactly what I wanted in a vehicle and helped me pick out the right one for me. No issues and prompt service.
AH
Ann House
Oct 22, 2025
3.0
I am giving them a 3 star rating. Sale rep was worried about his personal life and in a rush. He was eating while speaking w me. Its very rude to speak to someone with food in your mouth. Everything felt rushed. I do however love my new car.
Bob Johnson Ford is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Bob Johnson Ford located?
Bob Johnson Ford is located at 84 Caprara Drive, Pulaski, NY 13142, United States.
How can I contact Bob Johnson Ford?
You can contact Bob Johnson Ford by phone at +1 315-509-9386 or visit their website at https://www.bobjohnsonford.net/.
What types of vehicles does Bob Johnson Ford sell?
Bob Johnson Ford sells Ford cars and trucks, as well as used cars and used trucks. They also offer car financing and loans.
Does Bob Johnson Ford have a social media presence?
Yes, Bob Johnson Ford has a Facebook page available at https://www.facebook.com/106717504725796.
Are there any related automotive services near Bob Johnson Ford?
Yes, nearby automotive services include Bob Johnson Used, Bob Johnson Tire Shop, Bob Johnson Ford Service, and the Ford Service Center, which offer used cars, tire services, and automotive repairs.
Where can I find more car dealers near Bob Johnson Ford?
Nearby car dealers include F. X. Caprara Ford, Bob Johnson Chevrolet, F.x. Caprara Chevrolet-Buick, and Audio Arsenal LLC, providing additional options for cars and automotive parts.
What local businesses could I visit for shopping or dining near Bob Johnson Ford?
Close to Bob Johnson Ford, you can visit Keith FX Caprara Ford for shopping, Ponderosa Steakhouse for dining, and Big Lots or Real Deal's Dollar Store for discount shopping.
Is there any lodging nearby Bob Johnson Ford for visitors?
Yes, the Red Carpet Inn hotel and motel is nearby, providing convenient lodging options for visitors to Bob Johnson Ford.
What community or recreational places are near Bob Johnson Ford that I might explore?
Nearby community and recreational spots include Second Chance Ministries - UPC of Pulaski N.Y., Twins Recreation for boat service and repair, and Salmon Acres, a fishing charter and educational camp.