Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
37 Smithfield Boulevard, Plattsburgh, NY
12901, United States
Hours
Reviews
3.8
232 reviews
5 stars
147
4 stars
11
3 stars
6
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff for being friendly and helpful, while others report rudeness and dismissive attitudes.
Appointment Issues
Numerous reviews highlight problems with the online appointment system, including overbooking and failure to honor scheduled times, leading to customer frustration.
Quality of Work
While some customers commend the quality of service and repairs, others express concerns about being misled regarding necessary repairs and the effectiveness of the work done.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, including unexpected charges and perceptions of being upsold on unnecessary services.
Timeliness
Many customers appreciate the quick service for oil changes and inspections, although some report delays and issues with appointment scheduling.
- AFAdrian Fernandez6 days ago5.0I got a nail in my tire and needed help quickly. I wish I got the name of the employee who took care of me because he was formal, polite and efficient. I would recommend anybody to get tires or work done here. I appreciate the hard work from the employees again thank you!
- TATony AubinNov 15, 20255.0Got me in the next day to get tires mounted and balanced tomorrow morning, very fast and professional! Had my brakes done during the summer and again they were fantastic, they even dealt with the warranty company for me! Awesome service
- CDCarol DanielsOct 27, 20255.0We called on a Saturday morning for an inspection, and they got us right in 10:30 in the morning. Very pleased with how quick and friendly they were
- MKMerdan KurbanovOct 22, 20255.0Thank you for your service, nice customer service
- VRValorie RohverOct 13, 20255.0Great experience. They are always courteous and friendly. I've had them do my car inspection for a couple of years and have been very happy dealing with them.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What kind of services does Monro Auto Service and Tire Centers offer?
Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
Monday to Friday, they are open from 7:30 AM to 7:00 PM; Saturday from 7:30 AM to 6:00 PM; and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 37 Smithfield Boulevard, Plattsburgh, NY 12901, USA.
What is the contact number for Monro Auto Service and Tire Centers?
You can reach them by phone at +1 518-561-7231.
Does Monro Auto Service and Tire Centers specialize in any particular tire brands?
Yes, they specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can customers use nearby places like The UPS Store 6270 when visiting Monro Auto Service?
Customers can conveniently handle shipping, printing, and packing needs at The UPS Store 6270 nearby before or after their vehicle service at Monro.
What nearby dining options are available close to Monro Auto Service and Tire Centers?
Customers can enjoy a meal at nearby restaurants such as Indian Grill, El Sol Mexican Kitchen, Ground Round, or Armitto's Pizza and Pasta when visiting the area.
Are there any nearby retail stores that customers might visit along with Monro Auto Service?
Yes, nearby retail options include Bath & Body Works, Sears department store, Fleet Feet Sports for shoes and clothing, and Gander Outdoors for outdoor gear and supplies.
Can I find other automotive or related services near Monro Auto Service and Tire Centers?
While Monro offers comprehensive auto services, nearby you will also find other professional services like Plattsburgh Professional Connections and Shred Nations, which can complement your visit for additional business or document needs.
Are there any beauty and wellness services nearby Monro Auto Service and Tire Centers?
Yes, nearby beauty salons and spas include Magic Nails and A Nails where customers can relax and enjoy beauty treatments before or after their auto service visit.