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For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Penfield.
Customers consistently praised the staff for being friendly, professional, and efficient, with many noting quick service times.
Transparency
Many reviews highlighted the transparency of the staff regarding services and pricing, with no pressure to upsell unnecessary products.
Customer Experience
Overall, customers reported positive experiences, appreciating the accommodating and knowledgeable staff, as well as the clean and organized environment.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding service quality and issues with vehicle damage, indicating inconsistency in performance.
JD
JaQuesiah Dillard
4 days ago
4.0
Quick service and the workers I spoke with were all friendly.
ET
Emily Thome
Nov 6, 2025
5.0
Oil change took a solid 15 minute start to finish everybody’s really friendly. Also learned a cool tidbit. They are doing a Gaisano fundraiser for donations and the tech I talked to told me that he knows for a fact that Valvoline has a direct impact on certain wings in our local hospitals in Rochester so real cool.
ML
mary legawiec
Nov 5, 2025
5.0
Great service! I still had 1000 miles left in oil life and they were transparent with that. I still got my oil change because I know I would forget in the next month or so.
Checked my rear brake light for free to make sure it was tightened. Very personable and friendly staff. Highly impressed! Thank you.
JC
Jamie Cherry
Oct 23, 2025
5.0
Professional, friendly, efficient... you can't ask for more!
MM
Matt Morningstar
Oct 19, 2025
5.0
All the guys did great service, quick and efficient and explained everything very well. First time experience is the best impression and I will be a repeat customer
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 2065 Fairport 9 Mile Point Rd, Penfield, NY 14526.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday: 8:00 AM - 6:30 PM, Saturday: 7:30 AM - 5:00 PM, Sunday: 8:30 AM - 4:00 PM. The location is closed on November 27, 2025, and December 25, 2025.
Is an appointment required for services at Valvoline Instant Oil Change?
No, appointments are not required; you can walk in at your convenience.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call the main phone number at +1 585-388-1352 or the alternate phone at +1 800-327-8242.
Which nearby restaurants can I visit before or after my service at Valvoline?
Nearby eateries include Jersey Mike's Subs, Five Guys, Salvatore's Old Fashioned Pizzeria, Dunkin', Starbucks, and Menchie's Frozen Yogurt, offering a variety of fast food, coffee, pizza, and desserts.
Are there nearby medical facilities around Valvoline Instant Oil Change?
Yes, Penn Fair Pediatric Group, Andrea Halverson Hernady, MD, Kevin Edward Klossner, MD, Kerry L Katlic, MD, Penfield Pediatrics, and RRH Urgent Care are all nearby medical services.
Where can I find nearby banking services when visiting Valvoline?
ESL Federal Credit Union and Bank of America Financial Center are nearby locations where you can access banking and ATM services.
What automotive-related businesses are near Valvoline Instant Oil Change?
Monro Auto Service and Tire Centers is a nearby automotive repair and tire service center that complements services offered at Valvoline.