Valvoline Instant Oil Change

4.3
157 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Pleasantville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
412 Manville Road, Pleasantville, NY
10570, United States

Hours

Reviews

4.3
157 reviews
5 stars
115
4 stars
15
3 stars
7
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of managers like Kevin and Nicole providing exceptional service.

Efficiency

Numerous reviews highlighted the quick service, with many customers noting that oil changes were completed in under 20 minutes.

Professionalism

Customers appreciated the professionalism of the staff, with several reviews mentioning courteous interactions and thorough explanations of services.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with service quality and management behavior.

Attention to Detail

Several customers expressed concerns about the attention to detail, citing instances of improper installation of parts and lack of thoroughness in service.
  • EF
    Ed Fiifi
    Oct 7, 2025
    5.0
    Fast and perfect service. Very nice crew
  • SP
    samantha power
    Sep 10, 2025
    5.0
    Every time I visit this location that staff are extremely friendly, patient and knowledgeable. They always walk me through what they're doing and explain the different services that my car might need. The friendliness and customer service is above and beyond. I send everyone I know to this specific location. Thank you!
  • VP
    V. Propertyfixer
    Sep 10, 2025
    5.0
    Super fast oil change done very professionally!
  • RC
    Ricky Conacchio
    Jul 31, 2025
    1.0
    This location is a bunch of kids joking around not paying attention to what is needed I told them today to take out some air on my tires they did 3 out of the 4 tires they need to stop playing around and take the job seriously before bigger mistakes happen .
  • RR
    Ray
    Jul 3, 2025
    1.0
    want to express my sincere disappointment with the service—or lack thereof—at this location. On Thursday, July 3, I arrived at 5:52 PM, fully aware that the shop closes at 6:00 PM. To my surprise, all service bays were already empty, and the employees appeared to be in the process of shutting down. I waited in my car, as the sign instructed, but instead of being greeted or acknowledged, it seemed as though the staff intentionally avoided being seen. After several minutes, a young man with long hair eventually came out and told me they were closed. I pointed out that it was still before 6:00 PM, but he responded that since no customers had shown up for 30 minutes, they decided to shut down early. While I understand the desire to wrap up a slow day, closing early and turning away a paying customer who arrived before posted hours is simply not acceptable. When I asked to speak with the owner, he told me the owner was inside but reiterated that they were closed. I chose not to press the issue further out of courtesy, but I felt compelled to share this experience publicly. If the owner was indeed present, I hope this review serves as a wake-up call. If not, then I hope it alerts the owner to what is happening in their absence. As a business owner myself, I would want to know if my staff were choosing to turn customers away before closing time. Situations like this damage customer trust and can cost a business more than just one lost sale.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Pleasantville offer?

Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including car battery store, auto repair, car inspection station, and auto air conditioning service.

Do I need to make an appointment for an oil change at Valvoline Instant Oil Change in Pleasantville?

No, Valvoline Instant Oil Change in Pleasantville does not require appointments for oil change services.