AutoZone Auto Parts

4.1
257 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Port Chester #6766 in Port Chester, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Port Chester, NY or call us at (914) 305-9923.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
194 S Main St, Port Chester, NY
10573, United States

Hours

Reviews

4.1
257 reviews
5 stars
163
4 stars
35
3 stars
17
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and dismissive.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise to assist effectively.

Positive Experiences

Many customers highlighted specific employees, such as Doug, Jess, and Adriana, for going above and beyond to provide excellent service.

Store Environment

The store's cleanliness and organization received positive remarks, although some customers experienced issues with stock availability.

Management Issues

There were multiple complaints regarding management's professionalism and responsiveness, with some customers feeling ignored or poorly treated.
  • AK
    Audrey Kapner
    3 days ago
    5.0
    Jess was so helpful and efficient in swapping out the wipers of our son’s car
  • BM
    Brendan Micik
    Nov 19, 2025
    5.0
    Staff is so helpful! Thank you for patience and kindness.
  • SH
    Sashenka Herrera
    Nov 18, 2025
    1.0
    Horrible customer service. As a person who works with customers 24/7 we are NEVER allowed to speak to people in a disrespectful manner. If we are having a personal day we leave that at home, we definitely do not answer personal phone calls infront of customers. He was significantly rude twice. I’m on the phone with my boyfriend and he’s giving attitude to him while trying to buy a battery. After in person 10 minutes ago he’s yelling at some customer on the store’s phone. While trying to return that same battery, was again rude and dismissive. The total was over 200 and on the kiosk it said “return 188.—” We asked about it trying to clear the confusion, instead we get told off as if he was annoyed with us personally. As we left my boyfriend opened the door for me and while on the phone was asking us what we were looking at. Not sure why he was so mad
  • JM
    James Mera
    Oct 9, 2025
    5.0
    Very appreciative of Adriana helping me test the condition of my battery and with the installation for a new battery in a timely manner. This was my first visit here and I appreciate her providing prompt assistance throughout the entire process. Thank you 👍
  • GG
    Geury Genao
    Oct 7, 2025
    2.0
    I’ m costumer for more than 13 years and they not let you to use the bathroom i buy more than $8,000 dollar this ridiculous

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Port Chester, NY?

AutoZone Auto Parts in Port Chester, NY is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Port Chester offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at the Port Chester location.