AutoZone Auto Parts

4.1
256 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Port Chester #6766 in Port Chester, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Port Chester, NY or call us at (914) 305-9923.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
194 S Main St, Port Chester, NY
10573, United States

Hours

Reviews

4.1
256 reviews
5 stars
162
4 stars
35
3 stars
17
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for rudeness and lack of professionalism.

Staff Knowledge

Several customers noted that while some staff members are knowledgeable and helpful, others lack the necessary skills and product knowledge.

Positive Experiences

Many customers reported positive experiences with specific employees who went above and beyond to assist them, particularly in emergency situations.

Store Conditions

The store is generally well-stocked and clean, but some customers reported issues with product availability and long wait times.

Management Issues

There are complaints about management's responsiveness and professionalism, with some customers feeling ignored or poorly treated.
  • BM
    Brendan Micik
    4 days ago
    5.0
    Staff is so helpful! Thank you for patience and kindness.
  • SH
    Sashenka Herrera
    5 days ago
    1.0
    Horrible customer service. As a person who works with customers 24/7 we are NEVER allowed to speak to people in a disrespectful manner. If we are having a personal day we leave that at home, we definitely do not answer personal phone calls infront of customers. He was significantly rude twice. I’m on the phone with my boyfriend and he’s giving attitude to him while trying to buy a battery. After in person 10 minutes ago he’s yelling at some customer on the store’s phone. While trying to return that same battery, was again rude and dismissive. The total was over 200 and on the kiosk it said “return 188.—” We asked about it trying to clear the confusion, instead we get told off as if he was annoyed with us personally. As we left my boyfriend opened the door for me and while on the phone was asking us what we were looking at. Not sure why he was so mad
  • JM
    James Mera
    Oct 9, 2025
    5.0
    Very appreciative of Adriana helping me test the condition of my battery and with the installation for a new battery in a timely manner. This was my first visit here and I appreciate her providing prompt assistance throughout the entire process. Thank you 👍
  • GG
    Geury Genao
    Oct 7, 2025
    2.0
    I’ m costumer for more than 13 years and they not let you to use the bathroom i buy more than $8,000 dollar this ridiculous
  • JJ
    Jade
    Sep 7, 2025
    1.0
    On Sunday, September 7, 2025, at 11:50am I went in today to buy oil for my truck, the Spanish lady in the front was EXTREMELY rude. I asked questions as one does since they should at least be respectful and know what they’re selling. She completely ignored my questions and request to order something. She looked at her co worker (who I’m assuming is the manager) and they made a nasty face. Auto zone pick better employees with kind attitudes and respect for your loyal customers, because I will not be shopping from you guys if this is the type of people you want to continue to hire. And for that lady if you hate your job then go find something else to do. I’m sure you can work somewhere else that doesn’t involve having to work one on one with people.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Port Chester, NY?

AutoZone Auto Parts in Port Chester, NY is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Port Chester offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at the Port Chester location.