Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Port Chester #6766 in Port Chester, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Port Chester, NY or call us at (914) 305-9923.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and dismissive.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise to assist effectively.
Positive Experiences
Many customers highlighted specific employees, such as Doug, Jess, and Adriana, for going above and beyond to provide excellent service.
Store Environment
The store's cleanliness and organization received positive remarks, although some customers experienced issues with stock availability.
Management Issues
There were multiple complaints regarding management's professionalism and responsiveness, with some customers feeling ignored or poorly treated.
AK
Audrey Kapner
3 days ago
5.0
Jess was so helpful and efficient in swapping out the wipers of our son’s car
BM
Brendan Micik
Nov 19, 2025
5.0
Staff is so helpful! Thank you for patience and kindness.
SH
Sashenka Herrera
Nov 18, 2025
1.0
Horrible customer service. As a person who works with customers 24/7 we are NEVER allowed to speak to people in a disrespectful manner. If we are having a personal day we leave that at home, we definitely do not answer personal phone calls infront of customers. He was significantly rude twice. I’m on the phone with my boyfriend and he’s giving attitude to him while trying to buy a battery. After in person 10 minutes ago he’s yelling at some customer on the store’s phone. While trying to return that same battery, was again rude and dismissive. The total was over 200 and on the kiosk it said “return 188.—” We asked about it trying to clear the confusion, instead we get told off as if he was annoyed with us personally. As we left my boyfriend opened the door for me and while on the phone was asking us what we were looking at. Not sure why he was so mad
JM
James Mera
Oct 9, 2025
5.0
Very appreciative of Adriana helping me test the condition of my battery and with the installation for a new battery in a timely manner. This was my first visit here and I appreciate her providing prompt assistance throughout the entire process. Thank you 👍
GG
Geury Genao
Oct 7, 2025
2.0
I’ m costumer for more than 13 years and they not let you to use the bathroom i buy more than $8,000 dollar this ridiculous
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Port Chester, NY?
AutoZone Auto Parts in Port Chester, NY is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts in Port Chester offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at the Port Chester location.
What types of automotive products and brands can I find at AutoZone Port Chester?
They offer a wide range of auto parts including brake pads, car batteries, accessories, and aftermarket automobile parts with brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Port Chester?
The store is located at 194 S Main St, Port Chester, NY 10573, USA.
How can I contact AutoZone Auto Parts in Port Chester?
You can call them at (914) 305-9923 or email customer.service@autozone.com for any inquiries.
Are there other automotive-related services near AutoZone Port Chester?
Yes, nearby you can find Expressway Lube Center and Valvoline Instant Oil Change, which offer vehicle maintenance services such as oil changes.
What dining options are available close to AutoZone Auto Parts in Port Chester?
Nearby restaurants include Kairos Latin Restaurant, El Parralito, and The 7 Willow Café where customers can enjoy a meal before or after shopping.
Are there any fitness or recreational venues near AutoZone Auto Parts in Port Chester?
Yes, customers can visit CrossFit Port Chester and Nelson Guenen Institute of Tae Kwon Do, Inc. for active life and fitness activities near the store.
Is AutoZone Auto Parts in Port Chester involved in social or community organizations nearby?
Nearby community services and social organizations include Sprye and Project Morry, providing support and charity services in the area.
Does AutoZone Auto Parts in Port Chester have an online presence where I can shop or learn more?
Yes, you can shop online or find more information at their website: https://www.autozone.com/locations/ny/port-chester/194-s-main-st.html and follow their Facebook page AutoZonePortChesterNY or Twitter @autozone.