Enterprise Rent-A-Car

4.3
257 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

724 NY-3, Plattsburgh, NY
12901, United States
(518) 566-0190
https://www.enterprise.com/en/car-rental/locations/us/ny/plattsburgh-24hc.html
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About

Car Rental AgencyVan Rental
Need a rental car in Plattsburgh, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Plattsburgh location today.

Location

Enterprise Rent-A-Car
724 NY-3, Plattsburgh, NY
12901, United States

Hours

Reviews

4.3
257 reviews
5 stars
174
4 stars
34
3 stars
16
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to ensure satisfaction.

Vehicle Condition

Feedback was mixed regarding vehicle cleanliness and maintenance, with some customers reporting dirty cars and issues like low tire pressure.

Rental Process

The rental process was generally described as quick and efficient, although some customers experienced issues with hidden fees and reservation problems.

Overall Experience

While many reviews were positive, a few customers reported significant issues that negatively impacted their experience, suggesting inconsistency in service quality.

Communication

Several customers noted a lack of clear communication regarding policies and fees, leading to frustration during the rental process.
  • BP
    Brenda P
    Nov 5, 2025
    5.0
    Enterprise Plattsburgh has such a wonderful customer service. They make sure you are satisfied and go above and beyond. Customer service is one of the most important things to me and they really do care about their customers. I will certainly rent from them again in the future if the need arises.
  • RH
    Ryan Heller
    Oct 27, 2025
    5.0
    Literally the best and least sleazy rental car experience we have had. Thanks Natasha!
  • ML
    Melinda LaPointe
    Oct 1, 2025
    5.0
    The staff are super chill and helpful! We would definitely recommend!
  • DB
    David Boyden
    Sep 24, 2025
    5.0
    Mathieu took care of me. He explained all my responsibilities. He picked me up from Dick's collision. He did a walk around a pointed out all the flaws. Very nice person. Easy drop off. He appreciated not abusing the car. I stated that I work for a living as well. Just common curiosity all around. Good people!
  • KP
    Karen Page
    Sep 19, 2025
    5.0
    They were very patient and understanding to my current situation. Will use again
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Plattsburgh, NY?

You can rent a wide range of vehicles including cars, vans, trucks, and luxury cars at Enterprise Rent-A-Car in Plattsburgh.

What are the business hours of Enterprise Rent-A-Car in Plattsburgh?

The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.